Responsible for leading the Hiab UK & Ireland sales & service team. Growing a customer-focused organisation founded on amazing empowered people.

Led the Cumbernauld Gas Analysis Centre of Excellence.

- Former leader in the Emerson Digital Operations Transformation program office

Perfect Execution is about transforming behaviors: understanding customers’ needs; designing and planning fast, flexible quote-to-cash cycles; educating and equipping our people; and executing to deliver results and value.- Mentored, coached, and guided a team of MBA Perfect Execution Analysts, responsible for development plans, leadership development, and daily guidance of activities.- Led deployment of Hoshin-Kanri planning, X-Matrix strategy deployment, and collaboration with business unit leaders to improve strategy processes and improve execution of strategic priorities. - Created and implemented standards for Lean Daily Management, deployed Lean principles worldwide, and coached / mentored business leaders in implementation of Lean principles.- Managed multiple engagements focused on major acquisition integrations ensuring that synergies are quickly realized.- Developed In-Depth Case Studies and Training Modules to teach key business concepts such as supply network design, lean six sigma, A3 Problem Solving, MRP Execution, and Kata Coaching

- Developed continuous improvement roadmap for deployment of Lean Six Sigma principles in 5 plants across the U.S. and Mexico representing $850m in sales- Launched a practical problem-solving process utilizing A3 thinking to drive rapid cycles of improvement at the cell level in facilities in Tijuana and Charlotte, NC- Deployed hands-on Lean tools including daily Gemba walks, cross-plant Kaizen blitzes, and strong visual management. Implemented cell-level hour by hour metrics and root cause problem solving across the organization.

- Plant manager responsible for one, then two plants: Salisbury, MD and Newark, NJ- Owned a turnaround plan for the Salisbury, MD facility, collaborating with marketing, product management, & sales to improve sales, operating income, and quality.- Implemented Lean Six Sigma driven organizations focused on root cause problem solving, daily accountability, and “every day a little better” Kaizen mentality.- Executed over $5m in CapEx projects to improve downtime, radically improve product quality, and drive productivity improvements.- Implemented advanced data capture tools and analytics to drive digital transformation and radically improve understanding of product manufacturing.- Collaborated with other leaders to create and deploy plant manager leader standard work to all facilities in the DSS group – 17 plants across the United States.- Reduced scrap from 7.3% to 2.5% through usage of focused A3 efforts, Kaizen projects, and strategic capital deployment- Recruited a key maintenance leader and implemented TPM programs, reducing downtime from 20% to 4% over 2 years. - Improved OEE from 60% to >90% through Lean, quality, and TPM efforts, resulting in a net increase of pounds produced per month of 100%- Led an effort to eliminate key quality problems for two former customers, leading to their return and recapture of >$1m in annual OI.- Earned awards for division wide “Most Improved Plant” and “Best Customer Service.”

Drove deployment of Lean Six Sigma methodologies throughout the organization, with a focus on commercial growth efforts.Led a team of continuous improvement leaders (Black Belt, Green Belt), to drive enterprise projects.Established Lean culture resources and deployment standard work, including development of Lean Daily Management processes at 17 sites.Primary trainer for Master Black Belt, Black Belt, Lean, Green Belt, and related Lean Six Sigma courses. I worked to develop engaging new materials and methods that further understanding and business results.

- Led focus site efforts to establish Lean culture, daily management, and lean value streams at major plants worlwide, leading to improvements to lead time, delivery, quality and productivity.- Established a new global supply chain process focused on ABCD analysis, reducing inventory for seals segment by 14% and increasing ITO by 1 point- Led training of Lean implementation in plants, including Kaizen deployment, leader standard work, and daily accountability practices- Lead trainer globally for all master black belt, black belt, green belt, DFSS, Lean, and other training modules.- Stepped in to lead Quality and Continuous Improvement for a large manufacturing plant on a long-term, interim basis. Led 44 staff to improve problem solving, reduce bill of material errors, and drive quality improvements.

- Led a $14m service center P&L for pump repairs, including 22 hourly and 4 salaried employees- Developed new front-end processes to reduce time to disassemble, clean, inspect, and quote by 30%, resulting in new customer orders and sales growth of $500k- Improved on-time delivery by 40% to over 95% through implementation of lean principles

- Lead trainer for black belt, green belt, yellow belt, and Lean classes- Mentored 10 black belts and 22 green belts to successful project completion and certification- Drove 15% increases in project benefits & 20% increase in certified, active belts- Created, piloted, and implemented new Lean Six Sigma training- Developed online training courses in continuous improvement tools

- FPD project manager for a global export compliance program covering 40 countries and 190 facilities. Developed detailed project plan, coordinated audits, implemented policy and procedures, resolved action items, and reported progress to executive team.- Deployed standardized project management processes to Legal teams at Flowserve- Deployed standard accounting and financial processes across the service organization - 18 facilities with individual P/L responsibilities.

I worked as an intern in the marketing communications group for Filters and Fluids. My primary responsibilities were lean projects focused on reducing turnaround time for marketing communication and standardization of marketing communication messages.