With over 20 years of experience in the hospitality industry, I am a seasoned and passionate leader who oversees the operations of multiple properties and venues within 7 states. As the Director of Operations, I manage the financial performance, guest satisfaction, and staff development of our resorts, restaurants, markets, and banquet facilities. I leverage my skills in hospitality, resorts, and restaurants to deliver high-quality services and experiences to our clients and guests, while ensuring compliance with health and safety standards and regulations. I also collaborate with the executive team to develop and implement strategic plans, policies, and initiatives that align with our mission, vision, and values. I am driven by the challenge of creating memorable and exceptional hospitality experiences that exceed expectations and foster loyalty. I enjoy working with a diverse and talented team of professionals who share my passion for excellence and innovation in the hospitality field.