Jason Baker Email and Phone Number

• Directed a national team of ~76 staff, managing operations across 19 locations of Data Center and Office space (~650,000 sq. ft. (~60MW)) with an annual opex of ~$100M.• Led incident response for two major events, minimizing downtime and ensuring operational continuity.• Proposed and implemented capital infrastructure maintenance projects (~$20M).• Managed multiple construction upgrade projects across the portfolio, including HPC/liquid cooling projects (~$15M).• Updated all site Emergency Action and Emergency Recovery Plans.• Updated and created SOP documents for operational efficiency and SOC2 compliance.• Managed root cause analysis (RCA) failures and developed and implemented effective solutions to prevent recurrence. • Managed vendor relationships and maintenance contracts for critical infrastructure, including generators, UPS systems, HVAC, and Fire/Life Safety systems.

• Directed a regional team of ~35 staff, managing operations across 10 locations with an annual opex of ~$50M• Managed transition of former INAP sites to Evocative after Evocative’s INAP acquisition.• Proposed and implemented capital infrastructure maintenance projects (~$10M).• Managed vendor relationships and maintenance contracts for critical infrastructure, including generators, UPS systems, HVAC, and Fire/Life Safety systems.

• Managed critical facilities infrastructure and led a team of facility engineers across 6 Western locations in LA, Santa Clara, Seattle, and Phoenix.• Reduced Santa Clara PUE from 2.05 to 1.65 and achieved annual utility energy savings of approximately $420K through mechanical repairs and controls changes, as well as environmental modifications.• Achieved annual utility energy savings of approximately $120K in Seattle by implementing mechanical fixes, controls repairs, and environmental changes.• Managed vendor relationships and maintenance contracts for critical infrastructure, including generators, UPS systems, HVAC, and fire/life safety systems.

• Reduced LA site PUE from 1.65 to 1.35 and achieved annual utility energy savings of approximately $360K through mechanical repairs and controls changes, as well as environmental adjustments in the data halls.• Provided guidance and oversight for the Data Hall 2 expansion construction project.• Updated site procedures for emergency response to critical equipment failures.• Restored critical equipment to normal operation, including generators, air handlers, chillers, RTUs, air damper servo motors, boiler, and RO/DI systems.• Repaired the Tridium Niagara BMS system, restoring proper control of critical equipment, data collection, and accurate alarm functionality.• Managed vendor relationships and maintenance contracts for critical infrastructure, including generators, UPS systems, HVAC, and fire/life safety systems.

• Developed and maintained reports using SQL Server Reporting Services (SSRS).• Administered Office365 SharePoint, managing permissions, site configurations, and collaboration tools.• Designed and maintained back-end web applications to support business needs.• Managed WordPress sites, including Sprouts.com and internal intranet sites, ensuring functionality and updates.• 1010Data Administrator

• Oversaw critical infrastructure upgrade projects across 27 CVS PBM facilities, including the installation of generators, UPS, and HVAC systems.• Provided project oversight, technical guidance, and support for the infrastructure migration of approximately 90 Omnicare facilities and over 100 Coram facilities to CVS.• Managed a $1.5M UPS replacement project and a $1.5M temperature monitoring system replacement for CVS PBM facilities.• Managed vendor relationships and maintenance contracts for critical infrastructure, supporting over 27 CVS PBM locations, including generators, UPS systems, HVAC, and fire/life safety systems.• Negotiated a national multi-year UPS preventative maintenance service contract, achieving a 25% annual savings of $125K.• Developed processes and procedures for monitoring critical alarms for infrastructure systems, including generators, UPS systems, HVAC, and temperature monitoring probes.• Created processes, procedures, and training for the critical facility equipment maintenance program and change management for PBM facilities.• Managed the preventative maintenance program across 27 CVS PBM facilities.• Acted as a technical liaison between IT and the Construction & Property Management teams.• Prepared and presented monthly reports and analytics to IT and Facilities VPs.

• Led a team of technicians overseeing daily operations of the Tempe Data Center.• Managed the design and installation of an additional UPS, coordinating multiple vendors and engineers to create a new B-Side power distribution system.• Oversaw the replacement of multiple CRAC units, ensuring coordination with vendors and engineers for successful completion.• Achieved a $25K savings on a multi-facility Cabinet PDU order through effective vendor management.• Negotiated a 50% reduction in Fire/Life Safety preventative maintenance costs • Realized an annual savings of $20K on HVAC maintenance costs for Southwest data centers.• Managed vendor relationships and maintenance contracts for critical infrastructure, including generators, UPS systems, HVAC, and Fire/Life Safety systems.• Directed vendor relationships for product procurement.• Oversaw the physical asset inventory for the facility.

• Led a team of technicians responsible for daily operations of the Tempe Data Center.• Standardized server hardware in the facility to streamline troubleshooting and replacements.• Managed planning and deployment of physical infrastructure for the virtual server environment, including servers, switches, and SAN.• Coordinated multiple vendors to successfully manage the replacement of the facility's utility power transformer.• Directed the design and installation of a POP/DR co-location site in Tucson, AZ.• Developed and implemented a training program for help desk staff to handle facilities-related emergencies.• Led the design, testing, and installation of a centralized KVM system, including virtual server farm access, remote site KVM switches, and KVM over IP solutions.• Established processes and procedures for generator testing and thermographic scanning and reporting.• Implemented an environmental monitoring solution to enable reporting and alerts for thermal events in the facility.• Oversaw the upgrade of the EPO system from Normally Closed to Normally Open to prevent accidental tripping.• Managed vendor relationships and maintenance contracts for critical infrastructure, including generators, UPS systems, HVAC, and Fire/Life Safety systems.• Handled vendor relationships for product procurement.• Oversaw the physical asset inventory for the data center.

• Led a team of technicians responsible for the daily operations of the Tempe Data Center.• Managed the design and installation of a second UPS system in the facility.• Oversaw the installation of a Generac MPS dual generator system to enhance power redundancy.• Coordinated vendors and engineers for the successful installation of multiple CRAC units in the data center.• Directed the design, testing, and installation of a PoE IP-based CCTV system.• Developed access control policies and procedures for achieving SAS 70 Type 2 certification.• Managed the installation of biometric two-factor authentication, including hand geometry scanners, for enhanced security in the data center.• Assisted with Ensynch’s expansion into the Southern California market by establishing a NOC and sales office at the Wilshire Annex in Los Angeles.• Led the second co-location expansion, adding additional cabinets and supporting infrastructure.• Managed vendor relationships and maintenance contracts for critical infrastructure, including generators, UPS systems, HVAC, and Fire/Life Safety systems.• Handled vendor relationships for product procurement.• Oversaw the physical asset inventory for the facility.

• Managed the initial co-location expansion, adding additional cabinets and supporting infrastructure.• Assisted in constructing the physical separation of the data center between Managed Services and Co-Location Services.• Directed the IDF expansion to support internal network growth and the new disaster recovery (DR) services infrastructure.• Contributed to the build-out of a new corporate office, including setting up the local MDF, running, certifying wiring, and establishing networked access control.• Provided support for co-location customer installation and change requests.• Performed rack, stack, and cabling of server and network equipment following established policies and procedures.• Installed and certified network cabling using network cable analyzers.• Organized and optimized the data center environment to foster growth.