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@amazon.com
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7 phones found area 609, 307, and 577
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Jason Palumbo is listed as Customer Obsessed Program Manager at Performance Solutions, a company with 59 employees, based in Arlington, Virginia, United States. AeroLeads shows a work email signal at amazon.com, phone signal with area code 609, 307, 577, and a matched LinkedIn profile for Jason Palumbo.
Jason Palumbo previously worked as Customer Experience Engineer at Performance Solutions and Customer Connection Program Manager at Amazon. Jason Palumbo holds English Language And Literature/Letters from University Of Wyoming.
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Program Manager with over 5+ years of experience in the creation of company values, customer journeys, and customer experience to ensure long term success for the companies that I serve.1. The creation of the "Customer Connection Road Tour" for Amazon EU. The objective of this program was to ensure that Amazon senior management could experience Amazon's value, "Customer Obsession." The Customer Obsession experience was achieved by listening to live calls, chats, and responding to real customer contacts. Seven travelling road tour teams were created to set up temporary contact centers in EU headquarters and fulfillment centers. The success of the program resulted in expanding it from 150 participants to over 3000 participants.The Customer Connection Road Tour won innovative training of the year in 2013.2. Created Customer Connection Program for Kindle, Seller Support, Amazon Last Mile, and Audible.The objective was to show the Customer Obsession value from a different perspective for each of the individual Amazon departments. The result was a better understanding of how Customer Obsession is unique to each department and uncovered the specific needs of customers experiencing pain points.3. Selected by Amazon European SVP to become the Luxembourg Customer Obsession Ambassador, which was typically reserved for senior-level executives.4. 1 of 8 employees selected by the owner of the company to create the "EPIC" management training program. The objective of the EPIC program was to focus on management removed from the front line where customer interactions occur. I was asked to design the “I” in EPIC which stood for inspiration based on my own natural talent to inspire not only on emotion but to create structure and training to support long team inspiration for both a leader and their team.
Listed skills include Process Improvement, Team Leadership, Management, Customer Satisfaction, and 20 others.
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Germany
At Performance Solutions, we help company leaders understand the lifeblood of business, their Customers. The correct strategy based on a deep understanding of a Customer's emotional mindset helps drive a consumer into a raving fan. Do you want to turn your Customers into raving fans AND energize your Team? Performance Solutions is here for you:)
Europe
A simple job: Help fellow Amazonians develop a permanent connection with our customers so they can use their unique talents to improve our customer experience.
Other employees you can reach at startreverse.com. View company contacts for 59 employees →
Natalie Samake
Colleague at Performance SolutionsRabat Metropolitan Area, Morocco
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Xxxxx Xxxx
Colleague at Performance SolutionsAmsterdam, North Holland, Netherlands, Netherlands
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Olapa Design
Colleague at Performance SolutionsAmsterdam, North Holland, Netherlands, Netherlands
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CJ
Casey Jones
Colleague at Performance SolutionsCosta Mesa, California, United States, United States
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Marijn Oele
Colleague at Performance SolutionsLisboa, Lisbon, Portugal, Portugal
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Barbara Van Staveren
Colleague at Performance SolutionsAmsterdam, North Holland, Netherlands, Netherlands
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Frederick Gagnon
Colleague at Performance SolutionsToronto, Ontario, Canada, Canada
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Janice Borland
Colleague at Performance SolutionsGreater Glasgow Area, United Kingdom
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Nina Féron-Nagatomo
Colleague at Performance SolutionsPeniche, Leiria, Portugal, Portugal
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Denis Drossart
Colleague at Performance SolutionsPedasí District, Los Santos, Panama, Panama
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Quick answers generated from the profile data available on this page.
Jason Palumbo works for Performance Solutions.
Jason Palumbo is listed as Customer Obsessed Program Manager at Performance Solutions.
AeroLeads has found 1 work email signal at @amazon.com for Jason Palumbo at Performance Solutions.
AeroLeads has found 7 phone signal(s) with area code 609, 307, 577 for Jason Palumbo at Performance Solutions.
Jason Palumbo is based in Arlington, Virginia, United States while working with Performance Solutions.
Jason Palumbo has worked for Performance Solutions, Amazon, and Language Associates.
Jason Palumbo's colleagues at Performance Solutions include Natalie Samake, Xxxxx Xxxx, Olapa Design, Casey Jones, and Marijn Oele.
You can use AeroLeads to view verified contact signals for Jason Palumbo at Performance Solutions, including work email, phone, and LinkedIn data when available.
Jason Palumbo holds English Language And Literature/Letters from University Of Wyoming.
Jason Palumbo is listed with skills including Process Improvement, Team Leadership, Management, Customer Satisfaction, Project Management, Leadership, Change Management, and Team Management.
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