Jason Lippe Email & Phone Number

Baltimore, Maryland, United States

Product Strategists at Method support projects and clients of any size and complexity and have an understanding of a variety of skill sets that come together to effectively deliver different types of projects, such as Business Design, Experience Design/Strategy, Product Strategy, Product Design, Engineering, and QA.

Baltimore, Maryland, United States

Consulting goes beyond solving unique industry challenges for clients; it also involves supporting and growing our internal team and business. At Method, I not only manage a talented group of individuals but also contribute as a Subject Matter Expert in our Financial Services Practice, lead Learning & Development initiatives, and offer continuous sales support to our Business Development team.A summary of my client work during this time includes:Spearheaded the website review and advisory segment of a comprehensive digital and operations transformation proposal for a major independent tire and service provider in the US, which employs over 5,000 people and generates over $1 billion in revenueMobile design and business architecture consultative assistance for a major global banking institution.Providing consultation services to a financial services company who has over 70M active customers, in the following areas: - Strategic redesign of client facing reporting dashboard - Optimization of an SMB specific client onboarding and launch journey - GTM north star vision for sales enablement

Method is a a global strategy, UX/UI design, and software development agency that crafts powerful, practical digital experiences.As a product strategist I supported my clients with an emphasis on digital transformation and supporting multiple lifecycle events such as roadmap management, product strategy, user testing and user acceptance testing. During this time I provided design and leadership support for the development, testing and launch of a custom loyalty program for one of the nation’s top specialty grocery retailers that operations 159 stores in 22 states across the United States

Timonium, Maryland, United States

Reporting into the GM team, this role focused on the roadmap development and management for all online account servicing capabilities in addition to managing the day-to-day product operations for the PayPal Credit and PayPal CoBrand Credit Card product line which comprised of over 6 million accounts. • Recommended the top revenue enhancement and customer optimization features for both product lines while also pinpointing our customer's biggest concerns and breakpoints • Key roadmap accomplishments for the year covered functional platform improvements that focused on higher payment rates and greater mobile experience parity of our desktop capabilities • Managed a multi-channel Voice of Customer program. Data from this program was used to isolate and fix multiple customer payment issues • Administered business guidance for all production and regulatory remediation issues; In 2020 resolved a number multi-year account reconciliation issues which impacted ~300K accounts within the cobrand portfolio • A primary leader in planning and coordination of servicing optimizations and production issues with our bank partner, Synchrony Financial which involved engaging with their Business, Marketing, Product, Analytic and Engineering teams

Timonium, Maryland, United States

Product Marketing activities for the PayPal CoBrand Credit Card product line focused on evolving product capabilities, growing new account marketing channels while also improving existing marketing channels such as SEO and direct website applications • Launched the industry leading PayPal 2% Cashback Mastercard – Lead business product owner and provided go-to-market support for marketing managers • Additional strategic launches during this time include removing technical barriers which prevented the cross-selling between product lines which yielded a 2X cobrand new account growth by marketing to the existing PayPal Credit customers • Relaunched our PayPal Extras program, completed a new data sharing integration was completed that contained improved underwriting & line management, supported cobrand's first ever direct mail program • Planned a new concept introductory card which was tied to an acquisition down sell

Timonium, Maryland, United States

Lead business product manager for PayPal's retail CoBrand product line which comprised of Mastercard products with PayPal & eBay in addition to a virtual credit line. Primary responsibility was managing both technical and customer experience product leaders from both PayPal and Synchrony Financial on the CoBrand priorities • Following a new agreement with Synchrony Financial, spearheaded the conversion of portfolios from PayPal hosted acquisition and servicing experiences to Synchrony; completed the major platform conversion in under a year • Post conversion, focus turned to increasing acquisition channels and growing the overall share of wallet with this product line

Timonium, Maryland, United States

Managed the Credit Risk platform roadmap for PayPal Credit along with long-term platform designs for our global credit underwriting, risk and compliance platform capabilities • People manager of a team of product managers in both MD and CA; support the credit divisions migration to agile product development • Launched credit underwriting, risk and compliance capabilities in a global expansion into the United Kingdom and Germany – The credit risk team launched their capabilities on time with the lowest number of defects for the project • Designed and launched new global risk and underwriting capabilities which included enhanced abilities to determine risk by channel • Evaluated and conducted initial virtual credit designs for expansion into Australia • Supported the successful transformation from Waterfall to Agile product design and development methodologies

Timonium, Maryland, United States

Responsibilities involved the design, development and support of existing and new credit products and capabilities • Primary product and technical lead for the integration and design of Bill Me Later into PayPal and eBay • Developed architectural and design principles along with detailed business requirements documentation to improve overall scalability, capacity and performance of our products • Product support lead for the integration of a Germen-based invoicing company into PayPal Germany

Timonium, Maryland, United States

• Joined the Bill Me Later startup early in their development as a merchant integration lead by supporting the sales and account management teams by providing custom technical and marketing support on the installation of our software• Led our most premier merchant integrations which included Amazon, Apple, Cabelas and GSI Commerce (aka eBay Enterprise)• Provided initial launch and integration support of new product lines such as private label products, business lending, point of sale kiosks and proprietary API integrations into custom decision engine systems

Columbia, Maryland

• Integration and training leader for educational organizations who purchased our company’s online core-skills assessment software• Designed custom training programs and traveled across the country to support programs ranging from K-12, adult education, Boys & Girls Clubs and migrant education organizations• Developed self-guided online training modules to support facilitators on learning our program at their own pace

Baltimore, Maryland Area

Highlights include historic decrease in store’s financial losses at two locations as a result of restructuring the business model to increase sales and prevent loss.

Columbia, Maryland

Was recognized for the training of multiple management teams and opening and upgrading multiple locations throughout the Eastern United States. Managed and supported locations throughout the Baltimore-Washington region in addition to the opening and managing of a new location in the Charlotte, North Carolina region.

Education

Activities and Societies: President, Undergraduate Teacher Education Association; Member, Student Assembly; Member, College Alumni Board.

Humanities & Business