Manager, Global Security Operations Center
CurrentManage a 24/7 Global Security Operations Center (GSOC) that monitors hundreds of locations worldwide for incidents that could impact business operations or the safety of NBA employees, fans, and players. Oversee the GSOC’s social media and open-source threat monitoring program to investigate violent commentary directed at the NBA and its affiliates.Prepare and review investigation reports utilizing open-source research and third-party platforms to uncover identifiable information on persons of interest. Conduct and review risk assessments on cities and countries that the NBA hosts events in or staff will travel to. Prepare quarterly highlights report that emphasizes how the NBA Intelligence group supports league operations.Manage the NBA’s mass notification platform that is used to communicate with staff during safety incidents. Establish relationships with security counterparts in other organizations, law enforcement, and third-party vendors. Create and review GSOC standard operating procedures and oversee new Operator training. Educate teams and arenas on best practices for threat monitoring on social media.