Jason Spainhour Email and Phone Number
IT Leader & Mentor | Salesforce Advanced Admin | Vertafore SME. Hands-on, customer-focused approach to technology solutions. at
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Alera Group, Inc.
Jason Spainhour's Location
Kansas City, Missouri, United States, United States
Jason Spainhour's Contact Details
Jason Spainhour work email
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- Valid
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Jason Spainhour personal email
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Jason Spainhour phone numbers
About Jason Spainhour
Leader, coach, mentor. System builder, administrator and maintainer. Solution architect and implementer. A problem-solver whose number one priority is to find the best solution for a given challenge.
Jason Spainhour's Current Company Details
Alera Group, Inc.
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IT Leader & Mentor | Salesforce Advanced Admin | Vertafore SME. Hands-on, customer-focused approach to technology solutions.
- Website:
- aleragroup.com
- Employees:
- 2435
Jason Spainhour Work Experience Details
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Alera Group, Inc.
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Enterprise Applications ManagerMylo Aug 2021 - Sep 2024Kansas City, Missouri, UsDay-to-day management of all aspects of key Enterprise Application systems such as Salesforce, Vertafore AMS360, ImageRight, BenefitPoint and other platforms, as well as Mulesoft and Oracle NetSuite. Focused on improving user efficiencies in order to increase productivity, customer loyalty and sales and service KPIs. Part technical project manager, part administrator and part application analyst/administrator. Work with internal stakeholders to develop and implement solutions to business needs using the technology and capabilities of our existing systems and help identify gaps/opportunities for improvement by leveraging new IT solutions.Additionally responsible for managing vendor relationships including communications, contract negotiations & payment processing. -
Salesforce AdministratorMylo Jun 2019 - Jul 2021Kansas City, Missouri, UsMy duties included managing all aspects of Mylo's Salesforce environment.In this capacity, I worked with business stakeholders to design, develop, document and maintain Salesforce solutions for our Sales, Service, Marketing, and Operations teams.Created flows, validation rules, custom objects and fields, page layouts, etc. to support business processes.Configured third party applications such as Own Backup, Distribution Engine, Mogli SMS, Genesys Purecloud, LocalTime, DLRS, and others.Worked alongside our development team to create complex, integrated solutions leveraging our insurance expertise.
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Founding Member And DirectorMitel Global User Group Feb 2017 - Dec 2019As a member of the working group responsible for the creation of the global Mitel User Group, I was able to use my leadership experience in the North Americas Mitel User Group to help shape the development and direction of the new global organization.I've been fortunate to work with an extremely talented team of individuals who come together due to their common passion for the Mitel product line, and their belief that a strong user community benefits everyone involved, from the end customer, to the partner, to the manufacturer.
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Past President - Board Of DirectorsMitel User Group Sep 2006 - Oct 2019UsServed as Chairman of the Membership Committee for the group from 2016-2019. Previously served as President from 2012-2016. Prior to that, I served as Vice President, and on the Web Site (initial creation and ongoing maintenance) and Communication Committees.The Mitel User Group is an independent, non-profit organization whose goals are to provide knowledge about Mitel products and services, networking opportunities within the group and with Mitel executives and product specialists, and basic to intermediate training on Mitel products and services.During my tenure as President, we grew the group from about 150 members in 2013 to over 2250 as of 2016. The focus now shifts to providing additional value to members, Mitel, and the partner community.As a Mitel User Group member, I have had countless opportunities to meet with peers who are truly passionate about the technology solutions they provide their organizations and/or customers. As a community, we share our challenges, triumphs and occasional failures, and hopefully everyone comes out just a little wiser in the end. -
Vice President Of Information TechnologySkillpath Seminars Aug 2015 - May 2019Mission, Kansas, UsFrom my first days in IT until now, my focus has always been to find solutions for my colleague's technology problems. In my experience, anything with a power cord, or any time a tool is required, can fit under the general heading of IT.I've been fortunate in my career to have gained experience and given input into all aspects of our business, from working with Marketing on numerous initiatives, to designing data centers, laying out new office space and call centers, migrating CRMs for our Sales teams, merging and upgrading systems; the list goes on and on.Following acquisition of our competitor, National Seminars Training (NST), successfully integrated all IT systems and personnel, with a combined staff of 20 team members and annual budget of $2.4M. Renegotiated NST Salesforce contract realizing savings over $100K/year. Attained Salesforce Advanced Administrator certification. Led multi-phase project to merge NST and SkillPath data in one combined Salesforce system as well as performing numerous data cleansing and deduplication operations to optimize system efficiency for the end-users.Direct management of Help Desk, System Administration, Software Development and LMS support teams.Coordinated the relocation of 100+ new employees due to acquisition, involved building allocation, computer and phone system setups, cubicle and office configurations.Relocated customer service call center to new building. Directed all technical details of move, which included optimizing configurations of building systems: HVAC, electrical, security, phones & data center.Upgraded Mitel phone systems to include virtualized primary PBX, voicemail, and supporting systems, retaining physical systems for resiliency and trunking gateways. -
Director Of Information SystemsSkillpath Seminars Oct 2007 - Aug 2015Mission, Kansas, UsProject Manager and Administrator to migrate 75 seat SalesLogix CRM users to new Salesforce org., responsible for design of new system as well as data migration and system configuration.Upgraded digital Mitel PBX to 3 Mitel 3300 ICP (now MiVoice Business) VOIP controllers for resiliency.Assumed management of internal IBM iSeries development staff.Responsible for vendor management, contract negotiations and decision-making authority across all IT systems.
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Manager Of Information SystemsSkillpath Seminars Sep 2002 - Oct 2007Mission, Kansas, UsOrganized installation of $750K investment in new diesel generator to power entire office park.Negotiated contract with KCPL for off grid use during power peak days in summer months (curtailment) and was first such organization to actually be certified to sell power back to KCPL during those events. This resulted in 5 years of credits to our account totaling approximately $250K.Added responsibility of managing all system admins, help desk & web application development team.
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System AdministratorSkillpath Seminars Aug 1997 - Sep 2002Mission, Kansas, UsResponsible for all aspects of administration, maintenance and upgrading of organization's growing technology systems, including planning and implementation of Windows Active Directory NT, 2000 & 2002 servers, Exchange server and numerous others. Mitel SX-200 & SX-2000 and related telephony systems.
Jason Spainhour Skills
Team Leadership
Information Technology
Training
Program Management
It Management
Change Management
Process Improvement
Leadership Development
Telecommunications
Project Management
Leadership
Project Planning
Microsoft Office
Team Building
Disaster Recovery
Management
Networking
Strategic Planning
It Operations
Cloud Computing
Contract Negotiation
Mitel
Voip
Vendor Management
Technical Leadership
Windows Server
Process Management
Humor
Change Leadership
Project Implementation
Writing
Jason Spainhour Education Details
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Missouri State UniversityAgricultural Business - Finance & Management Emphasis -
University Of Missouri-Kansas CityArchitecture
Frequently Asked Questions about Jason Spainhour
What company does Jason Spainhour work for?
Jason Spainhour works for Alera Group, Inc.
What is Jason Spainhour's role at the current company?
Jason Spainhour's current role is IT Leader & Mentor | Salesforce Advanced Admin | Vertafore SME. Hands-on, customer-focused approach to technology solutions..
What is Jason Spainhour's email address?
Jason Spainhour's email address is ja****@****ylo.com
What is Jason Spainhour's direct phone number?
Jason Spainhour's direct phone number is +181622*****
What schools did Jason Spainhour attend?
Jason Spainhour attended Missouri State University, University Of Missouri-Kansas City.
What are some of Jason Spainhour's interests?
Jason Spainhour has interest in Children, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Health.
What skills is Jason Spainhour known for?
Jason Spainhour has skills like Team Leadership, Information Technology, Training, Program Management, It Management, Change Management, Process Improvement, Leadership Development, Telecommunications, Project Management, Leadership, Project Planning.
Who are Jason Spainhour's colleagues?
Jason Spainhour's colleagues are Matt M., Beth Roberts, Parker Lyons, Susi L., Matt Blakeslee, Ashleigh Daniel, Anna Maria Cecere.
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