Jason Stofer, Re Email & Phone Number

Martinez, CA, US

Offering self-storage investments for passive investors, management services for self-storage owners, and consulting services for self-storage acquisitions.

Commercial Real Estate /Acquisitions and Asset Management

Commercial Real Estate /Acquisitions and Asset Management

General Partner - Head of Asset Management

Commercial Real Estate /Acquisitions and Asset Management

Reno, Nevada, US

* Successfully migrated 200+ mailboxes from onsite Exchange to Office 365 Exchange. * Manage, support, and deploy +50 Microsoft Servers at co-location.* Manage, support, and deploy all desktop computers for entire cooperate staff (~100+ persons).* Manage, support, and administer Office 365 for the entire corporation.* Manage and support Atlassian.

Moraga, CA, US

• Oversee and manage daily operations for IT Service Desk.
• Manage and lead IT Service Desk staff (3 FTE's and 5-7 student workers), included but not limited to, hiring and disciplinary actions, performance reviews, career development, defining priorities, ensuring proper.
• Re-engineer current manual IT Services business processes, document requirements, creating current state processes flows, develop future processes flows, and creating future state functional requirements for the ITSM.
• Analyze monthly data on calls open but not forwarded to tickets to determine training opportunities, gaps in First Call Resolution, and improving overall customer experience.
• Manage and operate the IT Service Desk with Lean Six Sigma (Lean IT) and ITIL principles.
• Analyze incident data to determine the appropriateness of the information for knowledge base articles; managing knowledge base articles.

Walnut Creek, CA, US

• Data Standards and Process Analyst
• Created a catalog of internal data governance business process and of Claims business processes, enabling consistency and efficiency within the Data Governance organization.
• Cataloged, rationalized, and standardized all current state data governance documents to evaluate current state of data governance standards.
• Built out future state data governance standards centered on the Data Management functional areas as defined by DAMA (The Data Management Association).
• Built the Claims Administration System (CAS) current state data dictionary, via reverse engineering the User Interface (UI). Compiled and analyzed the data dictionary of approximately 850 attributes and List of Values.
• Worked with the Marketing department to build out a completely new Member Relationship Management MRM (CRM - Customer Relationship Management) system during the requirements phase. This includes the Sales, Service, and.

San Ramon, CA, US

I conduct information systems inventory management for all the hardware, software, and licensing across the global enterprise. I pull data from diverse sources of record for hardware, software, licensing, etc., synthesize the data into a central system, and create dashboards for use by IT leadership. As part of that, I made sure the enterprise is compliant.

San Ramon, CA, US

In San Ramon, I was engaged in a large project for Spatial Enterprise Information Object development and also in an effort to introduce data quality governance across the IT enterprise. SPATIAL ENTERPRISE INFORMATION OBJECT PROJECT ANALYST – Enterprise architecture committee member tasked to develop Top Ten Data Types for a first-ever GIS/GEO system for.

San Ramon, CA, US

As part of the Data Management Solutions Division, I was a Global Information Link (GIL) Integration Team Member, Oracle Database Administrator, and Subject Matter Expert for all Windows environments. I provided TCL script development to automate installation of Oracle client products including NET, ODBC, OLEDB, and OO40 and developed standard procedures.

San Francisco, CA, US

I was recruited as a Level II / Level III Desktop Engineering Support to support all hardware, software, and imaging components for all models of laptops or desktops spanning the entire hardware lifecycle. At the time, I used Norton Ghost to maintain images and develop documentation. I tested new software within a test environment prior to implementation.

Boston, MA, US

GE IT Solutions was purchase by CompuCom (2002) and is now defunct. I provided Tier II and Tier III support for 400 remote users and 800 on-site users on issues escalated by offshore Tier I support personnel. Managed several IT projects and gained Six Sigma Green Belt Certification.RESOLVE ON FIRST CONTACT RATE – Tier II and III support teams were being.

Master Of Business Administration (M.B.A.), Management

Bachelor Of Science (Bs), Computer Information Systems