To establish & to elevate/enhance FANM communications and to meet its unique community needs, through various events and initiatives, promotes productive community engagement/relations and cultural understanding for a better quality of life for all Florida residents and more.

Founded and Presided over the Non-Profit organization, United For Jamaica www.unitedforjamaica.org

Host and produce Caribbean Runnings Radio show. Provide content and execution of such for Radio ShowTo be a Liason between WRFG and the Caribbean community

Check Book Manager• Escheatment accounting, auditing and reporting,• Administer Pospay activities which deal with fraud prevention in banking activities.• Manage check discrepancy and resolution processes• Organize and execute all month end reporting and accounting• Manage the Escheatment process for the company’s Bank account• Control check discrepancies• Investigating and voiding check voids and issuanceTier 2 Specialist• Process, investigate and resolve claims• Provide support to Brands (vendors)• Resolve escalated tier 1 calls/cases• Support the production floor by answering Tier 1 advisor queues• Resolve front line cases• Inform Team Lead of Trends in advisor errors observed on the production floor or via escalated cases• Communicate correct call/case handling process effectively to Tier 1 advisors

• Provide Customer Care for Customers of AT&T• Provide Technical Support for Customers of AT&T• Trouble shoot and solve problems for customers efficiently• Learn and study new technology to help in troubleshooting• Ability to make and surpass company goals• Protect customer information• Give customers an amazing experience

• Earned media support for MWC campaigns, movement work and general promotions. • Direct online organizing, and online communications work (held by Public ally) to compliment earned media work. • Provide strategic comms direction on campaigns and movement work.