Jason Haines Email & Phone Number

Oakland, Ia, Us

Omaha, Nebraska, United States

Greater Omaha Area

Data Analysis creating reports, managing computer systems, liaison to IT management company (DOTComm)

Omaha, Ne

Supervise day-to-day operations of technical staff, provide 3rd to 4th level support, and manage technical staff time for computer deployment projects.

Greater Omaha Area

● Provides consultative services to our clients with respect to desktop and mobilecomputing IT Assets which includes facilitating business requirements definition anddocumentation.● Performs incident and service request ticket monitoring to facilitate compliance withstated SLAs.● Performs duties as a project resource interface for large projects and provides project management for assigned projects ensuring continuity and consistency with approved project management practices and standards.● Provides input into policy, procedure and service definitions.● Review, write or edit reports such as evaluation plans, test results, technical complete word picture to document the actions taken, procedures, conclusions or other data.● Mentoring and coaching to the Desktop Computing team to support Company goals with accuracy and effective direction and technical expertise.● Oversee the creation, testing and deployment of monthly OS patches, antivirus updatesand application testing.● Provide research and development activities to define future desktop technologies.● Develop and coordinate the asset management, salvage and disposal process.● Track and receive requisitions for equipment, supplies and services in the Oracle requisition process.

Omaha Nebraska

- Avamar Systems Administrator - Maintain the Enterprise Backup solutions and Disaster Recovery for the Enterprise.- VMWare Administrator - Create, Maintain, Upgrade and Delete Enterprise virtual servers.- Assisting the LAN Administrators and the Server Administrators in the areas of network development throughout the enterprise. - Upgraded Enterprise domains to 2008R2 and raised Functional level to the same.- Coordinate software and hardware packages for installations for enterprise funded and grant funded workstations, storage, and connectivity. - Provide technical support to end-users and departmental staff.

- Responsible for the day-to-day operations of the PC Support staff to include hiring, evaluating, disciplining, training, and follow up on their work. - Responsible for assigning work to, planning and evaluating the work of professional and technical staff. - Developed a technical working system document to define job requirements. - Worked closely with the Service Desk Supervisor to ensure work requests are completed, escalated, and reviewed to ensure client satisfaction was met. - Administer policies and procedures consistent with the mission and vision of the organization. - Provide a quality assurance programs.- Developed and maintained reports requiring service request on a monthly, quarterly, and annual basis. - Review publications, networks, with industry professionals and participate in industry organizations to provide direction for departmental staff.

- Responsible for day-to-day supervision of the PC Specialists, leading teams in the troubleshooting, maintenance and installations of personal computer systems. - Provided practical support to PC Specialists to determine end-user specifications for hardware, software and assists with higher level troubleshooting and repair processes. - Developed written correspondence, technical proposals, and personnel appraisals for technical staff.

Council Bluffs, Iowa

- Assist buyers and sellers in property transactions.- Assist investors in selling and purchasing property

Was the Chief Financial officer for investment real estate

- Assisting the Local Area Network Administrator and the Network Administrator in the areas of network development. - Administrate Scriptlogic login scripts to assign network drives, group policies, and end user policies for all county domain users. - Monitoring performance of the Local Area Network, servers, and network print devices. - Coordinate software and hardware packages for installations for county funded and grant funded workstations. - Provide technical support to end-users and departmental staff.- Maintained a Thin Client test network to demonstrate the potential use to administrators in maintaining software licenses, hardware maintaining cost, multi-platform compatibility, and ease of user manageability. - Assist LAN Administrator in writing scripts for implementation of software over the network.- Assist in installation and maintaining Domain, Web, and File Servers for use in a multi-platform environment.

- Responsible for technical consultation, alternative analysis, recommendations, implementation, and support for personnel computer software and hardware needs.- Provide Level 1-4 support for end-user computing - Consult with end-user to analyze business needs, evaluate, and recommend cost-effective solutions- Responsible for installation and maintenance service for personal workstation hardware and software. - Implement and support mainframes access software system with end-users. - Provide on-site service/support to users by responding to end-user’s questions on software, hardware, and peripheral use and implementation. - Provide “On the Spot” instruction to users as directed or needed. - Assure new users are adequately informed and trained on software applications and hardware.

Sept.97 to Nov.97 - Computer Technician assigned to InacomSept.97 to Nov.99 - Network Engineer assisting EntexAug.98 to Sept.98 - Cable modem installer assigned to Cox CableFeb.99 to Nov.99 - Systems Technician assigned Compaq / Digital

Special Operations - Movement of military equipment and troops

Bs, Business Administration - Tech Studies, 3.97

Activities and Societies: NoneSumma Cum Laude - Business Administration

A.A., Electrical Engineering Technology, 3.2

Activities and Societies: NoneElectrical Engineering

High School, Deploma

High School