With over 9 years of work experience, I am a passionate and skilled Senior Systems Administrator at IT Connect 360, a leading IT service provider in San Diego. I have a Bachelor of Science in Computer Networking and Security from Coleman University, and I hold multiple certifications in network engineering, administration, and security. My mission is to provide reliable, efficient, and secure IT solutions to clients across various industries and sectors. I value collaboration, innovation, and customer satisfaction, and I strive to bring diverse perspectives and experiences to the team.At IT Connect 360, I am responsible for managing and maintaining the network and systems infrastructure for both internal and external clients. I perform customer support, hardware repair, remote desktop, computer installation, network solutions and installations, software installation and upgrades, patch fixes, virus removal, data backup, phone system installation and support, and PC refurbishing. I also ensure compliance with network and systems security standards and best practices, and troubleshoot any issues or problems that arise. I use my skills in network administration, computer hardware, and wireless networking to deliver high-quality IT services that meet the needs and expectations of our clients.