Jason Mueller's Location
Massapequa, New York, United States, United States
Jason Mueller's Contact Details
Jason Mueller work email
- Valid
- Valid
- Valid
Jason Mueller personal email
n/a
Jason Mueller phone numbers
About Jason Mueller
Senior technology executive experienced in managing test, development and program management organizations. Led large teams as well as created and staffed small groups. Proven track record of raising quality, reducing time to ship and increasing team capability. Supervised releases for on-premises software as well as deployments to large, enterprise-class services. Worked with local as well as geographically distributed teams and vendors.
Jason Mueller's Current Company Details
Jason Mueller Work Experience Details
-
Head Of Software TechnologyOnestop ItMassapequa, Ny, Us
-
Chief Technology OfficerKwi Oct 2017 - Mar 2024• Responsible for company technical strategic direction for mobile point of sale, ecommerce, order management, loyalty, and merchandising systems• Manage Development, Quality Assurance, and Product Configuration organizations• Created Program Management, Release Management and Documentation teams• Drove use of Scrum and Kanban to maximize efficiency and agility• Created and managed relationships and escalations with partners and vendors (e.g. Verifone, Aurus, Adyen, First Data, Cybage, Xogito)• Turned business goals into technical features• Established, monitored and represented departmental KPI’s to executive management• Established executive meetings for customer issues and engineering status to establish priorities and allow for maximum agility• Improved team’s capacity to deliver on multiple work streams• Significantly increased quality, predictability, repeatability via unit tests, test automation, robot automation, and non-functional testing (e.g. fault injection, longevity automation) as measured by TDCE (28% improvement), customer problem reports (60% improvement) while reducing headcount• Created performance/scale measurement initiative. Spearheaded projects to identify and remediate bottlenecks, resulting in an average of 20% improvement in round trip time and an increase in scale of ~4X across the client base• Led the stability initiative to eliminate payment issues caused by insufficient client bandwidth• Defined and prioritize list of service health initiatives. Incorporated them into the roadmap• Drove modernization efforts (e.g. micro-services, internal API’s, redis, webhooks, Kafka) to increase capability, scale, compartmentalization and reliability of services• Led technical and partner teams through conversion to remote work during covid and back to hybrid after the pandemic• Experienced with private cloud (point-of-sale, merchandising, order management, loyalty) and Azure (ecommerce)
-
V.P. Software DevelopmentKwi Nov 2015 - Oct 2017• Managed Development, Quality Assurance, and Configuration organizations• Champion for service health initiatives• Drove service-oriented development practices• Led or approved architectural changes and enhancements• Established QA automation goals. Secured funding for the necessary toolsets• Removed SME silo’s and built a cross-trained organization• Drove process to uplevel talent through goal setting and clear, consistent feedback• Established agile development processes (Scrum, Kanban)• Work with Client Services, Help Desk and Application Support to improve customer feedback process and create repeatable, actionable escalations• Served as point of escalation for service health or priority customer issues
-
Site DirectorMicrosoft Dec 2012 - Oct 2015Redmond, Washington, Us• Managed Development, Program Management and Test organizations focused on the User Experience, Reporting, Quarantine and Spam notification feature sets for the Office 365 platform• Owned the prioritization decisions for all initiatives including customer requests and service health• Defined the organizational structure and implemented a model that allowed for the highest productivity on the most important projects• Drove conversion from a traditional waterfall model to an agile cycle that supported rapid development and iterative releases• Implemented initiatives to move testing away from problematic legacy test support in favor of active monitoring and production verification• Helped drive design for a versatile, flexible reporting system• Helped drive design for a scalable, notification system that allowed for tenant fairness• Site Leader for Long Island location. Managed associated budgets/ initiatives such as training, events, computer expense, labs and facilities• Interviewed/hired highly motivated and technical people. Achieved highest possible interviewer rating at Microsoft -
Director, Forefront For OfficeMicrosoft Nov 2009 - Dec 2012Redmond, Washington, Us• One of three senior leaders in charge of a functional organization that managed both an on-premises product line and 24x7, 365 cloud service, focused on mailflow, security and compliance, reporting into the CVP in charge of FFO and Exchange• Customer satisfaction of cloud service at record highs as measured by the Customer Support Services organization• Owned quality processes and procedures for all deliverables of the FFO organization. This included releases that shipped in Exchange, Outlook, SharePoint, and Bing products and services• Increased the size and capability of the Test organization including the allocation of senior test leaders. Test strategy and quality initiative owner for an organization of ~70 people spread across locations on both coasts• Identified strategies/tools to maximize defect discovery and quality of released product• Set the talent strategy for the Test organization. Established relationships with vendor suppliers, negotiated contracts • Raised the technical capability of the test group, with a focus on quick, reliable, repeatable test automation• Established all quality measurement goals for the organization including code coverage, automation percentage, test case execution and milestone entrance/exit criteria• Enhanced performance and scalability team. Drove matrixed measurement of both server roles and feature sets• Incubated and delivered complete e2e validation for service • Adapted culture to focus more on scenarios without minimizing operational criteria • Managed multi-million dollar budgets for lab, travel, morale and product development (e.g. outsourcing, vendors, etc.) • Optimized sustained engineering costs by improving vendor efficiency• Jointly responsible for creating product strategy across multiple product lines• Jointly owned release rhythm for cloud offerings• Jointly defined organizational structure of FFO organization
Jason Mueller Skills
Software Quality Assurance
Test Automation
Testing
Agile Methodologies
Quality Assurance
Management
Test Planning
Cloud Computing
Software Development
Performance Testing
Enterprise Software
Test Management
Software Project Management
Test Strategy
Test Cases
Sdlc
Software Engineering
Scrum
.net
Manual Testing
Jason Mueller Education Details
-
Hofstra UniversityBusiness Computer Information Systems -
Polytechnic UniversityComputer Science
Frequently Asked Questions about Jason Mueller
What company does Jason Mueller work for?
Jason Mueller works for Onestop It
What is Jason Mueller's role at the current company?
Jason Mueller's current role is Head of Software Technology.
What is Jason Mueller's email address?
Jason Mueller's email address is ja****@****oft.com
What is Jason Mueller's direct phone number?
Jason Mueller's direct phone number is +151662*****
What schools did Jason Mueller attend?
Jason Mueller attended Hofstra University, Polytechnic University.
What skills is Jason Mueller known for?
Jason Mueller has skills like Software Quality Assurance, Test Automation, Testing, Agile Methodologies, Quality Assurance, Management, Test Planning, Cloud Computing, Software Development, Performance Testing, Enterprise Software, Test Management.
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial