I am a highly motivated and resourceful Technical Leader with demonstrated experience serving customers and employers to advance operational workflows through blended project and product management. I excel at working collaboratively with a diverse stakeholder base, providing top-tier customer service to global clients.My background includes managing multiple concurrent projects in fast-paced environments involving automation and app development. I have a history of building teams and executive innovative SaaS applications, pivoting legacy systems to new technologies that propel company direction and success. I’m a transformative leader adaptable in pivoting projects to align with organizational vision by maintaining transparent partnerships with teams, clients, and senior leadership.EXPERTISE:Project Management | Process Improvement | Solution Architecture➥ Natural governance skills that serve as a foundation to my success managing cascading product and project priorities in rapidly evolving ecosystems.➥ Aptitude for maintaining advanced knowledge of emerging market and technology trends pivotal to sustainable organizational growth.➥ Drive to deliver quality results by collaborating effectively with clients, implementing data-driven feedback, and maintaining product integrity.STRENGTHS:✦ Technical Analysis✦ Product Management✦ Continuous Improvement✦ Training & Development✦ Strategic Communications✦ Client Education✦ Process Optimization✦ Business Continuity✦ Customer Success