Jason Uhlenhake Email & Phone Number

Detroit, Mi, Us

Greater Detroit Area

• Responsible for $2.9 million annual digital and print revenues• Lead a sales team of 8 outside account executives and 2 inside account executives• Created and lead magazine division within Michigan territory, growing sales revenue to over $400,000 annual on annual objective of $200,000• Establish sales objectives by forecasting and developing annual, quarterly quotas for sales executives• Maintain sales staff by recruiting, selecting, orienting and training employees• Four legged sales calls with account executives to ensure sales process is followed. Followed with one on one coaching and feedback • Established sales processes for division to improve inefficiencies for cycle time on open contracts.• Developed training to educate sales of new product offerings, process changes and how to effectively position with clients• Handling of customer issues in timely and complete manner

Madison Heights, Mi

• Drive accountability across organization, holding management and represented employees responsible for meeting SLA’s• Responsible for forecasting the sales and product mix to determine required resources for production and fulfillment.• Proactively monitor, review, and have ultimate responsibility for the end to end management of all process related to customer life cycle.• In addition to the daily management, responsible for backlog management for all local teams to ensure on time & complete product fulfillment.• Primary management resource to handle critical customer issues linking sales, production scheduling, customer care, retention and credit• Oversee and drive accountability across organization to ensure expeditious timely completion of all “post sales” order queries.• Conduct delinquent customer account reviews with leadership teams and sales to develop strategies for accounts at risk of credit approval.• Discover and share key customer insights, which are instrumental in developing strategic planning, marketing, product development, and overall customer experience improvements.• Monitor and improve the effectiveness of the organization’s operating systems and procedures.

Greater Detroit Area

• Successfully managed full suite of digital products: YP.com, websites, SEM, SEO, online display (with behavioral targeting), mobile display, geo fencing, social media, and direct mail campaigns.• Responsible for $20 million in digital advertising revenue throughout Southeastern Michigan with a 20% net gain in 2014. • Monitoring of accounts’ performances weekly/monthly/quarterly/annually• Mentor, coach, and develop 36 Account Executives in sales through trainings, certifications, and assistance on sales calls• Develop training materials, presentations, and symposiums for new products and procedures for sales division• Sales revenue forecasting for General Manager• Daily analytic's on performance activity for channel• Follow up with advertising customers for quality control• Google Adwords Certified• Yahoo Ambassador

Southfield, Mi

• Supervise a crew of 10 sales representatives that is responsible for over 3800 customers per year and over $4.4 million in annual revenue• Direct management of advertising revenue including renewals, decreases, and delinquent accounts• Coordinate revenue goals and daily metric tracking for each sales representative• Develop training material and presentations for new policies and procedures for entire organization• Responsible for human resource duties including conducting interviews, terminations, disciplinary actions, FMLA and disability claims• Sales canvass revenue forcasting for Sales Operations Manager and General Manager• Establish monthly coaching plans to direct sales representative on strengths and areas of improvement• Follow up with advertising customers for quality control and resolution of customer complaints

• Managed 6 sales managers and 50 sales representatives • Analyze daily revenue production, making adjustments to achieve objectives• Forecasting and gap closure strategies designed and implemented • One on one coaching with sales managers to insure consistency for policies and procedures• Created contest to incentive managers & sales representatives to drive increase revenue and new business growth• Interaction with multiple channels to resolve customer complaints

• Successfully managed accounts with $1000--$5000 monthly billable revenue as an outside sales representative• Lead department in new business acquisition and was selected to spearhead the New Customer Development Team to generate new business for the entire division• Ranked 2nd in the division by exceeding sales targets with over 100% to objective• Created strong marketing programs to meet customers’ needs through print yellow pages, online yellow pages, search engine marketing, direct mail, and video advertising.

• Handled accounts up to $1000 per month in revenue• Consistently exceeded 100% to planned objective • Responsible for the advertising programs of over 420 customers per year