Jason Simpson Email & Phone Number

St Louis, Missouri, United States

• Responsibilities include:
• Perform pro-active monitoring of Mercy’s network, server, and application infrastructure.
• Quickly identify infrastructure service degradations and failures using monitoring tools, management systems, and vendor specific utilities.
• Actively troubleshoot high priority multi-user impact events escalating as business needs dictate.
• Facilitate communications with end users and technical teams in support of both routine and reactionary monitoring events.
• Maintain tickets, logs, and records in accordance with ITIL best practices via Mercy SOPs.

Greater St. Louis Area

• Responsibilities included:
• Insuring adequate tapes are available to perform nightly, weekly and monthly server backups.
• Insuring the correct backup tapes are sent offsite daily to the offsite tape storage vendor.
• Insuring accurate inventory of tapes are returned from the offsite tape storage vendor.
• Coordinate daily tape exchanges with offsite storage vendor.
• Coordinate return of tapes for emergency server restores.

Creve Coeur, Mo.

• Responsibilities included:
• Monitoring Windows, Linux and VMware servers in a large global data center environment.
• Performing restores, monitoring and restarting backups using Netbackup and Backup Exec.
• Monitor SAP, AutoSys, applications, databases and jobs.
• Setting up printers at the UNIX level.

Greater St. Louis Area

• Responsibilities included:
• Mounting tapes and running backups.
• Monitoring applications with Backup Exec, HP-SIM, AUTOSYS and WhatsUp Gold.
• Printing checks and daily reports.
• The completion of required daily logs.

Creve Coeur Data Center

• Responsibilities included:
• Installing servers.
• Running mid-range backups (AS400s and HP3000s)
• The daily printing of checks and printed reports.
• The daily rotation of tapes that are moved to offsite facilities.

Greater St. Louis Area

• American Power Conversion (PC and Laptop Refresh)
• Anderson Hospital (Help Desk and Computer Support)
• Reuters (Data Center Engineer)
• Rock-Tenn Company (Data Center Operator)
• Southern Illinois University Edwardsville (PC and Laptop Refresh)
• World Wide Technology, Inc. (PC Imaging & Configuration)