All matters creative and design related at Mobile Now.Led the company to award winning interactive products, services, and platforms with renowned brands including Leica, Sephora, DFS, Hennessy, Lane Crawford, Pure, Sweaty Betty, Shiseido, NARS, Sandro, Maje, Claudie Pierlot, Brunello Cucinelli, Frog Design, Jones Lang Lasalle, Rail Europe, Cartier, Bulgari, and more.

Directed global development and rollout efforts for Ford.com in 77 markets with Adobe's AEM and AMC across Asia Pacific, South America, Mexico, Central America, Middle East, and Africa regions.• Developed a strategically sound and structured digital strategy, detailed solutions, and implementation plan for the Ford program and relevant projects.• Defined, evangelized and continuously developed best practices in program planning and delivery, ensuring these processes are followed.• Provided strategic and management oversight to the account and supported relationship development.• Managed and mentored the development of the program team. • Owned the account portfolio and ensured that solutions are delivered successfully with direct oversight of key accounts / projects.• Monitored and reported on the progress and status of key projects as well as team health. Shared program and account reports with senior management. (Utilization and Forecasts, Project Health, Budgets, etc.)• Worked with other department heads to ensure resourcing, quality, and profitability are managed across the portfolio.

• Oversee agency operations which include: project management, user experience design, visual design, web and mobile software engineering, and quality assurance.• Definition of project scope, strategy, direction, budget, and schedule.• Inbound project forecasting and pipelining.• Analysis of all projects, identifying all risk and preparing risk mitigation strategies.• Design and implementation of custom project methodologies based on agency and client needs.• Operate tier I projects turned products in a product management capacity.• Pre-qualification and bid evaluation process for consultants, contractors, and vendors.• Hires, manages and develops members of the project management team.• Defined digital commerce critical path for a luxury brand taking into account legal, finance, operations, IT, and marketing needs.• Delivered the first 4 Wechat commerce solutions for 4 renowned luxury brands in China.

• Develop innovative and engaging digital brand experiences for international brands on iOS, android, and web.• Prepare concepts, proposals, and estimates for prospective clients. RFPs & RFQs• Lead software development projects to meet various internal and external needs.• Organize and lead project kickoff, business requirement analysis, design, status, and other project related meetings with cross-functional teams and project stakeholders at all levels.• Develop complex project plans, and manage project schedule and quality with minimal variance.• Manage product development life cycle. Identify and track issues, risks, dependencies, efficiencies, and critical path objectives.• Manage client stakeholders and articulate project delivery and pre-empt challenges.• Timely and audience-specific status reports in support of defined metrics to key stakeholders at all levels.

• Steer organizational design philosophy.• Lead creative collaboration meetings to finesse ideation and concept development.• Research, develop and implement new technologies to ensure the organization stays at the forefront of the market.• Review & approval of work, mentoring & coaching the team.• Recruitment and retention of the creative team. Identify and support learning within the team.• Maintaining and improvement practices & procedures to ensure consistency and set standards across the team.• Performance assessments.• Team and project level planning and delegation.• Interfacing with key stakeholders.• Marketing campaign definition, execution, and optimizations.

• Preparing and executing project plans• Establishing and executing controlled processes including schedule management, status reporting, issues, risk and change management at the project level• Closely monitoring project activities and taking corrective action to ensure project schedules are being met• Assigning work and managing project team members, mentoring and providing direction as required. • Gathering project requirements • Planning, design, and information architecture of complex portal environments, and an understanding of developing collaborative portals• Producing deliverables within specified quality standards• Escalating issues and risks, as appropriate• Communicating project status and issues, as appropriate• Preparing and executing tasks in accordance with a defined project plan • Gathering and documenting requirements

Project coordinationFront end UI productionQuality analysisLuigi’s Mansion: Dark Moon ▪ Created front end art assets. ▪ Provided software testing coverage of multiplayer features. ▪ Provided design research, feedback, and documentation.Wii U Chat ▪ Research, setup, configure, and administer a project management pilot project to support team productivity. ▪ Work with external parties to extend Redmine capabilities. ▪ Coordinated development processes, including sprint planning and task assignment. ▪ Design research, feedback, and documentation. ▪ Performed routine build submissions to Nintendo Co. Ltd, Nintendo of America, and Nintendo of Europe. ▪ Firmware updates for all development kits. ▪ Managed, prioritized, and consolidated task & bug tracking database. ▪ Conducted routine tests to monitor software stability. ▪ Supporting the assigned tasks of others.

QA coordinationFlowchart and design documentation• Coordinated a group of 4 analysts.• Worked with the lead software engineer to provide affiliate acquisition tracking solutions.• Ensured the collective portfolio of 7 web titles were functioning to requirements and met compliance standards.• Managed quality assurance efforts for integrations to multiple environments.• QA Sign-off responsibility during production deployments.• Received priorities from Lead Software Engineer and Technical Lead and disseminated directions to the team.• Designed test plans and documentation.• Documented system flow diagrams.• Quality control for business intelligence.• Interfaced with external studios (Phenomic, Easy, Black Box games) to ensure timely deliverable of features and updates.• Worked with directors and producers to address priority issues.• Managed QA database (JIRA) for sprint planning.

Test operations coordinationCinematics quality analysis• Coordinated a team of 5 analysts.• Interfaced with the management team to obtain test directions, exchange information, and provide reports.• Interfaced with developers (BioWare Edmonton, BioWare Montreal) and external groups(Globant Argentina) to review test directions and progress.• Provided mentoring and counseling to junior staff.• Oversaw testing coverage on PS3, X360, and PC for a defined subsection of the game (cinematics, multi-player and demo coverage).• Reviewed Test plans.• Verified, reviewed, and confirmed bug entries from test team.• Analysed bug database to ensure overall bug reporting progress is accurate and on track.• Received priorities from project lead and disseminates test directions to the team.• Design test criteria/documentation.• Created testing matrices and presentations on project data.• Drew key metrics and compiled regular reports for distribution to QA management.• Took ownership of key project issues and articulated them to management.