Jason Swan Email & Phone Number

Focused on the Customers' success utilizing the Order Time software and adapting it to fit their business needs. Managing the Onboarding program for new Customers including overseeing the Support team and help desk operations.

Cleveland, Ohio

My work at the NRP Group included traveling to construction sites and onboarding new personnel. I assisted with new hire paperwork and taught staff how to use Procore and Microsoft Teams programs consistent with staff throughout the company.. In this role, I acted as the primary contact for east coast based staff as it related to IT troubleshooting, Human Resources related needs and general policy and procedure questions. At The NRP Group, I became the subject matter expert ProCore Construction Management Software.• Primary technology resource for approximately 140 construction employees• Subject Matter Expert for related software• Report observations and concerns back to senior management• Develop and maintain policy and procedure in coordination with the VP of Business Operations• Managed Zendesk ticket system and knowledge base on internal platform

Palm Beach Gardens, Fl

Generate buyer and seller leads, managing the scrubbing/distribution of these leads and tracking the conversion rate and ROI. I also train the associates how to best convert the leads.

Training the associates on the latest technology and tools that will make them more successful in their careers.

Bas Organizational Management

As Business Administration