Manage sales incentive production activities, including extracting, reconciling, andupdating sales compensation data.Run and manage calculation models, forecasting future payouts, and development ofincentive goals.Produce contract performance reports, modeling of reimbursement rates, evaluation offinancial contract modifications and compiling and monitoring key managed care statistics.Follow and conduct audit processes and review internal controls to ensure financialtransactions are accurate, timely and comply with GAAP and company policies.Collect and evaluate data, develop and maintain financial models, analyze results andconduct scenario analyses to forecast balance sheet, cash flow and regulatory capital.

Prepared, analyzed, and administered monthly reporting to provide insightful metrics.Created reports, forms, and dashboards to eliminate manual work, create process efficiency, and provide measurable insights and program information.Worked cross-functionally to provide data, assist with projects, and develop reporting solutions for current programs and future growth.

Facilitated sprint planning, daily scrums, retrospectives, prioritization meetings, and demonstrations for policy system and file exchange process.Designed and implemented forms, dashboards, and reports to create process efficiency and provide business insights.

Responsible for complex analytical inquiries related to compensation applications andtools, performed root cause analysis, and acted as a liaison between IT and other businessoperations.Maintained issue trackers and statuses in various tools and applications while analyzingand resolving issues identified by the business.Managed technical enhancements and projects to meet business needs.Worked cross-functionally with Global Incentive Planning, Finance, Contracts, IT, HR,and Sales Compensation to ensure operational efficiency, timely system processing, andaccurate setup.Collected, verified, and analyzed data to measure KPI actual versus business objectives.Developed, communicated, and trained analysts and managers on best business practicesand processes.

Designed and administered incentive compensation audits and tools to improve operational efficiency, accuracy, consistency, and compliance of incentive administration processes, policies, and procedures for the North America Sales Compensation organization.Provided incentive compensation data, analysis, and reporting for business development activities and territory management.Prepared, administered, and reviewed monthly payroll submissions, rebills, data collections, and weekly calculations.Collaborated with Tactical, IT, and Global Systems teams to develop solutions for data collection, calculation performance, and data integrity.Worked with Business, Incentive Compensation, Sales, and Reporting analysts and managers to solve data integrity issues and update system setup for all sales representatives in North America.Partnered with Sales, Order Administration, and Finance organizations to provide reporting and data that complies with sales terms and conditions.

Performed extensive data analysis on headcount, compensation, benefits, and staffing information.Performed mass data updates, imports, exports, data scrubbing, and reporting/datadiscrepancy research.Identified and researched new and growing HR needs and the products available to fulfillthose needs for greater efficiency and growth.Continued to support Talent Acquisition group with research, analysis, reporting, andapplicant tracking system administrator duties.Managed large scale integration project between Human Resource Information Systemand Applicant Tracking System that included multiple imports and exports between bothsystems.

Provide real-time data reporting and analytical support.Support the Talent Acquisition Operation Manager in analyzing, implementing, and evaluating talent acquisition processes, tools, and services.Research, analyze, prepare, and present statistics relating to recruiting matrix. Creates a portfolio of reports to help inform and evaluate the recruitment workflow process. Assist with setup and management of the Applicant Tracking System.

Designed and administered incentive compensation audits and tools to improve operational efficiency, accuracy, consistency, and compliance of incentive administration processes, policies, and procedures for the North America Sales Compensation organization.Provided incentive compensation data, analysis, and reporting for business development activities and territory management.Prepared, administered, and reviewed monthly payroll submissions, rebills, data collections, and weekly calculations.Collaborated with Tactical, IT, and Global Systems teams to develop solutions for data collection, calculation performance, and data integrity.Worked with Business, Incentive Compensation, Sales, and Reporting analysts and managers to solve data integrity issues and update system setup for all sales representatives in North America.Partnered with Sales, Order Administration, and Finance organizations to provide reporting and data that complies with sales terms and conditions.

Prepared and posted month-end journal entries to the general ledger, including statistical data.Assembled monthly operations report package for management with information and analysis on newspaper space and advertising, circulation production and volume, circulation profit and loss, newsprint inventory, and subscriber financials.Worked closely with IT department on database setup and cleanup. Assisted with and recommended solutions for database accuracy, streamlining processes, and creating reports and manuals.Performed monthly analysis of press inventory database for accuracy with page counts, order counts, and publication setup.

Served as an Accounting Administrative Assistant to support operations; updated client accounts, billed clients via service orders, and handled collections calls.Managed finances including petty cash and preparation of daily balance reports; successfully implemented ACH Debit for contracted clients to ensure timely processing.Assisted Office Manager with AR and AP payments, setup, reconciliation, and billing.Performed inventory management including receiving product, processing RMA requests, created purchase orders; oversaw customer billing, and applied daily payments to the system.

Worked as a Portfolio Representative responsible for placing defaulted student loans into billing and payment plans and supporting daily operations.Tracked and calculated daily call information to record caller data and monitor overall activity; used various skip tracing tactics designed to locate student loan borrowers.