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Jason Munk is listed as Client Success & Account Management Leader | Delivering Exceptional Customer Experiences & Driving Retention at The Michael Blank Brands, based in Pleasant Grove, Utah, United States. AeroLeads shows phone signal with area code 801, 888 and a matched LinkedIn profile for Jason Munk.
Jason Munk previously worked as Founding Client Success Manager | Director of Client Success at The Michael Blank Brands and Strategic Client Success Manager at Convirza.
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As a Client Success Leader with over 15 years of experience, I specialize in transforming client relationships into long-term partnerships that drive business growth and customer loyalty. My approach combines deep customer empathy with data-driven insights to deliver measurable improvements in retention, satisfaction, and revenue expansion. I excel at identifying client pain points, crafting strategic solutions, and leading cross-functional teams to implement initiatives that exceed client expectations.At my core, I am a problem-solver and a relationship-builder. My track record includes reducing churn, increasing NPS scores, and developing scalable processes that ensure seamless client onboarding and ongoing support. I lead with a customer-first mindset, always looking for ways to improve the customer experience and deliver value at every touchpoint.I am seeking new opportunities to apply my expertise in customer advocacy, retention strategies, and team leadership to help organizations achieve their client success goals. Let's connect if you're looking for someone to elevate your customer relationships and drive client success.
Listed skills include Leadership, Management, Team Building, Sales, and 27 others.
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Built the Client Success Function from the Ground Up. Led the creation of the Client Success team, including designing all foundational processes, scorecards, and KPIs. Developed workflows and accountability frameworks to ensure high-quality service and seamless client onboarding.Recruited, trained, and mentored the first Client Success team members.
Orem, Utah, US
I managed a portfolio of key accounts, serving as the primary point of contact for clients. Focused on building strong, long-term relationships by deeply understanding client needs and delivering customized solutions.Utilized analytics to help clients optimize their call-tracking performance, identifying key drivers for sales and improving marketing ROI..
Highland Park, Michigan, US
Managed several high-value, large-scale client accounts, focusing on delivering exceptional customer experiences and driving long-term relationships.I developed and implemented tailored client success strategies that drove year-over-year growth and significantly improved client retention. These efforts generated over $9 million in annual revenue by.
Highland Park, Michigan, US
Directed daily call center operations, overseeing teams to ensure the achievement of key performance metrics. Implemented process improvements and managed complex escalations to drive operational efficiency.Coached and developed supervisors, fostering a culture of high performance and accountability. Led initiatives that increased first-level resolution by.
US
I advanced as Operations Manager to provide leadership, improved productivity, ensure quality and efficiency over core business departments. Working with other Senior Leaders to change a business model that focused on manufacturing sales revenue, to establishing strong brand awareness through new product packaging, respect, trust and integrity using.
Specialized in Sub Prime MarketCreated unique marketing packages to attract customers and outside brokersClosed and average of 3 loans per month generating an average of $1.3million Cold Call over 60 homes per dayGenerated leads online and through networking with brokers, appraisers, title agents and contractors.
Created campaigns to promote third party clientsAssisted in new product developmentImproved customer retention through up-sales and promotions
Order filling / Stock Rotation / Temperature Control / Shift Scheduling / Shipping & Receiving Customer Services / Client RepresentationPart Times Worked with Armor Swift; Worked packing line / Light Maintenance / Line breakdown / Sanitation
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Jason Munk works for The Michael Blank Brands.
Jason Munk is listed as Client Success & Account Management Leader | Delivering Exceptional Customer Experiences & Driving Retention at The Michael Blank Brands.
AeroLeads has found 2 phone signal(s) with area code 801, 888 for Jason Munk at The Michael Blank Brands.
Jason Munk is based in Pleasant Grove, Utah, United States while working with The Michael Blank Brands.
Jason Munk has worked for The Michael Blank Brands, Convirza, Dialog Direct, Ibi Synergy, Inc, and Hilltop Mortgage.
You can use AeroLeads to view verified contact signals for Jason Munk at The Michael Blank Brands, including work email, phone, and LinkedIn data when available.
Jason Munk is listed with skills including Leadership, Management, Team Building, Sales, Account Management, Customer Service, Training, and Business Development.
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