Level 3 Support Engineer And Team Leader
Current- Led numerous cloud migration projects, including Hybrid Directory and Hybrid Exchange installations, file server migrations to SharePoint, OneDrive, and Azure Files using both native and third-party tools.
- Managed the migration of on-prem mail archives to cloud-based solutions, such as Proofpoint, and performed migrations to Google Workspace.
- Acted as a team leader, providing escalation support and advanced solutions in an MSP environment.
- Continuously adopted new cloud technologies to enhance internal processes and deliver optimized solutions to clients.