Jason Szabo Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Canada Area

- Team Leader for Cloud & Service Assurance Network Engineering.- Agile Product Owner for Service Assurance Software Development. Interface between Product Management, Support, Development, and Professional Services teams for issue resolution and technical requirements.- Integration and visualization of OpenStack VIM data via API, Orchestration data via API (HPE NFVD & Ericsson ECM), and underlay and overlay SDN (Big Switch BCF, HP Routers).- Creation of Service Assurance… Show more - Team Leader for Cloud & Service Assurance Network Engineering.- Agile Product Owner for Service Assurance Software Development. Interface between Product Management, Support, Development, and Professional Services teams for issue resolution and technical requirements.- Integration and visualization of OpenStack VIM data via API, Orchestration data via API (HPE NFVD & Ericsson ECM), and underlay and overlay SDN (Big Switch BCF, HP Routers).- Creation of Service Assurance automation (Scale In, Scale Out, Scale Up, Scale Down) of NFV solutions.- Design of System Monitoring for NFV/SDN deployments from Kafka and proprietary sources using KPI and alarms.- Primary customer interface for architecture discussions, strategy sessions, and solution demos. Delivery of technical training on new features.- Creation of design, implementation, and test documentation.- Document process, solutions, and training for peers, support, and development teams. Show less

Ottawa, Canada Area

-Owned, managed, and automated the Corporate Plan of Record (POR) for all product lines. -Elicited requirements from customer executives for networking issues, managed requirements through the organization, and delivered detailed solutions back to customers. Hosted requirements gathering sessions with key customer executives.-Responsible for timely identification of risk in feature delivery, revenue recognition, and future bookings to Executive Management, Sales, R&D, PLM, and New… Show more -Owned, managed, and automated the Corporate Plan of Record (POR) for all product lines. -Elicited requirements from customer executives for networking issues, managed requirements through the organization, and delivered detailed solutions back to customers. Hosted requirements gathering sessions with key customer executives.-Responsible for timely identification of risk in feature delivery, revenue recognition, and future bookings to Executive Management, Sales, R&D, PLM, and New Product Introduction (NPI) via bi-weekly Risk Registers. -Chaired seven weekly regional calls with sales executives and PLM which supported one sixth of the company’s annual revenue. Identified and resolved risk to revenue and future bookings and negotiated strategic, data driven decisions with key stakeholders. Validated regional business opportunities against product direction, including cost/return estimates. -Organized requirement commitments between PLM and sales executives and negotiated changes to features and programs via Issues Logs.-Gathered relevant data on and prioritized Product Requirement Specifications between PLM and Sales executives. Set and managed expectations between all organizations while recommending courses of action to senior leadership.-Created weekly reports for senior executives highlighting key customer requirements.-Created quarterly reports for corporate strategic interlock sessions.-Led RFP response sessions with PLM and Sales.-Managed a project to add NPI gates to Salesforce. Defined the requirements and timelines in the project charter. Held weekly update meetings and ad-hoc QA reviews. Hosted training sessions for user groups. -Managed a project to define and implement a Product Solution Hierarchy in Salesforce. The corporation used the new hierarchy to over-come cross product deficiencies. Defined the scope and gathered requirements. Indirectly managed IT resources to provide software updates. Show less

Ottawa

-Product owner of the Network Backup & Restore System (a Unix based Disaster Recovery solution). NBRS backs up network elements across the OAM network to remote servers. -Implemented NBRS on-site in customer labs and live networks. Created scripts, installed software, and tested deployments.-Completed NBRS Proof of Concept in customer labs. Completed QA with customers.-Developed and maintained NBRS system requirements. Worked with customers to implement custom… Show more -Product owner of the Network Backup & Restore System (a Unix based Disaster Recovery solution). NBRS backs up network elements across the OAM network to remote servers. -Implemented NBRS on-site in customer labs and live networks. Created scripts, installed software, and tested deployments.-Completed NBRS Proof of Concept in customer labs. Completed QA with customers.-Developed and maintained NBRS system requirements. Worked with customers to implement custom requirements.-Worked with R&D, Marketing, and Support to integrate NBRS functionality into new software releases.-Trained customers, sales, and support staff on NBRS operations both in person and remotely. Developed training material and technical & configuration documentation.-Built and managed relationships with key customers and stakeholders.-Product owner of a Unix based External AAA identity service. The service connected CS2k switches to customer hosted LDAP and RADIUS servers. -Managed NetOnline, an Oracle database, Unix hosted OSS reporting tool. NetOnline hosts custom reporting of customers’ OSS (logs, performance measurements, operational measurements, provisioning data, usage). Updated Perl code and troubleshot network connectivity issues for remotely collecting data. Migrated NetOnline from Nortel servers to GENBAND servers.-Developed and maintained NetOnline system requirements, customer training, and marketing presentations. Presented NetOnline to customers.-Created and deployed a Unix/Linux scripted disaster recovery solution for cloud (SaaS) deployments. -Created and deployed a VMWare based multi-tenant billing solution for cloud (SaaS) deployments.-Led a corporate engagement committee, managing a $16k yearly budget for quarterly engagement activities.-Created SOWs for Network Backup & Restore System and External AAA solutions.-Provided weekly project updates and customer risk reports to senior management. Show less

Ottawa

• Built a $1M/year business in OSS services based on Nortel proprietary and third-party OSS solutions. Services included LDAP integrations into A2, Billing platform consulting, Network Management System (IEMS) integration consulting, & QOS/Performance monitoring. Integrated Element Management System (IEMS) is the Unix based Nortel OSS system. • Integrated lab networks’ OSS into IBM Tivoli NetCool/OMNIbus installations, deployed custom development to one customer.• Created a Java… Show more • Built a $1M/year business in OSS services based on Nortel proprietary and third-party OSS solutions. Services included LDAP integrations into A2, Billing platform consulting, Network Management System (IEMS) integration consulting, & QOS/Performance monitoring. Integrated Element Management System (IEMS) is the Unix based Nortel OSS system. • Integrated lab networks’ OSS into IBM Tivoli NetCool/OMNIbus installations, deployed custom development to one customer.• Created a Java based SNMP trap sender for testing IBM Tivoli NetCool/OMNIbus installations.• Responsible for creating and delivering IPTV (television over internet) services, documentation, and processes. Created Network Designs and IP Specifications for labs (IGMP, IP Multicast, PIM, RTSP). • Supported IPTV pre-sales engagements and service creation, including technical responses to RFI/RFPs.• Created SOWs for Optus & AT&T security deployments.• Created LTE pre-Sales quotes and network sizing estimates.• Developed requirements for Revenue Assurance, Audit & Optimization, OSS Integration, Service Assurance, and Billing Mediation Services.• Created Unix based service to add users to custom user database using XML templates. Deployed the service to customer based servers. The service added / deleted / modified users and groups.• Completed a project to migrate VoIP users from and internal database to and LDAP accessible database. The LDAP accessible database allowed users to roam between VoIP switches.• Completed a project to determine the health of Telus’ VoIP network. Gathered requirements, analyzed the VoIP network, and reported VoIP network element health, potential risk, and potential solutions to the customer.• Single point of customer contact for projects and Subject Matter Expert for LDAP, IBM Tivoli/NetCool, IPTV, OSS, and Billing. Show less

Ottawa

-Managed the successful migration of over 200k lines and over 50k trunks from legacy TDM networks to next generation VoIP networks (Verizon switches: Gaithersburg, Lowell, Billerica, Chelmsford, Newton FTTP, Tyngsboro FTTP, Westford; Sprint switches: Carlisle; Cingular switches: Allen, Bothel; Bell Innovation Centre; MTS OSS Extension). Projects delivered on time and on budget. Projects required IP (OSPF) & ATM backbone planning, VLAN creation & sizing, ERS8600 router configurations, BRI/PRI… Show more -Managed the successful migration of over 200k lines and over 50k trunks from legacy TDM networks to next generation VoIP networks (Verizon switches: Gaithersburg, Lowell, Billerica, Chelmsford, Newton FTTP, Tyngsboro FTTP, Westford; Sprint switches: Carlisle; Cingular switches: Allen, Bothel; Bell Innovation Centre; MTS OSS Extension). Projects delivered on time and on budget. Projects required IP (OSPF) & ATM backbone planning, VLAN creation & sizing, ERS8600 router configurations, BRI/PRI connectivity, and IP/TDM & ATM/TDM interworking trunk sizing. Projects migrated from older DMS and 5ESS switches to VoIP CS2000 switches.-Authored, updated, and led internal and external reviews of engineering project milestones for Network Designs, IP Specifications, and Test & Verification plans.-Captured and analyzed issues and risks identified by customers or internal groups. Negotiated changes to scope, timelines, and resources with key stakeholder groups..-Led requirements gathering meetings with the customer. Analyzed the data and negotiated resolutions to any identified risks. Communicated progress to the customer.-Professional Services Leader responsible for creating Network & Migration Strategy documents (IP or ATM backbone, flash cutover vs phased cutover), Design & Physical Engineering (frame layouts, cable connectivity, KVM connectivity), Implementation documents (configuration guides for VoIP equipment Test & Verification Plans. -Top class customer interaction and mentoring, helping customers minimize risk to migration activities.-Participated in the Leadership Edge Development Program, an initiative instructing business acumen and leadership qualities in high potential employees. Co-led the development of bio-feedback harness for Canada’s Own the Podium Technology Group & Canadian Cross Country Ski Team.-Single point of customer contact and Subject Matter Expert for network migrations. Show less