Jason White Email & Phone Number

Las Vegas, Nevada, Us

Las Vegas, Nevada, Us

Las Vegas, Nevada, Us

• Responsible for the full IT stack across 15 U.S. distribution centers serving 46 states and 2 corporate locations to include support for Workday HCM and FINS, WMS/TMS, ERP, RPA and analytics platforms• Provide vision and execution of an application roadmap to modernize enterprise systems and processes in areas such a Supply Chain, Fleet Tracking and Telematics, Finance and Accounting, Human Resources, Purchasing, and Customer and Supplier Management.• Standardize IT infrastructure and security fabric across geographically dispersed sites to include all end user equipment, network resources and connectivity, environmental monitoring and physical and logical access control• Spearhead the implementation of formal IT policies and security procedures to meet SOX IT objectives, IT General Controls and CIS framework best practices• Lead a team of IT professionals to foster a safe and innovative environment focused on serving internal and external customers

Macon, Georgia, Us

• As Director of IT Applications I had responsibility for overseeing all company software application maintenance, integrations and new development in support of Blue Bird’s functional areas including Manufacturing/Operations, HR, Sales, Engineering, Quality, Purchasing, Warranty, Finance, Payroll, Accounts Payable, Supply Chain and Part Sales.• Collaborated with the Head of IT to define and measure new OKRs around IT responsiveness and project throughput. I worked with our business intelligence team to develop an IT Dashboard of support and project metrics to provide visibility towards accomplishing OKRs. In one year, the IT Applications team reduced outstanding ticket backlog by 75%. The team also improved its year over year on-time project completion rate from 74% to 94%.

Macon, Georgia, Us

• As Blue Bird's HRIS (UKG/UltiPro) business analyst I was able to combine my technical experience in software with functional HR experience to lead the technical transformation of the company's HR technology platform. As system administrator, I managed feature upgrades, platform configuration, API integrations, business intelligence reporting and alert development (Cognos and Event Studio), user security/role configuration and user training. • During my time in this role I partnered with HR to lead technical implementations in the areas of Recruiting, Onboarding, Performance Management, Employee File Management, Employee Voice and Time and Attendance (UTA).

Warner Robins, Ga, Us

• Led Operations units responsible for Human Resources, Business Systems, Facilities, Safety, Purchasing and Receiving• Provided oversight of full-stack HR support to MERC’s 250+ employees to include recruiting, onboarding, out-processing, performance evaluations, HRIS/MIS development and administration and updates to Mercer’s Applicant Tracking System (ATS)• Served on Engineering Process Group as subject matter expert for Organizational Training and responsible for driving continuous improvement using CMMI model

Warner Robins, Ga, Us

• Spearheaded a multi-year project to redesign MERC's management information system (C#/SQL), which includes modules for personnel and contracts management, purchasing, accounts receivable, payroll processing and a suite of financial and budget reports and dashboards• Pioneered MERC’s first automated time accounting application, TimeTracker, which eliminated approximately 400 annual overhead hours by eliminating the use of paper time cards• Served as program manager and lead business analyst for an internal web-based workflow automation application (Orbit) which streamlined over a dozen business processes including personnel requisitions, business development and R&D expenditure requests, material purchasing and employee travel

Warner Robins, Ga, Us

• Served as database administrator and lead software developer for the Center’s management information system (FoxPro, VB.Net, SQL, Crystal Reports)

Columbus, Ga, Us

• Led teams of 5-10 business analysts on client-site visits whose charge it was to gather business requirements for a business process management customer service call center application (TSYS ProphIT) Clients included Nordstrom Bank, Bank of Ireland and Navy Federal Credit Union• Collaborated with both external clients and internal business units in the areas of customer service and back office operations to streamline workflows through technology implementations

Columbus, Ga, Us

• Served a team of 18 Client Support Specialists in a back-office operations bank card fraud and dispute resolutions department• Developed a new SQL database and associated reports to track chargeback and representment aging to reduce financial losses due to missed deadlines associated with Reg Z/Reg E regulatory requirements

Columbus, Ga, Us

• Served a team of 12 call center representatives in an inbound banking customer service call center• Improved team quality and productivity ratings and reduced abandon rate through one-on-one coaching