Led an outstanding team of two managers and 19 total team members across solution engineering and support.

I lead an amazing team of 8 SEs across 3 different regions. Our team is focused on tailoring Algolia's search and discovery platform for some of the largest and most complex brands in the world.

FY22 SE of the YearFY22 President’s Club

I have served as a Enterprise Solution Engineer for the Salesforce Commerce Cloud, specifically B2C Commerce (formerly Demandware), Salesforce Order Management and Salesforce CMS.* Specialized in non-retail/innovation use cases for Salesforce commerce practice* Built custom demo environments, including branding and design, data scraping tools for e-commerce catalogs, and persona development* Developed internal demos on headless commerce capabilities* Trailhead Ranger

From sales and marketing to product development and customer success...I'm doing it all with a small, focused, awesome team.

Lead technology architecture workshops for clients and set the advanced technical direction on engagements. Clients include Fortune 500 enterprises in the financial services, entertainment, and software sectors, and numerous startup and mid-size B2B software companies.Responsible for entire consulting lifecycle, including gathering client requirements, working with a team to determine the best solution and successfully delivering that solution, including documentation and knowledge transfer.Provide technical knowledge/support and project scoping in support of the sales team through all points of the sales process. Serve as a technology expert/mentor/thought leader, both internally and externally, in advanced Web front-end technologies and techniques, including HTML/CSS/JavaScript, Node.js, Web Development tools (task runners, build systems, templating engines). Design/build custom solutions within and between Marketing Automation Solutions (Marketo, Eloqua, ExactTarget), CRM Platforms (Salesforce.com, NetSuite, Quickbase) and other marketing/sales solutions using REST APIs, Dell Boomi, Zapier and other Web technologies and approaches.

Employee #10 at this SaaS field service management company, I was responsible for driving qualified leads, opportunities and revenue through marketing. Implemented end-to-end sales and marketing stack and responsible for all marketing and sales operations (Marketo, SFDC) along with coordinating and measuring ROI from all marketing channels (events, online advertising, content syndication).

• Manage a team of marketing specialists to drive brand awareness and sales-ready leads fordemand generation agency• Developed tailored processes for marketing collateral production, lead qualification, contentmarketing effectiveness and closed-loop revenue reporting• Serve as administrator and power user for all marketing systems and processes, including website, CRM, marketing automation platform, social media monitoring and analytics• Responsible for multichannel marketing campaign calendar and coordinate all aspects of launch(email, social media, paid advertising) and reporting (leads, A/B testing, pipeline, revenue)

* Served as a trusted consultant for Fortune 500 clients* Delivered on-site training/implementation workshops for sales and marketing executives* Analyze current marketing systems and processes for revenue performance* Act a power user for client's marketing automation systems and CRM platforms* Develop end-to-end marketing campaign best practices, including planning, execution, QA and analytics/reporting

As the Online Marketing Manager, I am responsible for maximizing ChannelAdvisor's visibility online, as well as streamlining marketing processes for our extremely active organization. Some of my projects include:* Creating marketing automation templates to easily replicate campaigns, using best practices for lead management, messaging/branding and structure* Managing multilingual corporate website, including coordinating online aspects of company-wide initiatives (major platform releases, seasonal campaigns)* Managing PPC and other online advertising channels * Establishing a marketing metrics program to track program effectiveness across lead sources, channels, costs and verticals* Working with Business Operations team to optimize Salesforce.com for proper tracking of marketing campaigns and reporting to executive management* Implementing additional lead generation and communication channels (Live chat, request a call, demo request forms)* Serving as lead technical contact for marketing systems (Marketo, Salesforce.com, WordPress, Google AdWords, Google Analytics, Wrike, Basecamp, Litmus, Visual Website Optimizer)

I serve as the Community Manager of QlikCommunity, the 60,000-member global online user community for QlikView. I am also the primary manager of our Twitter (@QlikView) and Facebook (http://facebook.com/qlikview) accounts, along with other various web properties.-- Areas of Responsibility: --* Monitoring online conversations and creatively and proactively assisting customers and other participants in the QlikView online community and social networks* Answering basic product-related questions on QlikCommunity and collaborating with support, presales and sales teams to answer more difficult issues* Coordinating community and social media activity with general Marketing (incl. PR) and company initiatives to ensure that the company maximizes benefits (awareness and lead generations) from these communication channels* Training QlikTech employees and partners on the effective use of collaboration tools and social technologies-- Accomplishments: --* Managed the rollout of two online community platforms (Community Server in 2009, Jive SBS in 2011* Served as moderator and administrator for QlikCommunity since May 2008, overseeing the growth (averaged 65 new users per day over the last 17 months) and development of a user community centered on QlikView development and best practices.* Managed the creation of two QlikView Beta Program communities (Version 9, 10 and 11).  Each of these communities had over 2,000 members, and helped these releases to be QlikTech's most reviewed and tested beta versions to date* Presented and implemented numerous internal and partner user groups on QlikCommunity, allowing these groups to collaborate and work together more quickly and efficiently* Created the "Getting Started with QlikView" section of QlikCommunity, a collection of forums, how-to videos and other resources designed to get prospects up and running quickly and further educate them during the sales process.

Working in the Corporate Marketing department of QlikTech, the world's fastest growing Business Intelligence software company. Specializing in web design, usability, user interface design, site administration and graphic design.

Served as Corporate Coordinator for ABPII, a leading IT services and project implementation firm. Specialized in marketing (online, print), event management, IT systems management and CRM administration (Salesforce.com).