Senior Director
CurrentResponsible for strategic direction and revenue in the Education division. Leading sales, operations, and marketing strategy focusing on customer experience. Ensure quality service delivery through a close working relationship with internal department leadership and senior management. Drive business development and strategic planning in coordination with other division directors. Provide direction for external communications.In this role, I have consistently grown the Education business, driving the team to increase revenue by over 50% in the past four years. This was accomplished despite already having a commanding share of the market. Growth has been enabled by offering better solutions that support customer success and leverage the entire organization’s strengths. Our team always presents the best value as a premium provider and wins over lower-cost commodity offers from the competition.While steering the team to success, I also pushed to make every engagement better than the last, taking every opportunity to support, teach, and improve the team along with the outcomes. The goal is not just to be the best but to continually improve.