•Liaison with sales team / ISP team on the service opportunities.•Business Unit ownership of Product for group•High level presentations of all services and value proposition•Relationship management•Providing business analysis to developers in the development of new products and services.•Financial structuring, costing and pricing of new services•Financial analysis and improvement of current services•Commercial product management•Sales Channel Development and Support•Developing new products through PLM and NPD methods•Sales and Business Development training•Investigation and Business case of new products•Investigation, business case and implementation of FTTH, FTTB and other technologies•Multiple Telco Vendor Management

As an E-commerce Specialist, I have had the privilege of helping start-up businesses scale rapidly, leveraging the power of Shopify as a dynamic e-commerce platform. With a keen focus on data-driven strategies, conversion rate optimization, and customer experience enhancement, I specialize in accelerating growth and turning fledgling brands into 7 and 8-figure success stories within 12 months.Key Achievements:Successfully launched and scaled multiple start-up brands on Shopify, achieving 7 to 8-figure revenues in under a year.Developed and executed comprehensive digital marketing strategies encompassing SEO, PPC, email marketing, and social media advertising, resulting in significant traffic and sales growth.Optimized Shopify stores for peak performance through custom app integrations, streamlined checkout processes, and high-converting product pages.Spearheaded A/B testing and data analysis to refine marketing campaigns and website UX/UI, leading to substantial improvements in conversion rates and customer retention.Fostered a culture of continuous improvement by staying ahead of e-commerce trends and adopting innovative tools and strategies to drive growth.

Under the leadership of the Chair, with support from the Vice Chair, Advisory Committees are responsible for discussing specific standpoints of the organisation and deliver supporting documents on relevant topics as required from time to time

Maboneng is where we began, and was the first neighbourhood to be connected to our internet infrastructure. Maboneng Broadband was founded in 2013 to provide data services to the Open Collaborative workspace and the Maboneng precinct. The business operation was spun out and recapitalised and positioned more broadly to provide true open access FTTH networks to other suburbs and precincts using the valuable knowledge and experience gained in Maboneng.A thriving, diverse community, Maboneng is home to retail, restaurant and entertainment venues as well as apartments, offices and creative business spaces in an ultra-connected urban environment. Residents, businesses and visitors alike can benefit from warp-speed internet as they live, work and play in Joburg’s most exciting district.Maboneng is associated with urban cool, innovation and enterprise. It’s about a refusal to accept the status quo when there’s a better alternative. “Made in Maboneng” has become a guarantee of a certain spirit of creativity, ingenuity, and vision. We’re extremely proud to be Made in Maboneng, and of our role in connecting this urban neighbourhood. With the addition of Low LSM hotspot service - expands the business to more than 15000 connected units, giving low lsm end users the same experience as a FTTH end connection.•Liaison with property portfolios on business opportunity in FTTH and Hotspots to their buildings.•Business ownership of account opportunities.•Relationship management with vendors and sub contractors•Financial structuring, costing and pricing of new services•Financial analysis and improvement of current services•Sales Channel Development and Support•Developing new products through PLM and NPD methodsOn boarding of new ISP's onto the network•Investigation and Business case of new products

•Liaison with sales team on the Telco service opportunities.•Business Unit ownership of account opportunities.•High level presentations of all IS Carrier services and value proposition•Relationship management with sales and vendors•Providing business analysis to the technical product managers / developers in the development of •New products and services.•Financial structuring, costing and pricing of new services•Financial analysis and improvement of current services•Commercial product management•Sales Channel Development and Support•Developing new products through PLM and NPD methods•Sales and Business Development training•Investigation and Business case of new products•Investigation, business case and implementation of FTTH•Multiple Telco Vendor Management

Channel and Business Development Manager • Extensive liaison with Telkom to ensure optimal service provided by them• Negotiating pricing and products with suppliers Telkom and Internet Solutions• Launched products including : prepaid ADSL, corporate DSL, DSL Complete, high cap DSL etc.• Liaison with copywriters regarding requirements• Conducting internal product test runs• Project management : press releases, deliveries, advertising, website releases etc.• Integration of WAM clients onto Web Africa database (following purchase of WAM)• All related administration, record keeping and reporting4. ADSL Product Manager Oct 06 to Feb 07↑ SimultaneouslyCall Centre Manager• Recruitment and management of 30 Call Centre staff• Setting daily targets, monitoring calls, ensuring optimal quality, ensuring production targets were met3. ADSL Operational Manager Jun to Sep 06• Received Most Motivated award for 06• Liaison with architects regarding requirements for new office shell, negotiating interior decorating/equipping of new offices• Overseeing relocation of company to larger premises (in one day)• Liaison with Telkom and Internet Solutions regarding bandwidth and product overview• Launching self authentication system (Radius)• Design and launch of products including : pre-paid ADSL and uncapped accounts• Management, motivation and training of 2 ADSL Team Leaders (who in turn oversaw 6 staff) • Allocating workloads, quality control on all work processed, ensuring production and sales targets were met• Management of outsourced security• All related administration, record keeping and reporting↑ SimultaneouslyCall Centre Manager2. ADSL Team Leader Feb to May 06 • Responsibilities as listed in Point 1, plus : • Management, motivation and training of 4 ADSL Support Engineers• Allocating workloads, quality control on all work processed, ensuring production and sales targets were met

ADSL Support Engineer - Electronic Business Support Centre (EBSC) Contract, Oct 04 to Aug 05• Advising individuals, businesses and corporates on broadband issues• Logging faults• Monitoring exchange data movement • On-the-job training of new Support Agents on broadband product and quality issues• Relief Team Leader : management of 10 Technical Support staff, allocation of workloads, quality control on al work processed, monitoring absenteeism• All related administration, record keeping and reporting1. Technical Support Agent - Electronic Business Support Centre (EBSC) Contract, May to Sep 04• Advising individuals, businesses and corporates on Telkom internet dial up and connectivity faults

Dial-up Consultant Feb to May 04Logging faults• Monitoring exchange data movement