Jason Cox Email & Phone Number

Costa Mesa, Ca

Costa Mesa

Brea

Lead, execute and monitor inbound and outbound receiving processes to company standards including dock security, inbound DC trailer processing, merchandise floor-readiness, direct-to-store shipments, supply and fixture deliveries, recycling and backhaul DC trailersBuild partnerships with store merchandising, sales and security leaders to support accurate, productive and safe receiving processesUse tools and analyze documents to forecast workload and allocate resources as neededProcess soft line and hard line inventory in an efficient and timely mannerCoordinate merchandise and fixture deliveries with merchandising leadersProcess RTVs, salvages, and make and breaks in a timely mannerMonitor and communicate productivity standards and results to the team; identify opportunitiesEnsure that all procedures, policies, exposure standards, safety and shortage awareness are thoroughly understoodRole Model exemplary service, lead support staff to provide an outstanding shopping experienceCoach, motivate and develop support team to reach their fullest potential and to increase productivity and efficiencyMaintain high customer readiness standards; deliver a clean and neat receiving area and stockroomClearly communicate store and Company objectives so both management and staff are well informed Recruit, select and train talented, results-oriented support AssociatesCreate a positive, inclusive work environment resulting in retention of the best people and turnover reductionAddress Associate concerns in a reasonable and fair manner, consistent with the values expected by the CompanyMonitor and address performance issues on a timely basis; administer reviewsUtilize review process as a tool for Associate talent development, promotion and advancementGive back by ensuring recycling backhauls and shipments occur as needed

South Coast Plaza

Assist Store Manager in establishing and overseeing plans, budgets and variable costs for department; work with comparable sales to last year, sales to budget and future sales trends to maximize profitability. Execute and follow up on recruiting, training developing and assisting associates along with the store management team to maintain customer service by providing the best shopping experience for each customer. Ensure garment presentation, garment level and visual standards within the department are presented according to H&M's expectations. Plan and coordinate together with the visual team all activities concerning campaigns, promotions and sales activities. Effectively schedule staff within the department according to the needs and restrictions of the business and adjusts hours as necessary.Train and develop management for new and existing stores ensuring all company information and expectations are communicated clear and precise.

Partnered with the General Manager to ensure the store meets or exceeds sales contest goals, meeting payroll goals based on current trends.* Prioritize, planned, and adjusted schedules and daily agendas to meet business goals.* Recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.* Revamped processes and procedures for Express Delivery, increasing accuracy and efficiency* Developed direct Department Coordinator and associates to assume increased levels of responsibility* Oversaw the receiving and processing of daily shipment.* Maintain presence through effective floor management and ensure staff coverage in all areas of the stockroom floors.* Ensure store standards are maintained in all departments, i.e., visuals, cleanliness, signage, safety, etc.* Monitor assets through accurate inventory management procedures* Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans

Managed and maintained all aspects of visual presentation within a high volume, 21 million dollar flagship store.* Developed then implemented strategies, improving the store's efficiency and productivity.* Supervised and ensured execution of day-to-day procedures to "floor ready" standards including shipment receiving and processing, and replenishment.* Produced and analyzed merchandise reports to determine most effective product placements.* Managed and balanced the department's payroll goaled percentage to the forecasted daily/weekly sales volume.* Partnered with Operations Team to generate Excel formulated and unformulated spreadsheets creating and improving on Company Forms used throughout the San Diego District.* Recruited, trained and managed a team of 33+ associates during regular season to 44+ associates during holiday season to meet and exceed company standards.* Provided valuable feedback to managers regarding process improvements and opportunities.* Tracked and ensured team productivity met or exceeded company standards.* Ensured all shipment paperwork was maintained to company audit requirements.* Oversaw and executed markdowns; performed regular audits to ensure accuracy.* Managed and conducted regular inventory checks.

Successfully operated and managed the largest volume store within the company.* Implemented company training programs to ensured staff was trained in product knowledge, customer service, selling skills and specials services.* Met and often exceeded company sales goals set by club controller.* Developed and maintained procedures for receiving stock shipments, transferring merchandise and handling defective/damaged merchandise.* Designed and remodeled store to be more efficient with space management.* Interacted with all levels of corporate personnel.