Jason Case Email and Phone Number
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With over two decades of expertise in integrated facilities management, operational risk, technical services, and continuous improvement, I have a proven track record in driving operational excellence and strategic planning across diverse industries.Currently serving as the Senior Director of Facilities at Churchill Downs Racetrack in Louisville, KY, I have successfully led the Facilities and Housekeeping Department. Notable achievements include orchestrating high-profile events like the Kentucky Derby, collaborating with stakeholders such as the Secret Service for hosting former President Trump, and facilitating facilities support for video shoots featuring renowned rappers like Jack Harlow and Drake.My responsibilities encompass overseeing multimillion-dollar budgets, executing complex projects, and managing cross-functional teams. I've completed HVAC, electrical, and plumbing maintenance capital projects, negotiated contracts, instituted performance metrics reporting, and managed operating budgets.In my previous role as Corporate Director of Facilities at Churchill Downs Incorporated, I managed maintenance and compliance for racetracks, casinos, and hotels across nine states, leading capital planning, risk management, and vendor negotiations for significant cost savings.International exposure at CBRE Asia Pacific and Standard Chartered Bank in Hong Kong broadened my perspective on facilities management, process optimization, and compliance. As the Regional Critical Engineering Lead at CBRE, I supervised sub-regional managers, implemented self-performance of critical engineering services, fostering revenue growth and cost reduction.At Standard Chartered Bank, as Regional Head of Operational Risk, I implemented the Operational Risk Framework, standardized dashboards, conducted internal audits, and supported audit readiness, contributing to a robust risk management framework.My diverse career includes key roles with ISS Facility Services and CBRE, managing accounts such as the United Kingdom Foreign & Commonwealth Office and Bank of America Merrill Lynch.Educationally, I hold an MBA in Entrepreneurship, a MENG in Engineering Management, and various degrees complementing practical experience. My strategic thinking, innovation, and transformative leadership make me an ideal fit for high level roles. I am confident in my ability to elevate and lead your regional operations, contributing to your organization's continued success. I look forward to discussing my qualifications further.
Churchill Downs Racetrack
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Senior Director Of FacilitiesChurchill Downs Racetrack Feb 2021 - PresentLouisville, Ky, Us•1 of the top 50 most watched English-language U.S. TV broadcasts through June 2023•More than 350,000 fans in attendance throughout Derby Week, topping out at 150,335 for Derby 149•Record-breaking wagering, $412MM Derby Week, beating 2022’s record of $391.8MM•Worked with Secret Service to host former President Trump’s visit, while providing facilities support for a video shoot of some of the world’s most famous rappers (Jack Harlow, Drake) on the day of our flagship event•Provide design feedback from a Facilities Operations standpoint for the $200MM Paddock Project. 2021•130.2 MM total impressions across all social media channels, 81% increase over 2021•Due to restructuring at the track, moved to the track to lead the Facilities and Housekeeping Department through the Kentucky Derby and onward.•Responsible for completion of HVAC, Electrical and Plumbing maintenance capital projects before Derby. •Worked with Purchasing and Finance to review and close out backlogged Purchase Orders via Invoice. •Remediated identified code issues with Kitchen Hood cleaning, Fire System and Electrical Wiring deficiencies•Reviewed, extended and renegotiated Life Safety, HVAC, Waste Services and Vertical Transportation contracts•Instituted a Bi-Weekly CDRT Facilities Update for Senior Management including CMMS Performance Metrics•Met with all departments to insure electrical & plumbing needs were met for temporary structures during KY Derby•Worked with Graphic Design and Events to insure the Signage Plan was in place and on-track for Opening Week.•Working with Broadcast and IT to upgrade the HVAC cooling in IDF and Audio Equipment Rooms. •Trained the maintenance team on the mobile IMS and CMMS via the 24/7 app and iPads•Participate in the execution of an $11MM 2023 Maintenance Capital budget for the track. •Oversee a $7.5MM Operating Budget for Frontside Maintenance and $3.2MM Operating Budget for Housekeeping -
Corporate Director Of FacilitiesChurchill Downs Incorporated Jun 2019 - Aug 2021Louisville, Ky, Us•Direct the facilities maintenance and compliance activities for 10 racetracks, 12 casinos & 4 hotels across 9 states.•Responsible for the creation of a $14 MM, FM & Engineering Projects 2021 Capital Plan, & Forward Planner.•Covid-19 – Worked with Risk to Issue Pandemic Preparation Checklists, CDC Communications, Deep Cleaning Guidelines to all Facilities Directors. Assisted in the creation of PPE inventories at Corporate and Reopening Ops Plans for sites. •RFPs – Worked with Purchasing to conduct RFPs for Energy Sourcing and Management, Cooking Oil Management and Waste Service enterprise-wide saving money and reducing risk for these services. Conducted a Technical Infrastructure Equipment Pricing Review to insure CDI is getting best in market pricing. •ManagerPlus (M+) CMMS – updated sites, users, assets, planned maintenance activities and schedules for all CDI locations. Conducted re-onboarding/training for all locations – relaunched Aug. 2020. •SPCC - Updated Spill Prevention Control and Countermeasure (SPCC) Plans at Arlington Park, Calder Casino, Fair Grounds Race Course, Harlow’s Casino, Riverwalk, Oxford, Miami Valley Gaming, Presque Isle Downs and Ocean Downs Casino to insure OSHA Compliance. •Provided Facility Support for the launch of the Oak Grove and Newport facilities; creation of SOPs, service contracts, closeout documents and training for water shutoff, HVAC, electrical, fire suppression.•API - Worked with Choice! Energy Management and Accounts Payable to automate accounts payable for all utility payments (water, gas, electric etc.) eliminating manual handling, entry and payment of bills reducing CDI labor hours drastically. •CAFO - Worked with Legal to conduct a concentrated animal feeding operation (CAFO) compliance review at our racetracks. This helped us to identify any existing risks or gaps in our compliance and allow us to close the gaps in an expedient manner. -
Apac Critical Engineering Lead, Bank Of America Merrill Lynch AccountCbre Asia Pacific May 2016 - Dec 2018Singapore, Singapore, Sg•Responsible for the strategic management of the Mechanical and Electrical infrastructure for 40 BAML facilities and 1.4 Million sq. ft. in APAC. •Supervise 5 sub-regional Critical Service Managers headquartered in Hong Kong (Greater China), Singapore (SE Asia), Tokyo (NE Asia), Mumbai (India) and Sydney (AUS & PHP). •Ensure compliance of legacy infrastructure and new projects with the bank's minimum design requirements.•Prepare capital and R&M (repair & maintenance) budgets for the repair, replacement and upgrade of M&E plant and equipment each year.•Work collaboratively with BAML TI and CTO teams to ensure all Data Centers and Server Rooms have adequate power, resiliency and cooling capacity at all times.•Oversee the training, application, review and approval of the Critical Environment Work Authorization (CEWA) process. •Provide peer review of technical designs in collaboration with the Project and FM teams for capital and FM-managed projects. -
Regional Head Operational Risk, Greater China North Asia (Gcna) PropertyStandard Chartered Bank Jun 2015 - May 2016London, England, Gb• Implemented the Operational Risk Framework (ORF) for all High Gross Risk Rating processes (AOC, Procurement and Critical Assets) for Transaction, Project, and Facilities Management• Implemented the Operational Risk Assurance Tracker listing all upcoming checking items for the year, and whether any exceptions have been identified • Supporting audit readiness by identifying key processes and controls of each function, then identifying key docs as audit trails along with the key controls, and checks on supporting documents for gaps/risk identification• Testing control design effectiveness by ensuring all processes aligns with written DOIs and process maps• Implemented a consolidated Dashboard detailing key control and risk indicators for Operational Risk, Asset Management, Projects, BCM, Security, H&S, Facilities, Procurement, Vendor Management and Finance• Implemented a weekly Operational Risk Framework (ORF) Update email that communicates the current ORF status of each location; China, Hong Kong, Taiwan, and China Scope regarding approvals, endorsements, system issues, and monthly CST checks regarding the Residual Risk Ratings• Oversee the restructuring of OR teams in Hong Kong, China, Taiwan, Japan and South Korea• Standardized the Country OR Manager – Property job description across the region • Act as the main contact person for General Property internal audits in Taiwan and Hong Kong• Ensure risks relating to PROPERTY Risk Control Areas, Safety & Security and Damage to Assets are being actively controlled across the region on an end to end basis•Ensure that property staff in country understand fully and accept their risk management responsibilities in relation to operational risk and that all 1st line employees are competent in their risk management duties• Ensure that property specialist functions have in place effective management plans to manage the risk control areas assigned to them (Security, H&S, BCM) -
Regional Facilities Manager - Hong Kong, Indonesia, Thailand, Australia & New Zealand - Fco AccountIss Facility Services - Hong Kong Jan 2015 - Jun 2015Dorset House, Taikoo Place, Hk• Oversee daily operations covering the resource management, health & safety, business continuity, risk management, environmental, security, staff residential & building engineering services in posts at each location• Regional subject matter expert on the service contract - helping countries interpret the contract & working with the client to clarify ambiguous or contradicting specifications and ensuring each post has an updated contract• Oversight on moves-in and moves-out of region - conducting warm calls for diplomats moving into region to explain services, rent ceilings and local contacts/knowledge • Oversee contract change pipeline for sub-region and be key contact person liaising with the client Regional Contract Manager for providing proposals and specifications for contract changes • Conduct building engineering service, cleaning, security, grounds maintenance and HSE audits during visits • Ensure each location has the full suite of up-to-date authorized documents including SOPs, forms, guides, manuals, logs, planners, checklists, plans, surveys and flow charts• Ensure each post has the comprehensive suite of up-to-date Asset Maintenance Plans• Optimize above base sales through the correct application of the Schedule of rates and reactive task WOs• Serve as the key contact point for maintaining a healthy client relationship and employee engagement -
Regional Quality & Compliance Manager - Fco AccountIss Facility Services - Hong Kong Jul 2014 - Dec 2014Dorset House, Taikoo Place, Hk• Manage the development of an online environmental reporting platform that allows us to view energy dashboards and energy data in configurable reports by property type, country, region, KPI or utility• Established an energy bureau in Manila that processes 12,000 water, gas, electricity and waste records per year across 13 countries using various languages, and different formats.• Establish historical baseline for all energy KPIs negotiating KPI parameters & reduction targets/strategies• Drive technology & behavioral based strategies to support and align with client Environmental targets.• Oversee the Mini-Building Hazard Risk Assessment (MBHRA) Audit Rectification Program with the target of increasing the overall compliance score for APAC from 49.3% to above our target of 80% by end of 2014.• Oversee the completion of 5000+ remedial actions generated from MBHRA audits of 23 posts in 13 countries.• Enhance compliance of Sites and Services with statutory and contractual requirements through effective service controls and audit processes; compliance with all applicable legislation, including any changes in law; making, procuring and maintaining all consents.• MBHRA Audit Reporting; develop a measurement and reporting tool to accurately assess the progress of audit rectifications; issues monthly statements of adherence to statutory requirements, contractual obligations, and subsequent best practice recommendations.• Plan and implement corrective audit programs to ensure the facilities are engineered to the highest reliable standards, conduct fault diagnosis for plant and equipment so that remedial action can be taken immediately and effectively to ensure that the business operations are not critically affected. • Oversee improvement program of asset register reviews and audits. • Identify continuous improvement initiative for delivery of PPMs, 52 week, 2 month planners & asset reporting. • Line management of the System Administrator -
Business Performance Manager - Fco AccountIss Facility Services - Hong Kong Aug 2011 - Jul 2014Dorset House, Taikoo Place, HkBritish Foreign & Commonwealth Office contract for the Asia Pacific Region.• Implemented an innovative & affordable 'License to Operate' on-line competency based training tool to validate & ensure understanding of Standard Operating Procedures • Oversee an online training program for 75+ Post Facility Managers, Deputy PFMs and other management personnel in APAC in 45+ training modules related to the FCO contract in 2013• Manage a program of 75 x 45 course modules = 3375 instances or courses to be taken in 2013 • Recovery of over ₤400,000 through the correction of commercial processes and purchase requistions• Successful implementation and delivery performance management and reporting specification for 23 posts across Asia• Responsible for a ~80% improvement in performance scoring based on the Balanced Scorecard • Operational lead on Performance Management and Reporting Service resulting in the submission of a monthly management report that goes back to London• Transform data collected by myMCS and SAP-BO into trend analysis of service, asset and financial performance• Proactive leadership to escalate potential service issues as they arise prior to any failures to comply with Critical Performance Failures or Key Performance Indicators.• Balanced Scorecard performance training, and reporting of manual and system KPIs• Monitor performance of the Service Provider personnel against turnover targets, • Monitor performance of the Service Provider supply partners against service delivery, value for service targets• Regular analysis on performance targets of routine and planned tasks• Monitor all rectification work in process and keep Authority informed of progress at every stage of process• Attend monthly performance review meetings with Authority• Driving innovation and continuous improvements for the Authority Project -
Research AssistantHong Kong University Of Science And Technology Sep 2007 - Sep 2010Kowloon, Hong Kong, Hk• Literature Reviews, Research Proposals, Data Coding, Statistical Analysis using SPSS and STATA, Oral Presentations, Social Network Analysis, Econometrics, Behavioral Research Methods, Organization Theory and Strategy, Quantitative and Qualitative Research Methods, Behavioral Science, Consumer Information Processing -
Bosch Production Systems Coordinator - Multi-Metals DivisionBosch Jan 2006 - Jul 2007Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De·Conducted Chipping Analysis of bits to determine root causes·Implemented Overall Equipment Effectiveness measures using a daily production record ·Initiated Flow Oriented Layout & TPM (Total Productive Maintenance) ·Conducted Value Stream Mapping of top 3 product lines, began Value Stream Design·Implemented 5S in pilot area, including weekly audits ·Implemented and initiated use of MP2 Software for tracking of work orders ·Product manager for a new line of drill bits to ensure delivery times & quality·Conducted an inventory analysis regarding safety stock and reorder points·Implemented supermarkets before constrained processes·Started preparations for an ISO 14001 audit covering Environmental, Health & Safety·Oversee the implementation of lean manufacturing practices using Bosch Production Systems based on Theory of Constraints -
Plant Engineer - Facilities DepartmentBae Systems, Louisville, Ky Apr 2004 - Dec 2005London, Gb·Mapping of Natural Gas, Fire, Water and High Voltage Utilities using AutoCAD 2002·Process mapping of work procedures·Six Sigma project regarding cycle time of Priority 1 service calls·Created a spreadsheet of operating expense breakdowns and activity costs·Project management: security office remodel, paint booth modifications for Rhino Project·Receive, log and dispatch service requests to appropriate contractors·Formulate a Strategic Plan to reorganize the department·Update and reformat department budgets, and spreadsheets for utility costs·Started preparations for a Power System Study of Loads, Short Circuit, Device Coordination and Arc Flash Hazard Analysis using EasyPower Software·Revised contracts and re-solicited bids for janitorial, cranes, air systems, natural gas, water, sewer, HVAC, electrical, pest control, overhead doors, roofs and snow removal maintenance services -
Process Support Group Specialist - Plant EngineeringUnited Parcel Service Jan 2002 - Apr 2004Atlanta, Ga, Us·Use the UPS Human Machine Interface v. 4.28 to run the sort controls to:·Start Conveyors, Monitor alarms, check Exception, Configuration and Command Settings during the sort ensuring the delivery of 100,000’s of parcels daily ·Use Oracle applications to take Sorters, not being used during the sort, out of service ·Monitor real-time tracking information on parcels to ensure proper sortation·Dispatch Mechanics on Alarms involving downtime of conveyors·Log sort calls via Microsoft Access Database compiling up to 50 detailed descriptions of downtime ·Track and enter OEEI (Overall Equipment Effectiveness Index) numbers for the day looking for trends causing excessive downtime·Implement Process Improvement Initiatives for the sort·Assist mechanics in troubleshooting problems that occur during the sort·Monitor Camera Tunnels verifying cameras are reading labels properly and that boxes are reaching their correct locations·Replace any Accusort Cameras, or network cards that are not working properly·Troubleshoot PLC software issues that occur during the sort ·Constant communication to operations about improper parcels being loaded into the system, and from operations about contingency plans concerning mechanical downtime -
Facilities Specialist - Plant EngineeringUnited Parcel Service Jan 2001 - Jan 2002Atlanta, Ga, Us·Assisted in the startup of a facility department serving a billion dollar flagship hub ·Implemented the use of a facilities daily log and normal state change control·Designed a daily task list and wrote various procedures for facility personnel·Addressed facility issues regarding the fire system, power distribution, loading dockers, HVAC systems and building shell·Mapped lights in the entire Hub including location, area, zone, drawing number, light description and program times·Compiled spreadsheets of HVAC, electrical and gate equipment to implement into a Maximo database to handle work orders and preventive maintenance·Trained new employees entering into the facility department·Worked with vendors responding to maintenance, resolution of work orders -
Test Engineer Co-Op - Washer Drain System TeamGeneral Electric (Ge) Jan 1999 - Aug 2000Boston, Ma, Us·Improved suds lock capacity by reconfiguring cycle designations of washers·Tested magnetic lid switches to verify better performance than mechanical switches·Diagnosed software problems for the implementation of a new digital washer·Compiled an extensive database of results for various pump tests using Visual Basic -
Engineering Co-Op - Technical ServicesColgate Palmolive, Jeffersonville, In Jan 1997 - Aug 1998New York, New York, Us·Involved in the installation of 4 new production lines increasing the toothpaste output for North America by 25%·Programmable Logic Controller Programming, Microstation modifications·Panelbuilder design of touch screen controls for line workers·Graphic Motion Language modifications of toothpaste filling nozzles for new fillers·Developed a PLC file that tracked alarms and recorded them via Data Highway+ on Wonderware and sent downtime record to the Continuous Improvement office·Participated in converting an outdated air control system to an updated system using SLC-500 and Panelview touch screens
Jason Case Skills
Jason Case Education Details
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University Of LouisvilleEngineering Management -
Hkust Business SchoolManagement Of Organizations
Frequently Asked Questions about Jason Case
What company does Jason Case work for?
Jason Case works for Churchill Downs Racetrack
What is Jason Case's role at the current company?
Jason Case's current role is Senior Director of Facilities at Churchill Downs Racetrack, Home of the Kentucky Derby.
What is Jason Case's email address?
Jason Case's email address is ja****@****ted.com
What schools did Jason Case attend?
Jason Case attended University Of Louisville, Hkust Business School.
What are some of Jason Case's interests?
Jason Case has interest in Powerpoint, Visio 2000, Tracer Summit Hvac Monitoring, Mindflash, Mp2 Facility Management, Gnuplot, Maximo, Software Packages, Allen Bradley Plc 5, Rs Logix.
What skills is Jason Case known for?
Jason Case has skills like Six Sigma, Business Process Improvement, Project Management, Strategic Planning, Continuous Improvement, Lean Manufacturing, Performance Management, Performance Improvement, Research, Vendor Management, Engineering Management, Process Engineering.
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