Jason Tice Email & Phone Number

Denver Metropolitan Area

Greater Denver Area

Manage the Service Desk- Team dynamics- User support- Inventory management (laptop hardware, peripherals, and mobile phone). - Documentation and notification to end users of updates, outages, etc. - Oversee the general function of end user devices and needs.- Effectively managed hardware, software, and ID rollout for two company acquisitions.- Computer.

Greater Denver Area

I supported users across the country. Part of my role was to address issues that less experienced technicians were able to resolve. I regularly tracked issues in the environment, processed them, found the root cause (RCA)(drawing in additional resources as needed), and eliminated the "problem" from the environment. Additionally, I trained my teammates to.

Denver, Colorado, United States

Support users across the country both in-person and remote. Provide excellent service and run problem management sessions.

Phoenix, Arizona Area

Supporting customers in multiple offices across 6 states.Lead a team of three to provide all levels of support for 400 employees.Emphasize interdepartmental communication to provide best possible tools, support, and systems accessWorked with vendors and was on-site for new office installations and old office closures.

Greater Detroit Area

Supported 200 local users for all hardware, software, network, share, email, and telephony needs.