CURRENT JOB RESPONSIBILITIES- Ensuring timely response on emails, RPDs or complaints from Client / Sales teams- Manage daily production scheduling of the internal teams to utilize internal capacity- BCP and round the clock coverage between Hyd, NY and Manila- Manage and coordinate CallStreet’s data collection processes for / from external (vendors)and internal teams. • Allocate work among different vendors/teams • Schedule work for vendors and internal teams • Provide feedback and quality metrics to vendors • Resolve vendor complaints and disputes- Assist CallStreet’s operations and technical teams in New York in making changes to the software and websites we use to manage the workflow for our vendors.- Quality Assurance • Handle a variety of tasks to maintain and improve the quality of our product • For Data Entry, this means developing an expertise to recognize event types and toproofread entered items to properly adjudicate and validate events • For Transcription this means monitoring Live, eXpress and Standard formattranscripts to make sure the products meet our standards. Take immediateappropriate action when quality or turnaround time falls short of business expectations • For Editing/Publishing this means auditing transcripts to make sure they have beenedited and/or published properlyCURRENT JOB REQUIREMENTS- Ability to implement processes effectively- Good communication skills (Verbal and Written), good research skills, knowledge of theCallStreet transcription workflow, analytical understanding and strong decision makingabilities.- Excellent written skills – ability to prepare reports- Excellent time management and organizational skills to be able to juggle between tasksunder pressure- Excellent feedback skills- Good at MS applications (Excel, Word & Power Point)

Current Job Responsibilities:1) Manage and coordinate data collection processes from external and internal vendorsa. Allocate work among different vendorsb. Schedule work for vendorsc. Calculate payments for external vendorsd. Provide feedback and quality metrics to vendorse. Resolve vendor complaints and disputes2) Hire and train new vendors when and if necessary3) Assist operations and technical teams in New York in making changes to the software and websites used to manage the workflow for vendors4) Quality Assurancea. Handle a variety of tasks to maintain and improve the quality of the productb. Monitoring work to make sure the products meets standards. Take immediate appropriate action when quality falls short of expectationsCURRENT JOB REQUIREMENTSAbility to implement processes effectivelyGood communication skills for leading the teams and to align teams with client deliverablesExcellent written skills - ability to prepare reportsGood at MS applications (Excel, Word & Power Point)Excellent feedback skills

CURRENT JOB RESPONSIBILITIES- Lead and mentor a team of FCA’s/QCA’s (Financial Content Analysts/Quality Control Associates) & Audio Recording Specialists- Ensuring timely response on emails, RPDs or complaints from Client / Sales teams- Manage daily production scheduling of the internal teams to utilize internal capacity- BCP and round the clock coverage between Hyd, NY and Manila- Manage and coordinate CallStreet’s data collection processes for / from external (vendors)and internal teams. • Allocate work among different vendors/teams • Schedule work for vendors and internal teams • Provide feedback and quality metrics to vendors • Resolve vendor complaints and disputes- Assist CallStreet’s operations and technical teams in New York in making changes to the software and websites we use to manage the workflow for our vendors.- Quality Assurance • Handle a variety of tasks to maintain and improve the quality of our product • For Data Entry, this means developing an expertise to recognize event types and toproofread entered items to properly adjudicate and validate events • For Transcription this means monitoring Live, eXpress and Standard formattranscripts to make sure the products meet our standards. Take immediateappropriate action when quality or turnaround time falls short of business expectations • For Editing/Publishing this means auditing transcripts to make sure they have beenedited and/or published properlyCURRENT JOB REQUIREMENTS- Ability to implement processes effectively- Good communication skills (Verbal and Written), good research skills, knowledge of theCallStreet transcription workflow, analytical understanding and strong decision makingabilities.- Excellent written skills – ability to prepare reports- Excellent time management and organizational skills to be able to juggle between tasksunder pressure- Excellent feedback skills- Good at MS applications (Excel, Word & Power Point)

PROJECT/ CLIENT SPECIFIC RESPONSIBILITIESDetail & quality review of tax deliverables - on core tax areas such as `C' Corporations, & Partnerships mainly, but also some `S' Corporations, LLCs and Controlled Foreign Corporations.Review of Audited Financial statements, Trial Balance, Book adjustments & reclasses, elimination entries, allocations, reconciliation & calculation of tax liability.Analysis of Book to Tax/Schedule M-1 items (through review of Audited Financial Statements).Review of client industry background, i.e. relating to - Financial Services, Banking, Manufacturing, Health Care, Technology, etc.Advanced understanding of tax software applications such as CORPTax, Prosystems, Gosystems, and FAS Accounting System - to drive the tax return preparation process.Active involvement in determining the clients' needs and expectations, development of the client service plan. Also, focus on maintaining relationships with clients to retain business.Use of appropriate tax compliance software to support client assignments.Learn & apply tax and accounting concepts to help clients.GENERAL/LEADERSHIP RESPONSIBILITIESVirtual teaming with U.S. based tax professionals on assignments.Work with staff on different client assignments, providing training & instructions on the tax return preparation & overall compliance process.Act as a lead for a team of 5-7 employees comprising - Senior Tax analysts, Tax analysts, & Associate Tax Analysts.Active participation in engagement decision making, communicating decisions and performance expectations clearly to the team.Build knowledge and skills within staff (and self) in all appropriate tax competency areas.Provide timely and direct performance feedback that contributes to the ongoing development of the team and individual members.Overview of budgets, with regard to economics of the firm/profitability.Help U.S. local office with scheduling and work flow.