Jason Simko Email & Phone Number

Mason, Oh, Us

Cincinnati, Ohio, United States

I craft, edit and proofread articles on financial topics, optimizing them for SEO to boost search visibility and engagement. I also rewrite customer correspondence to simplify complex legal and regulatory language, enhancing clarity and the overall customer experience. Additionally, I manage and update Google Business Profiles (GBP), ensuring they remain accurate and engaging. KEY CONTRIBUTIONS: ► Authored 6 articles from scratch with half published on the official corporate website with no managerial edits.► Enhanced clarity and decision-making by developing a new report for leadership review after compiling and summarizing Net Promoter Score (NPS) reports.► Improved site functionality and SEO performance by addressing Ahrefs audit findings and updating title tags and meta descriptions.► Identified and recommended fixes for broken links, ensuring optimized site functionality and SEO performance, leveraging data from Semrush audits.

Cincinnati, Ohio, United States

I was promoted to lead shifts of up to 20 team members in providing operational and service excellence while training staff and counseling on performance issues. I also oversee the movie schedule, cash drawer reconciliation, and special projects. I was promoted again in July 2022 to add on higher level responsibilities including training team leads, inventory management, purchasing, and event planning.KEY CONTRIBUTIONS:► Exceeded daily objectives by overhauling and redesigning the concessions project binder. Proactively created instructions and photo guides and trained team members on best practices.► Expanded memberships in the unlimited monthly movie program by creating the display and training all employees. Assisted customers in purchasing the program.► Increased new sales by designing menu maps that advertised and promoted a variety of lesser-known menu items. ► Boosted team spirit, while providing opportunities for improvement, by designing the Rant and Rave board. Creatively displayed customer feedback, including 5 relevant graphs, on a weekly basis. ► Enhanced employee morale by designing a unique employee of the month board. Managed the voting process to recognize employees who go above and beyond in their daily responsibilities.► Grew specialized event sales by navigating changes in the daily schedule to effectively place new events within the existing movie timetable without losing profit. ► Increased productivity and retention by playing a key role in the hiring process, solely interviewing candidates and providing recommendations to the management team. ► Ensured optimal customer experiences by resolving escalated concerns and conflicts. Served as the primary team leader to diffuse challenging situations, manage refunds, and provide complimentary items.► Instrumental in helping the company pass internal and financial audits by reconciling cash drawers nightly, assisting in the inventory management process, and leading in purchasing efforts.

Deerfield, Ohio, United States

Deerfield, Ohio, United States

Deerfield, Ohio, United States

In this role, I escalated repeat business by personally greeting and seating customers in a timely manner while ensuring needs were met. Throughout the pandemic, I managed a high volume of take-out orders and often earned positive customer feedback. During my annual review, I was recognized by the management team for consistently exceeding goals and metrics.

Marketing

Activities and Societies: Dean's List, Every Semester American Marketing Association - University of CincinnatiGPA: 3.7

High School Diploma, High School/Secondary Diplomas And Certificates