Jason Osborne, Pmp, Psm Iii, Csm, Cspo Email and Phone Number
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Agile and traditional Project Manager with 20+ years’ experience in managing software development, implementation, infrastructure, and service improvement projects through the full SDLC in diverse, globally-distributed, and matrixed organizations. Proficient at using industry best practices, standards, and frameworks to develop and incrementally mature practical software engineering, IT Operations, and IT Service Management processes. Passion for developing high-performing teams through collaboration, accountability, and transparency. Highly experienced managing product backlog, scope, schedule, budget, risk, quality, resources, and vendors through delivery.Skilled in delivering audience-appropriate communication, from technical daily stand-ups to executive briefings and formal class-room training. Experience delivering for customers and partners in Higher Education, Financial, Public Sector (Government), Healthcare, Internet (.Com), and Enterprise Software industries.Expertise in: Agile Product Development, Scrum, Kanban, Waterfall, ITIL, IT Service Management (ITSM), Process Development, User Stories, Technical / Software Project Management, Workflow Analysis & Design, IT Governance & Regulatory ComplianceTechnologies: JIRA, Confluence, ServiceNow, Visual Studio Team Foundation Server, Microsoft Office (Visio, Excel, MS Project, PowerPoint, SharePoint), Microsoft System Center (Configuration Manager, Service Manager)
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Cyber And Information SecurityManaged Business Solutions Oct 2023 - PresentColorado Springs, Colorado, Us
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Senior Technical Project ManagerManaged Business Solutions Jun 2016 - Dec 2023Colorado Springs, Colorado, Us
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Senior Technical Project ManagerPearson Education Nov 2013 - Feb 2016London, GbServed as Agile Technical Project Manager for multiple, globally-dispersed, virtual, Scrum and Kanban, DevOps teams delivering full-stack web services built on Amazon Web Services (AWS). -
Principal ConsultantCardinal Solutions Group - Project And Agile Advisory Services Nov 2012 - Oct 2013Cincinnati, Oh, UsWorking at the organizational and executive level with financial and healthcare clients to improve productivity, responsiveness, and delivered customer value by strengthening SDLC engineering, IT governance, and service management practices. Providing Scrum coaching and Agile training to organizations transitioning to Agile and the Scrum framework. Customer engagements include:TIAA-CREF – As an Agile coach, worked to address specific challenges with scaling Scrum across multiple, highly-distributed teamsCarolinas Healthcare System – Managed development and delivery of Asthma Action Plan, a custom .NET web application featuring “responsive design,” to improve patient diagnosis and treatment RoundPoint Financial Group – Addressed identified gaps in Business Continuity (BC) planning and testing. Developed and managed implementation of desktop life-cycle management processes -
Compliance Program Manager - Healthvault.ComAditi Technologies Jun 2012 - Nov 2012Bangalore, Karnataka, InEngaged by HealthVault.com to assess and optimize their Quality System in preparations for BSI audit to renew ISO 13485 certification. Rewrote and simplified Quality System procedures to better align with post-divestiture, management objectives, improve safety and reporting capabilities, integrate with SDLC practices, and reduce engineering overhead. Automated recording and reporting of Quality System processes and workflow using Visual Studio Team Foundation Server. -
Program Manager - Security And Compliance SolutionsMicrosoft Feb 2009 - Apr 2012Redmond, Washington, UsWorking in problem space new to Microsoft, led Agile team through full SDLC of Microsoft's first Compliance and Risk Management solution. Shipped v1, Service Pack 1, and v2 public beta of the IT GRC Process Pack for Service Manager. The Process Pack addresses GRC requirements within Microsoft enterprise products and cloud solutions by providing a set of harmonized controls and activities with an automated testing solution. -
Program Manager – Service Management SolutionsMicrosoft Jan 2006 - Feb 2009Redmond, Washington, UsA principle architect of Microsoft Operations Framework (MOF) 4.0 and Windows Vista Service Life-Cycle Management releases. Using customer-driven design practices, combined real-world customer experience with live input from the IT Pro community to enable the team’s transition from delivering best-practice theory to practical, end to end IT service lifecycle guidance.
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It Operations ConsultantMicrosoft Jan 2003 - Jan 2006Redmond, Washington, UsWorking with public sector and Fortune 100 financial accounts, assessed, developed, and implemented plans to mature current IT operations and ITSM processes consistent with MOF, ITIL, ISO 20000, CMMI, and COBIT.Modeled and developed custom processes and workflow for Change and Configuration Management, Incident Management, and Problem Management.
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Technical Account ManagerMicrosoft Feb 1997 - Jan 2003Redmond, Washington, UsDeveloped long-term customer relationships with a strong focus on customer health and solid technical service delivery. Served as primary customer advocate and support contact for multiple Microsoft Premier Support customers in the ISV, Retail, and .Com industries. Managed Major Incidents to satisfactory resolution and performed post resolution Major Problem Reviews.
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Owner & Technical OperatorInterlink Mar 1994 - Feb 1997Exhibiting entrepreneurial spirit, vision, and strong passion for customer service, started the first Internet Service Provider in upstate South Carolina. Built a technical service business from the ground up. Architected, deployed, and managed technical environment built on BSD Unix
Jason Osborne, Pmp, Psm Iii, Csm, Cspo Skills
Jason Osborne, Pmp, Psm Iii, Csm, Cspo Education Details
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University Of South CarolinaPolitical Theory
Frequently Asked Questions about Jason Osborne, Pmp, Psm Iii, Csm, Cspo
What company does Jason Osborne, Pmp, Psm Iii, Csm, Cspo work for?
Jason Osborne, Pmp, Psm Iii, Csm, Cspo works for Managed Business Solutions
What is Jason Osborne, Pmp, Psm Iii, Csm, Cspo's role at the current company?
Jason Osborne, Pmp, Psm Iii, Csm, Cspo's current role is Cyber and Information Security Program Manager.
What is Jason Osborne, Pmp, Psm Iii, Csm, Cspo's email address?
Jason Osborne, Pmp, Psm Iii, Csm, Cspo's email address is ja****@****ive.com
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Jason Osborne, Pmp, Psm Iii, Csm, Cspo's direct phone number is +142527*****
What schools did Jason Osborne, Pmp, Psm Iii, Csm, Cspo attend?
Jason Osborne, Pmp, Psm Iii, Csm, Cspo attended University Of South Carolina.
What skills is Jason Osborne, Pmp, Psm Iii, Csm, Cspo known for?
Jason Osborne, Pmp, Psm Iii, Csm, Cspo has skills like Agile Methodologies, Software Project Management, Sdlc, Itil, It Service Management, Enterprise Software, Program Management, Cloud Computing, Scrum, Security, Process Improvement, Agile Project Management.
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