* Leading the Hardware Velocity improvement team that will significantly improve the time to market for innovative new products for our customers.* Leading TPLT activities focused on finding opportunities for productivity improvements in the Top 5 job families in Applied Materials.

• Developed and deployed pilot Economic Order Quantity (EOQ) program within Supply Chain and achieved $760k in 2021 savings.• Leadership of Global Business Excellence program that achieved over $22M in 2019 cost savings.• Developed, piloted, and successfully ran Business Excellence program to recruit, inspire and train Change Champions across the globe from multiple functional areas and businesses.• Lead enterprise level, global continuous improvement projects addressing major pain points for core business value streams involving multiple functions across the business.• Design and manage Opex dashboards tracking key metrics and KPI’s for OpEx projects and programs.• Lead end to end Value Stream Mapping of enterprise level processes (includes software development); Identify non value added activities, wastes and rework loops and drive corrective action plans to close the gaps to desired future state. • Fully revised training curriculums to incorporate Lean, Six Sigma, and key Change Management methodology and tools in Green Belt, Black Belt, DFSS, and Master Black Belt programs; updated curricula to emphasize business process improvements.• Teach multiple waves of Belts across all global regions with 100% approval ratings and 99% on-time certification rate. Teach DMAIC, DFSS, DMADV to Manufacturing, Design, and Business Excellence belts.• Coaching and mentoring of Green and Black Belts to successful project completion and certification.• Design and developed Governance and Certification requirements for global use.• Lead program Governance and Certification of Business Excellence Belts. • Heavy user and champion of Telepresence technology in support of operational excellence goals.

• Leadership of 75 direct employees, supervisors plus contractors at 155+ customer sites providing services for 135+ clients.• Manage Customer Service, Sales, Accounting, General Managers and field supervisors.• Generated new business through development of marketing strategy, multiple campaigns, lead generation, and redesigned sales and digital marketing strategy.• Increased sales to existing customers, drove expansion to new geographic areas and new customer segments, achieving greater than 50% growth in sales during a sustained recession.• Led acquisition of competitor, including all due diligence, obtaining financing, oversight of legal team and all integration activities.• Led spinoff of insurance services company for restoration and construction services.• Implemented real time work order tracking system for offsite employees resulting in 22% reduction in operational costs.• Created database for tracking customer issues and work orders that allowed quality program to achieve Zero Defect level for two years in a row. Created new customer service processes with DFSS.• Deployed 5S to 135 customer work sites.• Implemented Kanban inventory system at multiple warehouses.• Utilized FMEA’s to identify and de-risk high risk service processes.• Created Control Plans to address service issues.• Used mistake proofing (Poka Yoke) to prevent common process issues.

• Identified, risk assessed, and drove cost reduction projects through and across organization thru Operational Excellence activities resulting in 10M in EBITDA savings.• Directed overhaul of respiratory repair services organization for increased margins and efficiency.• Used Value Stream Mapping (VSM), VOC, Takt time, SIPOC, and Control Plans with a DMAIC workflow to reduce average cycle times for all ventilator product repairs from 28 days to 2.8 days while reducing head count, increasing margins and decreasing inventory and facility space requirements.• Mentored professionals and executives to achieve their Black Belt certifications.

• Identified major root causes of systemic product field failures across multiple product lines using warranty databases. • Drove relevant product engineering design/process and manufacturing process improvements throughout the division.• Utilized Design of Experiments (DOE’s) for new product development quality issues.• Resolved major customer accounts' field failures in existing products using DMAIC process.• Improved products using Non-Parametric and Reliability methods (Weibull, Hazard, Survival) to make process improvements.• Forecasted field failure rates and warranty reserves with advanced statistical models. • Launched data analytics platform for Product Managers FFR and Warranty Reserve rates.• Extensive international travel as point person to resolve major customer quality issues.• Mentored executives and professionals to Green Belt and Black Belt certifications.

• Program management of 13+ new wireless products at various Stage-Gates.• Managed product requirements documents and interfaced with Industrial Design and executives. • Organized all engineering analysis, PCB layout, Quality Assurance, DFM, and ALT testing.• Managed global outsourced design, development, and manufacturing of wireless phones with external partners.

• Researched, designed and completed mechanical development of full life cycle of wireless electromechanical products and accessories, including phone assemblies, LCD displays, Lithium Ion battery packs, antennas, and connector systems.• Troubleshoot and fixed supplier manufacturing processes and quality issues using tools including Design of Experiments, Reliability Analysis, ANOVA’s, and Regression Modeling.• Led program that created the highest reliability phone ever tested in ALT which received commendation letter from CEO.• Designed the smallest battery connector still used today in cell phones.• Led V120 cost reduction team that achieved $60M per year cost savings; scaled the process and lessons learned throughout the division to institutionalize the cost savings going forward.