Jason Thompson Email & Phone Number

Philadelphia, Pa, Us

Led successful facility build-out project, to support Credit Genie’s office move to Plymouth Meeting, PA. Managed General Contractor and all related partners to ensure interior design and physical security specs were met. Ensured smooth transition of employees to new office space and managed all post-construction deliverables.

San Jose, Ca, Us

Led team of DevOps engineers, network engineers, and cloud architects. Managed over $6M annually in operational budget. Responsible for design/build/management of cloud infrastructure within PayPal Credit and to advocate for DevOps best practices across the enterprise.• Successfully designed & deployed highly performant AWS compute, storage, and ETL environments to host Apache Fineract based banking platform, beating aggressive deadlines for production readiness.• Developed Terraform, Kubernetes, and CI/CD patterns to enable migration of all domestic and international BNPL tenants from Temenos to new Fineract platform, with forecast reduction in per-account costs > $20M annually.• Architected HA cross-region DR cloud strategy to support business continuity commitments critical to KKRs multi-billion-dollar purchase of PayPal’s European pay-later loans.• KTLO operational support for all cloud and on-prem infrastructure supporting PayPal Credit platforms, maintaining > 99.95% production availability in 2023.• Hired and onboarded APAC TechOps resources, enabling follow-the-sun operational support model to improve incident response and recovery times by over 25%.• Championed new standards, SLAs, and training guides for enterprise-wide observability tooling, resulting in selection of DataDog as PayPal’s new corporate observability solution.• Authoritative roadmapping all FPX cloud architecture, DevOps, and TechOps workflows for rolling 24-month period.

San Jose, Ca, Us

Led team of DevOps, cloud, and telephony engineers responsible for integrating Swift Financial's app, database, and call center environments into PayPal’s core network, following acquisition by PayPal in late 2017. Budget oversight > $5M annually.• Secured buy-in from Senior PayPal Leadership to consolidate Swift’s business lending app stack at AWS, overcoming prior institutional reluctance to cloud presentation as a general pattern by building environments 100% compliant with PayPal's strict requirements for data protection.• Earned commendation from PayPal’s M&A Leadership for fastest systems integration in PayPal's history, achieving all major milestones within 10 months.• Optimized cloud orchestration and CI/CD patterns that became de facto standards for future AWS deployments.• Persevered through significant obstacles to enable integration with U.S. Small Business Administration APIs, allowing PayPal’s engagement in > $2B in critical Payroll Protection Program lending during early Covid pandemic stages.• Oversight of successful site expansion projects comprising > 60,000 sq. ft. of new office space at Plymouth Meeting, PA and Wilmington, DE locations.• Promoted to Director in late 2021, in recognition of leadership and achievement since joining PayPal.

Plymouth Meeting, Pennsylvania, Us

Led team of engineers responsible for IT architecture, full-stack development, sys admin, networking, telephony, and direct desktop support. Supported all KTLO functions, built AWS rails to accommodate rapid business growth, integrated MPLS WAN, deployed Office 365 companywide, and coordinated initial discovery & due diligence efforts in advance of PayPal acquisition.

Eddystone, Pa, Us

Led InsPro's Technology Infrastructure profit center, in support of Health Insurance related ASP hosting services. Hosting and related service fees represented > 35% of annual revenue.

Independent IT consultant. Managed all sales, contracts, and hands-on technical consulting.

Sioux Falls, South Dakota, Us

Led Systems Administration & Engineering team responsible for technology operations and related infrastructure projects.

Plymouth Meeting, Pennsylvania, Us

Oversight of all aspects of technology engineering, security, and operations at Fintech startup.

Charlotte, Nc, Us

Includes MBNA America employment prior to acquisition by Bank of America (2000 - 2006), as well as post-acquisition period (2006 - 2007). Managed various operations and engineering teams and led critical IT infrastructure initiatives across multiple locations.

Toronto, Ontario, Ca

Served as Head of IT Operations for MBNA Canada, which began operations in Ottawa in 1997 and Montreal in 1998. Managed significant IT infrastructure growth during rapid expansion of MBNA’s business in Canada.