Drove adoption of shared channels on Teams enabling external collaboration between organizations. Led engagement improvements to all channel types through product data analysis and customer feedback.• Partnered with leadership, design, marketing, and engineering teams to establish product strategy to increase channel engagement.• Built product roadmaps, defined and prioritized product features, defined product backlog and delivered product specifications increasing shared channel adoption. • Shared clear communication on status, changes and success for all projects to leadership, partners and additional stakeholders.

Led top of funnel purchasing flows for Alexa Shopping. Defined charter, vision and roadmap. • Prioritized and defined backlog for voice-first customer shopping experience focused on increasing voice shopping adoption. • Influenced shopping on Alexa to feel responsive, unique and personal through new functionality to increase number of voice shopping users per month. • Worked with leadership, engineering, research, and UX to deliver customer value across Alexa Shopping.

Led Messaging on Skype Windows clients and sign in & sign up for Skype on all platforms. Drove vision, strategy, user experience and backlogs. • Collaborated with product managers and engineering teams across Microsoft to design and execute new differentiators for Skype including integrating native SMS on Windows and Android. • Engaged with Windows teams on integration points for Skype on Windows to maximize engagement. • Partnered with identity teams across Microsoft Account and Office to prioritize and deliver sign in and sign-up improvements to increase completion success rate.

Oversaw common platform and UX of all Lync mobile clients including working with partner teams to build a robust and performant platform for each client team to build on. • Partnered with design, development & test teams to deliver new features across mobile operating systems with consistent user experience across all devices. • Drove alignment across multiple product backlogs in association with leadership to deliver the right functionality to customers.

Managed designing, building and releasing supplemental Configuration Manager products. • Redesigned System Center Update Publisher from ground up to be intuitive and user friendly.• Created blog articles and scripted, recorded, and edited instructional videos to support Configuration Manager products.

Engineer in an agile team developing System Center products on short release cycles by employing various agile development practices, including aspects of SCRUM and TDD. • Performed development, test and product management roles.

Built and maintained automated testing infrastructure including deployment of automation and test automation. • Built test results website to report automated testing to team of 50+ members.

Engineer on software research & development team building early cervical cancer detection software. • Developed web portal to transport cervical data between physician and R&D team.