Jason Leone Email & Phone Number

Zebulon, North Carolina

Raleigh, North Carolina

• Sell tickets to the general public from the Arena Box Office• Assist guests at the Box Office Will-Call window and resolve all issues/problems• Create exceptional experience for all guests through a safe, clean, and friendly environment• Answer questions regarding events, tickets, & schedules• Familiarize self with different venue layouts• Balance monies at end of shift with supervisor• Follow all operational policies and procedures for box office operations• Other duties as deemed necessary or as directed

Hickory, North Carolina

• Oversee Ticket Office game day staff• Communicate with Executive Director of Sales & Merchandise on a daily basis to ensure all ticket orders have been correctly fulfilled• Place, print, and organize all Will Call tickets• Create strong rapport, trust, and credibility with fans• Assist with general front office management duties-answering phones, mailings, etc.• Assist with stadium operations-cleaning, set-up and tear-down of concourse games, tables, etc• Attend mascot appearances when needed

Durham, North Carolina

• Processed ticket sales through face to face and telephone communication• Responded to customer inquiries and ticket related requests• Provided superior customer service by presenting accurate event information through face to face and telephone communication• Reconciled and balance money received at the end of each shift• Assisted with other duties as assigned

Durham, North Carolina

• Processed ticket sales through face to face and telephone communication• Responded to customer inquiries and ticket related requests• Provided superior customer service by presenting accurate event information through face to face and telephone communication• Reconciled and balance money received at the end of each shift• Assisted with other duties as assigned

• Assists in performing store supervisory duties• Oversee daily bank deposits• Authorize register functions including post voids, returns and discounts • Deliver exceptional customer service through personal interaction• Independently receive, unload, stock and stage merchandise for the sales floor and pack out merchandise• Respond to customer inquiries and provide general store/product information to customers• Maintain a friendly and clean atmosphere for customers• Successfully handle all cash register transactions