Bringing over 20 years of healthcare and management experience to organizations that are looking to improve operations and maximize organizational spend. I bring a broad range of experience in both large and small healthcare systems developing innovative and cost reducing solutions to tactical and strategic challenges.

Responsible for implementing SIHB strategy into daily operations for Medical, Dental, Pharmacy, Behavioral Health, Clinic Operations, Grants and Facilities. Oversee operational compliance with IHS, HRSA, Washington Health Care Administration, King County Public Healthand Seattle City government and act as organizational Compliance Officer. Lead organization expansion efforts including 92 bed inpatient treatment facility, property acquisition for developmentand expansion of services such as PACE, low‐income, and workforce development housing. Responsible for implementing the Health and Human Services components of the culturally appropriate informedsystems of care.

Operate as CEO of a historic Federally Qualified Health Center (FQHC) providing comprehensive medical, dental, behavioral health, and pharmacy services. Ensure high levels of care that is focused on Medicaid and Medicare patient populations. Collaborated with MCOs and ACOs to help improve health outcomes for our patient panels. Responsible for all daily operations and providing strategic vision to promote program and organizational growth. Develop and implement strategic initiatives that enhance patient access, improve quality of care, and increase organizational efficiency. Collaborated with the Board of Directors, community stakeholders, and government agencies to establish partnerships, secure funding, and advocate for policy changes that positively impact the delivery of healthcare services. Augmented telehealth programs, leveraging technology to expand access and care to improve patient outcomes. Successfully navigate complex regulatory environments ensuring compliance with Medicaid, Medicare, and HIPAA regulations while optimizing reimbursement and financial performance. Foster a patient-centered culture withing the organization, promoting a wholistic approach to healthcare and prioritizing patient satisfaction and engagement. Continue to strengthen community relationship through active participation in local healthcare boards, coalitions, speaking engagements, and community outreach programs.

Mission driven Vice President of Information Technology and Data Services that focused on empowering entrepreneurs to secure Series A-F funding. The organization additionally acted as a service provider to NIH, NSF, and FDA to help speed approval of Covid Vaccines and Covid rapid at home test kits. As a part of the Executive Leadership Team, led cross-functional teams that enabled business operations and help create programs that accelerated Lab to Market healthcare products. Developed and implemented strategic roadmaps to be able to meet the evolving needs of the organization as well as support for pre-IPO companies. Developed and provided data intelligence and analytics to drive decisions, and ensured information and data systems were in regulatory compliance and secured via compliance with NIST 800.171 security requirements. Developed and implemented an information security program that achieved NIST 800.171 compliance in under 9 months.

Results-driven and visionary Chief Information Officer (CIO) & Chief Information Security Officer (CISO) responsible for driving improvements in Medicare and Medicaid quality and health outcomes for vulnerable patient populations. Utilized my passion for leveraging technology to enhance healthcare accessibility and efficiency, consistently delivered innovative solutions that optimized operations, elevated patient care, and compliance with federal and state regulatory requirements. Provided collaborative leadership and strategic thinking. I exceled in building high-performing cross-functional teams and forged partnerships across departments to achieve organizational mission, vision, and strategic goals. Developed and implemented innovative information technology solutions/strategies that provide significant and sustainable value on all Comagine Health contracts. Responsible for all Information Security programs, implementations and regulatory compliance. Was additionally responsible for establishing strategic relationships, contracts, and optimization of services and cost reductions.

Was an outcome and results driven Chief Information and Compliance Officer that supported HealthPoint’s mission as part of the Executive Leadership Team. Was an outcome and results driven Chief Information and Compliance Officer that directed cross-functional teams focused on improving health outcomes for marginalized, Medicare and Medicaid communities within King County, Washington. I led and implemented comprehensive strategies that complied with state and federal regulatory requirements and simultaneously improved business and clinical practices. I achieved this through implementing HealthPoint’s first Clinical Informatics and Business Intelligence departments to identify data driven solutions while ensuring compassionate care. I managed all organizational compliance including HRSA, HIPAA, information technology, data management and other regulatory standards. Additionally, supervised the Health information Management, IT Security and Risk Management departments; optimized the cost of services and established partnerships to enhance organizational capabilities while achieving organizational mission and vision.

Lead Information Services Executive for the Providence Senior and Community Services Division. Responsible for day-to-day management of shared services and strategic planning for the Home Health, Hospice, Skilled Nursing, Assisted Living, Specialty Pharmacy, Rehabilitative Housing, Real Estate, Finance, and Human Resources lines of business. Create strategic alignment between Shared Services, the business lines and patient constituent groups. Responsible for aligning services across multiple states with disparate operations and infrastructure in Alaska, Washington, Montana, Oregon, and California. Successfully navigated the multiple regulatory requirements within each state, as well as Medicaid and Medicare statutory requirements and regulations. Develop the strategic plan to migrate all similar service lines across the enterprise to a common operating environment. Was an active member of the senior leadership team partnering to bring effective service delivery to all ministries and advocate for policy changes to enable better patient outcomes through improved reimbursement models from state Medicaid Agencies. Developed and implemented technology and process solutions to reduce the overall costs of healthcare.

Responsible for leading and managing a team to provide IT Service Management expertise using established frameworks from the Information Technology Infrastructure Library (ITIL) ensuring stable and secure operations. Process owner of Incident, Problem, Knowledge, Change and Release Management. Lead efforts to identify and provide long-term problem resolution for infrastructure inefficiencies and allow for the prevention of recurring issues through the use of root cause analysis and subsequent corrective action plans. Manage the trending analysis on metrics reporting to ensure compliance with client service level agreements, identify operational improvements, staff development plans, and future staffing skill set needs. Create and maintain a catalog of existing services offered by the organization. Manage team of Process Engineers that utilize LEAN, Six Sigma, and CAP skills to improve workflow processes in service delivery to internal and external IT customers. Provide technical and business leadership direction for team and act as an escalation point for any service delivery related issues.

Responsible for developing the strategy, direction, and daily operations of enterprise NOCs, Security Ops Center, Enterprise Monitoring, and Change Management. Also responsible for managing all Tier 1 Enterprise Critical Incidents affecting patient care or primary business operations. Assist in development of overall strategic direction of Enterprise Technology. Collaborate with other directors to implement new technology, enhance customer service, and deliver infrastucture required for business operations.

Responsible for managing all Tier 1 Crititical Incients that impacted either hospital or primary business operations.. Manage the Tigard NOC and the Enterprise Monitoring departments. Responsible for managing root cause analysis of critical incidents and making recommendations to senior leadership for long term fixes. Interface regularly with regional CIOs to review current infrastructure operational state and review of previous incidents and suggested ong term resolutions.

Develop enterprise wide resource allocation process. Manage implementation of ProjectServer with an EPK overlay. Assist in assignment of Project Managers to project requests.

Provide project management support to the implementation of the Medicare Modernization Act (MMA) of 2003 for the Kaiser Permanente (KP) Northwest Region. Utilize KP Project Management methodologies to develop detailed work plans, define project scope, drive the development of Functional and Detailed Technical Specifications, assist in system testing, and facilitate meetings. Identify MMA system impacts for HealthConnect, Epic, Diamond, and other Kaiser HPA systems. Responsible for coordinating and identifying system subject matter experts and oversee system coding. Provide detailed system interface analysis and validation. Oversee the development of storyboards and test plans for work-flow integration testing. Track milestones and traceability matrices to ensure data, system and business process integrity. Provide additional project management support as needed.

Research policy initiatives in Election Law, Family Wage Jobs, Education, and Labor related legislation. Act as Rep. Holvey’s liaison to the United Labor Lobby. Develop coalitions to assist in the passage of legislation. Provide constituent outreach to all constituency groups including minorities, labor, veterans, environmentalists, educators, and business community leaders. Develop speeches and testimony to be given in committee and on the House Floor.

Field organizer