Jason Mcdonald Email and Phone Number
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Software Engineering leader with over 20 years of technology experience. I specialize in transformative technology leadership with a specific focus on leading companies and teams to successful adoption of modern technologies and methodologies. Over the past 10-15 years I’ve been focused on leading teams to bring the best customer experiences possible to market and have helped transform a budding startup into the world leader in online benefits management. I've been lucky enough to experience a tech IPO, help a small company grow to the point of acquisition, lead a transition from Waterfall to Agile development methodologies, lead diverse multi-national teams, start and run multiple small consulting firms, and personally design and write some of the most configurable and complex software in the world. I am able to mix this diverse mix to operate successfully as both a hands on technology leader as well as a company executive with deep understanding for how technology actions affect corporate bottom line. Specialties: Building diverse and high performing teams, Software Development, Application Development, Application Security, Product Management, Agile Transformations, Cloud Migrations, Azure IT Infrastructure, Strategic Planning, Program Management, Project Management, Compliance and Audit Management, RFP Responses, Vendor Management, Customer Management, Process Architecture, Application Architecture, Financial Analysis, Implementing Turn-around Strategies and Tactics, Information Security, Employee Development, Scaling Companies, Financial Analysis, Java, Ruby, Ruby on Rails (RoR), Amazon Web Services (AWS), JavaScript, Cloud Technologies, MySQL, Oracle, Cloud Computing
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Vice President Of TechnologyBenefit Communications Inc. Sep 2021 - PresentNashville, Tn, UsWe are building a world class team of people to deliver cutting edge features to our benefits administration platform. We are seeking out talented people that love solving tough problems in an elegant and efficient way.
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Head Of Technology And ProductColibrium Mar 2017 - Aug 2021Focused on instilling industry best practices and building a world class technical team. Driving transformation of technology and delivery practices through improvements to our methodology, processes, and culture. Responsible for leadership of technical solutions, which spans both software engineering, product development, and IT infrastructure components, as well as driving improvements that help company P&L.Key contributions:- Instilled delivery methodology that produces on time, on budget, and high quality projects.- Created accurate and reliable forecasting model, driving accurate cost planning and delivery timelines.- Drove migration of services to Azure cloud, resulting in an annual cost savings of nearly 90%.- Implemented testing methodology that improved the number of defects found by 400%.- Improved release quality through process and automation, transforming releases to a stable non-event.- Led documentation effort that allowed us to ramp up multiple global teams and have them productive rapidly.- Increased customer satisfaction through changes to staffing, methodology, and process.- Wove technical debt into product roadmap, allowing us to meet product needs while also reducing debt.- Streamlined Help Desk support processes resulting in faster response times and lower overall costs.
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Senior Director Of Software EngineeringBenefitfocus Feb 2015 - Apr 2017Charleston, Sc, UsFocused on creating better processes and tools for ensuring customer satisfaction. Responsible for the layer between the code we write and our customers - Quality Assurance, Engineering process, regression testing, release management, deployment processes, build pipelines / continuous integration, etc. Accountable for transitioning entire organization from a Waterfall to a Scaled Agile Framework product creation methodology.Key contributions:- Drove transition from Waterfall to Scaled Agile to yield significant improvements in productivity, yielding cost savings.- We have actively increased quality - EVERY RELEASE - over the past two years.- We created an incident response team, focused on constant monitoring, immediate communication, and rapid remediation.- Automation of manual regression testing backlog - freeing smart people up to do really hard tasks, instead of mindlessly executing the same test for the 5,000th time. -
Senior Director Of Software Engineering, Enterprise Client DeliveryBenefitfocus Jun 2012 - Feb 2015Charleston, Sc, UsCreated dedicated, full service teams for our enterprise clients and gave them a level of service above and beyond what they were getting before. We created a team of over 100 people in just under 4 months who then implemented over 25 successful projects in a 2 year period.Key contributions:- Devised new revenue stream for our company and new value add service for our customers.- Built a very large and effective team, very quickly - around 140 people in 4 months.- Developed processes and communications to operationalize new business across all departments.- Made our customers happier through implementing a high touch customer management model.
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Director Of Software EngineeringBenefitfocus Feb 2005 - Jun 2012Charleston, Sc, UsThis period included two distinct phases of work:First, I was responsible for oversight of the eBilling application team. While this product is very well architected the team was also very good and would never accept current state as good enough. We set about listing out all of the things that could be better. We came up with some key improvements that created a safety net, preventing files from failing mid stream, and implemented some key process changes that resulted in higher quality and lower operational cost.Second, I was responsible for technical project delivery. This involves all aspects from the inception of a work request all the way to post production support. Involves the management and leadership of a set of cross functional teams that include Project Managers, Client Joint Test Leads, Design Leads, Business Analysts, QA Analysts, Software Engineers, Architects, and Managers. This was the genesis of the idea for the dedicated team model.Key contributions:- Implemented, "The Safety Net", which provided constant monitoring and failsafe processes if multi-step files failed during any step of the process.- Reduced operating costs.- Expanded automated test suites, increasing customer satisfaction.- Implemented corporate wide change control process and IT change oversight committee.- Implemented all projects on time and at or under budget.
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Manager Of Software EngineeringBenefitfocus Dec 2007 - Aug 2009Charleston, Sc, UsThere were two roles during this time period as well - this included lateral move to an architectural management position in 2008.In my first role I developed a new position that the company had not had before - a fully dedicated technical project manager. In this role I paired with key customers, and their ongoing projects, then led fluid teams of 5-20 engineers and QA to deliver on projects. There was a key focus on bridging communications between the business, technology, and the client. This role worked so well it became the corporate standard for all clients after the first year.Subsequently, I was responsible for the Product Architecture Applications group with a responsibility for focusing on architecture, security, resource planning, long and short term product and team vision, cost reductions, and associate management and development. This was a more nebulous role where my main value add was to find ways to save us money, make us money, or make our technology better.Key contributions:- Delivered a large volume of successful and on time projects in year 1.- By year 2 the new role had become the norm and was being expanded to include other clients and additional managers.- Established key partnership relationship and developed technical interfaces, opening large potential sales pipeline to company.
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Lead Software EngineerBenefitfocus Oct 2005 - Dec 2007Charleston, Sc, UsI lead teams that wrote code, always striving to make our application better, reduce technical debt, and avoid duplication of work that would artificially increase expenses.
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FounderTanglewood Turnings 2012 - 2013Retail site focused on creating a marketplace for the sale of niche woodworking products. Site enabled multiple artists to sell wood turning crafts for a nominal fee.
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Software Engineering ManagerVerisign Jun 2005 - Oct 2005Reston, Virginia (Va), UsLead team in design, development, documentation, and testing of web based enterprise application and helped determine scope and requirements through customer interactions. -
Software Engineer IiiVerisign Sep 2000 - Jun 2005Reston, Virginia (Va), UsDesigned and developed web based enterprise applications. Maintained legacy visual basic applications. Converted multiple legacy visual basic applications to java.
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Co-FounderMile High Development 2003 - 2005Technology consulting firm focused on helping small businesses with their software needs. Established digital presence for 5 small companies over a 2 year span.
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FounderJsoft 2000 - 2003Technology consulting firm focused on assisting large and mid size companies with ad hoc technology needs.
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Macintosh Application SupportAol-Time Warner 1999 - 2000
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Database EngineerMediaone 1998 - 1999Us -
Settlement Options Data AnalystPrudential 1997 - 1998This was data entry, which I quickly found held little interest to me. So, I automated 80% of the job and found my true professional calling.
Jason Mcdonald Skills
Jason Mcdonald Education Details
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South UniversityBusiness Administration
Frequently Asked Questions about Jason Mcdonald
What company does Jason Mcdonald work for?
Jason Mcdonald works for Benefit Communications Inc.
What is Jason Mcdonald's role at the current company?
Jason Mcdonald's current role is Vice President Of Technology at Benefit Communications Inc..
What is Jason Mcdonald's email address?
Jason Mcdonald's email address is jm****@****ium.com
What is Jason Mcdonald's direct phone number?
Jason Mcdonald's direct phone number is +184340*****
What schools did Jason Mcdonald attend?
Jason Mcdonald attended South University.
What are some of Jason Mcdonald's interests?
Jason Mcdonald has interest in Family, Woodturning, Systems Thinking, Chess, Reading, Creating Things, Simplicity From Chaos.
What skills is Jason Mcdonald known for?
Jason Mcdonald has skills like Agile Methodologies, Java, Enterprise Software, Databases, Testing, Cross Functional Team Leadership, Software Development, Xml, Saas, Sdlc, Management, Sql.
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