Leader of UX strategy and design system standards on Truist storefront.

Team player creating reusable components to future-proof and scale across platforms Focused on Do-It-Yourself banking communications for Consumer, Wealth & Small Business customersLead team communication with various organizational partners, from business to development leadersLead UX reviews and project documentationPush design thinking with partners new to Atomic design while adhering to strict accessibility standardsStrive to exceed customer… Show more Team player creating reusable components to future-proof and scale across platforms Focused on Do-It-Yourself banking communications for Consumer, Wealth & Small Business customersLead team communication with various organizational partners, from business to development leadersLead UX reviews and project documentationPush design thinking with partners new to Atomic design while adhering to strict accessibility standardsStrive to exceed customer expectation through research and usability testing Show less

UX team lead, within an "online only" banking/investment environmentFocused on brokerage and deposits channels; desktop and mobileLed investment mobile development team in adding Managed Portfolios feature into Ally’s native mobile appCreated information architecture system for including newly acquired brokerage (Ally Invest) application within Ally’s authenticated spacePlanned, designed, tested and released applications and marketing mechanisms, supported by… Show more UX team lead, within an "online only" banking/investment environmentFocused on brokerage and deposits channels; desktop and mobileLed investment mobile development team in adding Managed Portfolios feature into Ally’s native mobile appCreated information architecture system for including newly acquired brokerage (Ally Invest) application within Ally’s authenticated spacePlanned, designed, tested and released applications and marketing mechanisms, supported by user researchLaunched new products including Ally's first credit card, mortgage and investment productsDrove internal and third party development teams to create solutions that integrate backend functionality efficiently with frontend presentationsPursued a new level of accessibility compliance by communicating WCAG 2.0 standards to third party and internal teams with accessibility markup to accompany final design and development documentationSuccessfully produced results within distributed teams Show less

UX lead of a web & mobile applications development teamExperience with a non-profit utility research companyDesigned internal and external member facing applications for contributing utilities/fundersEvangelized business value of user centered design to stakeholders and development teamMaintained usability standards across platforms to better suit our member’s experienceExceeded expectations in harmonizing metrics & customer research with business goals… Show more UX lead of a web & mobile applications development teamExperience with a non-profit utility research companyDesigned internal and external member facing applications for contributing utilities/fundersEvangelized business value of user centered design to stakeholders and development teamMaintained usability standards across platforms to better suit our member’s experienceExceeded expectations in harmonizing metrics & customer research with business goals Translated antiquated processes into digital and mobile solutions to bring EPRI’s stack up to date Successfully produced results within distributed teams Show less

Helped propel a Fortune 50 multi-billion dollar home improvement institution’s online experiencePlanned and incorporated brick and mortar systems into online experiencesProduced wireframes, visuals and research on a retail, transaction­ heavy eCommerce platformCollaborated in a “real” agile methodology (embedded agile training)Interpreted user research and usability testing into customer personasIncreased conversion rates within the browse, select &… Show more Helped propel a Fortune 50 multi-billion dollar home improvement institution’s online experiencePlanned and incorporated brick and mortar systems into online experiencesProduced wireframes, visuals and research on a retail, transaction­ heavy eCommerce platformCollaborated in a “real” agile methodology (embedded agile training)Interpreted user research and usability testing into customer personasIncreased conversion rates within the browse, select & checkout pipelineSuccessfully produced results within distributed teams Show less

Directed and designed for a boutique auto racing web startupCreated custom websites and applicationsConsulted on design and development with Ferrari, Indycar, Indianapolis 500, Danica Patrick, Sam Hornish Jr., etc.Led design team on information architecture, wireframes, visual design, project management, presentation design, on-track photography, etc.Successfully produced results within distributed teams