Jason Johnston Email & Phone Number

Carrollton, Texas, United States

Oversaw and implemented church website overhaul launching in August 2023Coordinates the procurement and implementation of the Monday.com Work OSThe in-house expert on the content and architecture for all Bent Tree customer-facing websitesMaintains the Bent Tree App, including direct communication with the app developer Uses Google Analytics to assess online performance, identify site errors and implement solutionsManages the Engagement Ministry budget and oversees the implementation of the Engagement Ministry’s planDevelop, implement, and oversee marketing assets, strategies, and relationships for the churchPlan and oversee promotional calendar for regular and special eventsCompile regular digital communication for various ministries within the churchProvides customer service for website and giving assistancePerforms A/B testing to identify and implement changes based on-site analysisCreates and develops processes, reports, analysis, and analytics to assist ministry needs including decision-making and tracking engagementManages the church database system and analyzes data for decision makingOversees data collection to ensure data integrity, streamlined processes, and no redundancyActs as the Resident Church Management System (CHMS) expert, directing and implementing CHMS across Bent Tree, and primary contact for CHMS provider (Ministry Platform)Provides staff training on church database, Monday Work OS, and online giving systems

Carrollton, Texas, United States

Farmers Branch

Responsible for order fulfillment within the order to payment proceses to ensure customer satisfaction. Including: order entry, pricing verification, customer service/problem resolution, assists with collections and master data maintenance.

Creation and yearly updating of the Basic Emergency Management Plan and its Annexes.Creation of the University’s StormReady Program.Assist in business continuity planning.Continually sell emergency management to campus leadership.Respond to emergencies that happen on campus.Monitor the weather for dangerous conditions. Continually prepare the students for emergencies through public outreach programs such as presentations, published materials, speaking engagements, etc.Managed the office intern. Continually find and develop new ways to promote emergency management and making the campus prepared for all hazards.

Process Safety and Reliability Group, Middle East KuwaitThis is a highly aggressive project upgrading Kuwait National Petroleum Company's Emergency and CrisisManagement capability with an entirely new system built from the ground up. Responsibility as eitherprimary lead or Sr. Project team member on the following: · Architect of Emergency Response Plans for; three refineries, two local marketing depots, and the company head office · Conducting site inspections, personnel interviews and management presentations · Creation of Crisis Management Plan · Facilitation of creating Business Continuity Plans in a client owned process · Advised clients on construction of new Emergency and Crisis Management System and standards used globally · Creation of training programs for new Emergency Response Plans, Crisis Management, Exercise Planning and Design, and the Incident Command System · Creation of operations manual for Crisis Management Center · Creation of exercise planning and design manual · Worked with vendors on recommendations for purchasing and implementing emergency management software and Crisis Management Center technology · Designed web-based HSE portal for internal and external information and training including a dark site for incident utilization · Countries worked or traveled within while on project

Inbound call center operations Accounts receivable Violation resolutionConflict & special circumstance resolution

2009 International Association of Law Enforcement Planners Project of the Year: NTTA Wrong Way Driver Task ForceWrong Way Driver Mitigation Task Force Member Keeping NTTA Roadways Safe: Wrong Way Driver Task Force Staff Analysis; September 23, 2009 Investigated mitigation techniques in roadway safety Created emergency management training plans Maintained and updated emergency management plans Maintained and updated business continuity and continuity of operations plans

Bachelor'S Degree, Emergency Administration And Planning

Bachelor Of Science, Emergency Administration And Planning