• Spearheaded the development of a strategic architectural vision for Commercial and Pricing systems, paving the way for transformative process enhancements to streamline integration among Sales, Pricing, and Supply Chain, driving increased efficiency.• Articulated a blueprint for the forthcoming technical implementation phase, outlining the integration of Salesforce CRM, CPQ, advanced integration techniques, SAP ERP, and an upgraded pricing platform to optimize system capabilities, pending funding approval.• Managed a comprehensive evaluation of enterprise pricing systems, conducting a comparative analysis of leading vendors. Facilitated workshops, crafted robust evaluation criteria, and successfully executed a proof of concept with selected vendors, guiding the organization towards an informed decision.• Providing guidance to senior leadership on application roadmaps, shaping the technical direction and architectural decisions for future growth and innovation.• Fostering close collaboration with application development teams, ensuring alignment with architectural direction, and facilitating the successful delivery of projects.

• Defined and delivered next generation technology strategy and enterprise architecture• Created a CRM Strategy to transform the customer experience for TVA’s power customers• Advised IT Delivery Managers on application roadmaps, including technical direction and architecture• Collaborated with key stakeholders to define enterprise architecture standards and guidelines• Drove end-to-end solutions for large and complex applications that cross multiple service lines • Partnered with application development teams on architectural direction and project delivery

• Led the implementation of a SaaS solution for multiple large external clients• Acted as a trusted advisor by partnering with customers to provide project and technical guidance• Managed the development efforts of multiple small off shore development teams • Designed and implemented automated deployment strategies increasing speed to market and reliability• Improved client satisfaction and project delivery by instilling disciplined SDLC improvements• Partnered with internal teams to provide application and technical expertise

• Managed multiple small to medium sized teams distributed across 3 countries and 6 states• Developed current and future state reference architectures and roadmaps• Created and implemented a Business Process Management (BPM) architecture and platform• Partnered with business leaders to model and implement business process enhancements• Advised development teams and provided design and implementation guidance• Designed the enterprise integration strategy between Salesforce and on-premise applications

• Provided enterprise architecture direction to a development staff of over 800• Collaborated with team members on various enterprise issues around product selection, policy development and enforcement and development standards• Led a forum that allowed for two way communications between senior technical designers and the application architects• Worked with various vendors to select technologies and understand strategy and direction• Partnered with team members to create the enterprise SOA strategy

• Partnered with executives to create and execute delivery roadmaps• Managed a team of 20 to build a claims system for over 1500 claims processing professionals• Provided application architectural direction and created standards for the claims organization• Modified enterprise architecture and SDLC by implementing new processes, technologies and tools

• Managed a 4 person development team on a $12M claims application • Partnered with vendors and executives on design decision, project plans, and problem resolution

• Developed various distributed applications which transformed the employee’s experience• Designed and developed a document imaging system and created a paperless underwriting process