Jason Ong Email & Phone Number

Kuala Lumpur City, Federal Territory Of Kuala Lumpur, Malaysia

• Lead market expansion efforts, with a particular emphasis on leveraging our established presence in the Thailand, Brazil, and Indonesia markets.• Foster and sustain client relationships within these targeted regions where we already have a foothold.• Guide the merchant onboarding process, collaborating with internal teams, and tailoring strategies to the nuances of the Thailand, Brazil, and Indonesia markets.• Stay abreast of industry trends, market conditions, and competitors' activities within these key regions.• Participate in and organize overseas exhibitions to showcase company offerings in these established markets, maximizing opportunities for growth and engagement.

• Analyze financial data and market trends to make informed trading decisions.• Develop and implement trading strategies to generate profits.• Monitor and manage trading positions to minimize risk and maximize returns.• Work closely with other traders and analysts to share information and collaborate on trading strategies.• Continuously research and stay up-to-date with industry news, trends and developments to identify new opportunities.• Comply with all regulatory requirements and guidelines for trading activities.• Maintain accurate and up-to-date trading records and reports to track trading performance.

Selangor, Malaysia

• Conduct research on market trends, customer preferences, and competitive landscape.• Gather and analyze data to identify opportunities for growth and optimization.• Prepare reports and presentations to communicate findings and recommendations to stakeholders.• Collaborate with cross-functional teams to develop and execute business strategies.• Stay up-to-date on industry news and trends to inform market analysis.• Use statistical analysis and data visualization tools to present insights and trends.

Greater Kuala Lumpur

• Responsible to manage, protect and retain investors (Multinational Companies/ MNCs) who have set up their regional activities in Greater Kuala Lumpur (GKL). • To construct strategies on building relationship with investors and Partners. • Facilitate investors in Business, Talent and Innovation matters to ensure investments committed by the investors are realized. • Advice Head of Department on investors potential for growth and expansion and effective positioning Greater Kuala Lumpur (GKL) for additional investors business, innovation, and talent activities.• Support the Head of Department by reporting the activities and updates of investorsand assist to strategies tasks towards achieving annual KPI targets which are set by management. • Execute programs and initiatives that have been planned by the Investor Ecosystem and Management (IEM) Team with stakeholders to facilitate investors regionalactivities, support their expansion, resolve key issues.

Selangor, Malaysia

• Identify potential clients in the audio visual industry and develop sales strategies to generate revenue.• Build and maintain relationships with clients to understand their needs and provide customized solutions.• Conduct sales presentations and demonstrations to clients on audio visual equipment and services.• Negotiate and close sales deals to meet or exceed revenue targets.• Collaborate with internal teams to ensure smooth delivery and installation of audio visual equipment and services.• Stay up-to-date with industry trends, competitors and new product releases to identify new opportunities.• Provide after-sales support to clients, including technical support and follow-up on customer satisfaction.• Maintain accurate and up-to-date sales records and reports to track sales performance.

Selangor, Malaysia

• Proactively providing support and managing to complete project documentation & delivery.• Contributed to the team planning, monitoring, and coordinating project activities with various stakeholders.• Constantly assists customers by diagnosing problems and providing resolutions for technical service or care issues.• Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.• Escalates more complex customer technical issues to senior-level support.• Contribute to weekly reports to related departments on the RMA status.• Coordinate the pending job with the engineer team and salesperson until the job is done.

Selangor, Malaysia

• Support engineer on the database and information needed.• Guide & conduct the company's newly implemented system to all departments. (K2 System).• Record the service items and details in the system and follow up with the engineer until the case is closed.• Manage engineer’s central/personal tools are well function and sufficient to attend on-site job.• Check sales & purchase warranty, service history, and stock availability before engineers attend the service/maintenance job.• Manage all technical data and report into system.• Coordinate with inventory control and importing officer for returned spare part and faulty part respectively.

Kuala Lumpur, Malaysia

• Identify and propose optimisation strategies to meet clients expectation and achieve projected results.• Supervise day to day operations in the customer service department and handles accounts as required.• Performed detailed analysis of problems and all possible solution with team.

Bachelor'S Degree, Econometrics And Quantitative Economics, 3.26

•Participated in Pembarisan Hari Malaysia UKM 2017 •Committee member of Biro ICT Kolej Aminuddin Baki UKM 2016/2017 •Joined CITRA Sukan.

Accounting And Business/Management, 3.83

•President of Pre-U Student Council 2014-2015 •Vice president of scout La Salle Kota Kinabalu 2014 - 2015 •Represent La Salle Kota.

Accounting And Business/Management, 7A