Level 3 Support Engineer And Team Leader
Current• Led numerous cloud migration projects, including Hybrid Directory and Hybrid Exchange installations, file server migrations to SharePoint, OneDrive, and Azure Files using both native and third-party tools.• Managed the migration of on-prem mail archives to cloud-based solutions, such as Proofpoint, and performed migrations to Google Workspace.• Acted as a team leader, providing escalation support and advanced solutions in an MSP environment.• Continuously adopted new cloud technologies to enhance internal processes and deliver optimized solutions to clients.