Jason Risner Email and Phone Number
Jason Risner work email
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Jason Risner personal email
Solutions-focused professional with over a decade of experience providing rapid, client-focused support to over 200 business clients. Demonstrated ability to identify root causes and provide lasting resolutions. Adept at explaining complex technical concepts to users of varying technical expertise. Experienced in a variety of common hardware, software, and operating systems, with a proven ability to master new technologies rapidly.Specialties: Troubleshooting & Issue Resolution, End-User Training & Support, Root Cause Analysis, Rapid Ticket Response Times, Scheduled & Ad-Hoc Maintenance, System Implementation, Client Relationship Management, Detailed Documentation
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Solutions EngineerThe Computer Center Jan 2010 - PresentJanesville, Wi, UsSolutions Engineer· Provide support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. · Implement and support disaster and data recovery solutions· Provide technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security· Remote access solution implementation and support: VPN, Terminal Services, and Citrix· Generate and review network and system documentation- Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages- Train new staff members in their network engineer and network monitoring roles, including use of ticketing and network monitoring software, access to client documentation, and client case workflow
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System Administrator / Marketing AnalystMichigan Home Finance Oct 2003 - Jul 2009System Administrator- Evaluate and purchase new computer systems, servers, software, and internet-based services- Diagnose and perform software and hardware repairs to equipment as needed- Update computers with new software and latest security patches from vendors- Provide in-house help desk support to staff of 40 users- Provide training to staff on the safe and effective use of computer and network resources Marketing Analyst- Obtain & evaluate 10,000 marketing leads per month from government and corporate sources- Evaluate new sources of marketing leads for future business opportunities- Interview, hire and direct staff of 10 marketing researchers- Design and publish brochures, fliers, and business cards for sales staff & external clients- Work with marketing director to launch direct-mail and printing subsidiary for external clients
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Credit AnalystCredit Bureau Of Greater Lansing May 2001 - Sep 2004- Investigate & update credit reports of 800 clients of over 50 area lenders monthly- Provide call-center based support to lenders to diagnose and repair issues with credit reports- Develop and implement policies and procedures improving customer service and satisfaction- Provide in-house computer system support and maintenance- Perform necessary due diligence -
Web DesignerMichigan Technological University 2000 - 2000
Jason Risner Skills
Jason Risner Education Details
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Michigan Technological UniversityCommunication -
Eaton Rapids High SchoolCollege Prepatory
Frequently Asked Questions about Jason Risner
What company does Jason Risner work for?
Jason Risner works for The Computer Center
What is Jason Risner's role at the current company?
Jason Risner's current role is Solutions Engineer at The Computer Center.
What is Jason Risner's email address?
Jason Risner's email address is ja****@****ner.com
What schools did Jason Risner attend?
Jason Risner attended Michigan Technological University, Eaton Rapids High School.
What are some of Jason Risner's interests?
Jason Risner has interest in Social Services.
What skills is Jason Risner known for?
Jason Risner has skills like Troubleshooting, Microsoft Office, Servers, Networking, Security, Hardware, Operating Systems, Training, Data Analysis, Crm, Team Leadership, Marketing.
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