Jason Vernon
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Jason Vernon Email & Phone Number

Senior Product and Technology Leader with Proven Expertise in Delivering Excellent CX Solutions at Alaska Airlines
Location: Bellevue, Washington, United States 11 work roles 1 school
1 work email found @concentrix.com 5 phones found area 253 and 831 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email j****@concentrix.com
Direct phone (253) ***-****
LinkedIn Profile matched
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Current company
Role
Senior Product and Technology Leader with Proven Expertise in Delivering Excellent CX Solutions
Location
Bellevue, Washington, United States

Who is Jason Vernon? Overview

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Quick answer

Jason Vernon is listed as Senior Product and Technology Leader with Proven Expertise in Delivering Excellent CX Solutions at Alaska Airlines, based in Bellevue, Washington, United States. AeroLeads shows a work email signal at concentrix.com, phone signal with area code 253, 831, and a matched LinkedIn profile for Jason Vernon.

Jason Vernon previously worked as Manager Agile Delivery at Alaska Airlines and Senior Director, Delivery at Concentrix Catalyst. Jason Vernon holds Bachelor Of Industrial Design, Industrial Design from Auburn University.

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Email format at Alaska Airlines

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{first}.{last}@concentrix.com
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Profile bio

About Jason Vernon

Experienced and customer-centric leader driving digital transformation for nearly 25 years. Background in product and development management, with expertise in strategic planning, team leadership, and data-driven decision- making. Proficient in delivering innovative solutions, elevating customer experiences, and achieving outstanding business outcomes.Achievements:• At Concentrix I was a portfolio owner overseeing a team of 300+ employees, I orchestrated client engagement and implemented strategies that delivered exceptional results, exceeding $50 million in revenue.• As part of one of the largest telco mergers, I led the successful integration of the T-Mobile and Sprint Salesforce instances, resulting in a unified instance that generated $8 billion in combined revenue. • Curated the roadmap while successfully implementing an Authentication-as-a-Service for all T-Mobile customer-facing mobile applications and web properties, executing over 1 million customer authentications per day.• Successfully led the seamless migration of West Marine eCommerce properties from WebSphere Commerce to the SAP Hybris Commerce platform, resulting in enhanced performance, improved scalability, and increased customer satisfaction.Areas of Expertise:Leadership and Team Management | Customer-Centric Mindset | Strategic Planning and Vision | Analytical Skills and Data-Driven Decision Making | Collaboration and Stakeholder Management | Technical Proficiency | Problem-Solving and Adaptability | Goal Orientation and Achievement | Effective Communication and Presentation Skills and Knowledge:Product management | Leadership | Strategy | Team management | Cross-functional collaboration | Agile, Lean, and Scrum Methodologies | Roadmap development | Product strategy | Innovation | Customer-centric | Stakeholder management | Market research | Product lifecycle management | Data-driven decision making | User experience (UX) | Analytics | Business acumen | Problem-solving | Communication skills | Technical expertise

Listed skills include E Commerce, User Experience, Css, User Interface, and 46 others.

Current workplace

Jason Vernon's current company

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Alaska Airlines
Alaska Airlines
Senior Product and Technology Leader with Proven Expertise in Delivering Excellent CX Solutions
AeroLeads page
11 roles

Jason Vernon work experience

A career timeline built from the work history available for this profile.

Manager Agile Delivery

Current

Seattle, Washington, US

Oct 2024 - Present

Senior Director, Delivery

Beaverton, Oregon, US

  • As the portfolio owner of a team comprising 300+ employees, I strategically managed client engagement and implemented effective strategies that delivered exceptional outcomes, surpassing $50 million in revenue. I.
  • Successfully led multiple projects, overseeing onshore and offshore development teams, ensuring adherence to specifications and timely delivery of high-quality solutions, resulting in increased operational efficiency.
  • Proactively identified and implemented new technology solutions, collaborating closely with client partners to anticipate future needs and develop effective strategies, resulting in improved system capabilities and.
  • Translated broader business initiatives into clear team objectives and concrete goals, aligning with other groups to foster efficient and coordinated action, resulting in improved teamwork, increased productivity, and.
Sep 2021 - Oct 2023

Sr. Manager, Salesforce Product & Technology

Bellevue, WA, US

  • Led the successful integration of the T-Mobile and Sprint Salesforce instances, resulting in a unified Salesforce instance that generated a remarkable $8 billion in combined revenue. By seamlessly merging the systems.
  • Achieved significant operational efficiencies by streamlining Agile processes, resulting in a more than 50% increase in overall productivity and team efficiency. By optimizing workflows, enhancing collaboration, and.
  • Successfully grew the team size by 5 times within a year to over 175+ resources, despite the challenges of the pandemic and a fully remote work environment, demonstrating exceptional adaptability and leadership in.
Feb 2020 - Sep 2021

Sr. Manager, Product & Technology

Bellevue, WA, US

  • Successfully led product and development teams in driving T-Mobile for Business customer adoption onto their digital platform, resulting in increased user engagement and customer satisfaction.
  • Collaborated closely with business partners and IT leadership throughout the strategic planning process, ensuring alignment of technology initiatives with business objectives and driving successful outcomes.
  • Held accountability for ensuring project delivery excellence across both legacy and new platforms, meeting deadlines, budgets, and quality standards. Successfully delivered projects that maximize value and align with.
Mar 2019 - Feb 2020

Manager, Software Development

Bellevue, WA, US

  • Developed and executed a strategic plan for T-Mobile's customer-facing authentication and authorization platform, SecureID, resulting in enhanced security measures and improved user experience for millions of customers.
  • Implemented an extensive telemetric framework to gather and analyze data to enhance the overall customer experience.
  • Successfully grew and managed a distributed delivery team comprising over 100+ onshore and offshore resources, ensuring effective collaboration, efficient resource allocation, and timely delivery of projects.
Jan 2017 - Mar 2019

Senior Manager It Ecommerce Development

Fort Lauderdale, Florida, US

  • Successfully led all development initiatives for West Marine's eCommerce websites, resulting in improved online shopping experiences, increased customer satisfaction, and enhanced revenue generation.
  • Collaborated closely with IT leadership and business partners to define and execute an effective IT strategy for West Marine, aligning technology investments with business goals and driving digital innovation.
  • Owned the software development life cycle and introduced Agile methodology to ensure the successful delivery of high-quality solutions while mitigating potential issues
Aug 2014 - Jan 2017

Manager, Retail Solutions Development, User Experience Design

Rei

Seattle, US

  • Development of REI's digital user experience strategy, resulting in an enhanced customer experience across REI's digital properties, driving increased engagement and conversion rates.
  • Managed a team of UX Designers, guiding them in creating impactful and intuitive user experiences, aligning with REI's brand identity and customer needs, and fostering a culture of innovation and collaboration.
  • Developed and communicated the goals and expectations for the user experience team, setting performance standards and driving a high level of accountability and excellence in delivering user-centric designs and.
Sep 2013 - Aug 2014

Manager, Retail Solutions Development

Rei

Seattle, US

  • Chaired a committee of development leaders to successfully implement daily production deployments, resulting in increased efficiency, reduced risk, faster time-to-market, and improved overall product quality.
  • Successfully led a cross-disciplinary Agile development team, driving innovation, and delivering impactful solutions for both REI's physical and digital stores, resulting in improved customer experiences, and increased.
  • Improved existing Agile framework to foster a culture of continuous improvement and cross-functional collaboration, empowering teams to self-organize, make data-driven decisions, and deliver high-quality outcomes.
Feb 2012 - Sep 2013

Manager, Ecommerce Front End Development

Rei

Seattle, US

  • Led a high-performing team of Front-End Web Developers, driving the development and management of advanced, customer-facing front-end code, resulting in enhanced user experiences and increased customer satisfaction.
  • Implemented Agile methodologies, enabling efficient work management and rapid development of customer-facing features and functionality, resulting in accelerated project timelines and quicker time-to-market.
  • Maintained a deep understanding of the latest front-end coding practices and technologies, staying at the forefront of industry advancements and leveraging this knowledge to drive continuous improvement and innovation.
Dec 2009 - Feb 2012

Varies Roles

Rei

Seattle, US

Additional tenure as Online Production Supervisor, Online Technical Producer I and II, Direct Sales Online Sales Technical Specialist, and Customer Service & Sales Specialist

Mar 2002 - Dec 2009

Career Notes

Varies

Additional tenure as Principal at ATX Media Group, LLC, and various senior developer and lead designer roles at numerous eCommerce start-ups. Details are available upon request.

Aug 1999 - Dec 2009
1 education record

Jason Vernon education

  • Auburn University
    Auburn University
    Industrial Design
FAQ

Frequently asked questions about Jason Vernon

Quick answers generated from the profile data available on this page.

What company does Jason Vernon work for?

Jason Vernon works for Alaska Airlines.

What is Jason Vernon's role at Alaska Airlines?

Jason Vernon is listed as Senior Product and Technology Leader with Proven Expertise in Delivering Excellent CX Solutions at Alaska Airlines.

What is Jason Vernon's email address?

AeroLeads has found 1 work email signal at @concentrix.com for Jason Vernon at Alaska Airlines.

What is Jason Vernon's phone number?

AeroLeads has found 5 phone signal(s) with area code 253, 831 for Jason Vernon at Alaska Airlines.

Where is Jason Vernon based?

Jason Vernon is based in Bellevue, Washington, United States while working with Alaska Airlines.

What companies has Jason Vernon worked for?

Jason Vernon has worked for Alaska Airlines, Concentrix Catalyst, T-Mobile, West Marine, and Rei.

How can I contact Jason Vernon?

You can use AeroLeads to view verified contact signals for Jason Vernon at Alaska Airlines, including work email, phone, and LinkedIn data when available.

What schools did Jason Vernon attend?

Jason Vernon holds Bachelor Of Industrial Design, Industrial Design from Auburn University.

What skills is Jason Vernon known for?

Jason Vernon is listed with skills including E Commerce, User Experience, Css, User Interface, Web Development, Agile Methodologies, Content Management, and Seo.

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