Operations Transformation Department• Strategy Planning, formation and implementation for organisation structure and business process reengineering• Quality Management• Resource & Cost analysis• Risk & Impact Assessment analysis• Process coverage: Secured Lending, Unsecured Lending, Cash Management, Remittance, Cheque Clearing, etc

Group Operations Design & Development Department, Change Delivery Unit• Assist in executing and implementing projects and initiatives from Operations Transformation • Ensure the completion of the initiative and that it met its objective as well as its target savings (time and/or cost)Participate in various projects : • Consolidate key functions under nationwide Regional Lending Operating Centres by determining resources required, training and briefing materials on the change… Show more Group Operations Design & Development Department, Change Delivery Unit• Assist in executing and implementing projects and initiatives from Operations Transformation • Ensure the completion of the initiative and that it met its objective as well as its target savings (time and/or cost)Participate in various projects : • Consolidate key functions under nationwide Regional Lending Operating Centres by determining resources required, training and briefing materials on the change in processes• Implement straightforward e-document repository via Microsoft SharePoint by working with system developer in setting up database, user access right and profile, to eliminate transfer of physical and fax documents from regional offices to head office Show less