Responsible for leading multiple functional areas as required by the business. Focus areas include driving recurring transactional business and new growth in the retail maintenance and rental spaces. These require strategic partnership with multiple regions and divisions within US and Canada to drive internal and external relationships.Leadership responsibilities currently include oversight of two teams: Torque By Ryder, National Rental. Prior responsibilities in this role included lead generation teams for "Local" and "National" lease sales, new business for contractual lease and maintenance, lead generation and retention for Dedicated Transportation Solutions, and individuals prospecting and selling Final Mile offerings.

I led the Inside Sales team supporting the West Region for the Fleet Management Solutions group. My team of 9 direct reports managed relationships with ~ 1300 customers. With a continued focus on leveraging the basics of communication, collaboration and understanding the customers needs we improved the experience. This translated into higher retention and significant sales growth.Achieved YOY improvement in very financial metric2016 Quota Buster2017 Quota Buster

I acted as a member of the Inside Sales team for the Fleet Management Solutions group, supporting small business accounts in the Indianapolis/Grand Rapids territory. I developed customized fleet solutions for small business through leasing, safety, fueling, insurance and short-term rental services.I worked with the management group to assist in development and training of other Inside Account Managers. This role also allowed me to actively support others in situational issue resolution and established SOPs to be shared throughout the group.2015 Gold Quota Buster Award2015 Salesperson of the Year - IAM

As a member of the Inside Sales team for the Fleet Management Solutions group I supported small business accounts in the Indianapolis/Grand Rapids territory. I developed customized fleet solutions for small business through leasing, safety, fueling, insurance and short-term rental services.2013 Bronze Quota Buster Award2014 Silver Quota Buster Award

Managed operations and dispatch that included 110+ trucks and 100+ staff/contractors.Implemented routine safety and maintenance reviews.Built relationships with customers to ensure quality service and maintain open lines of communication.Focused on employee engagement items such as pay rate and work schedules. Established communication and feedback processes with staff, and helped set realistic employee expectations.Facilitated cross functional communication between different areas to aid in overall productivity.

JDA/Manugisitics TMS super user for Americas division, responsible for system support and maintenance.Key business stakeholder during SDLC process of Manugistics TMS v7.2.3.Served as logistics lead during the upgrade from JDA client/server v7.2.3 to web/server v7.6.0.Created documentation, including script testing, internal and external user training, and issue resolution.Led user UAT for JDA 7.6.0, modified GUI interfaces based on requirements, and established EDI connections.Monitored rate/resource/capacity analyzer to ensure daily optimization throughout the network.Worked to ensure successful, on-time, movement of material throughout the supply chain.Volunteered to participate in cross functional team whose mission was to enhance communication between groups to improve supply chain solutions and efficiencies.Contributed to $5M+ yearly in freight savings as part of the Logistics Department.

Developed RFP response and project plan for company’s international project in Grand Cayman.Managed relationships and coordinated schedules with suppliers, designers and subcontractors.Provided hands-on direction of team members; and interfaced with all stakeholders. Adapted project design and timelines based on client preferences for on-time deliverables.

Supervised installation of product for high-end customer ($2+M) projects. Managed customer relationships, materials ordering, inventory, finance, and accounting.Developed market niche based on quality materials and experience – business 100% referral.

Managed on-site projects and resources to complete quality, on-time work within budget.Built relationships with all stakeholders to explore business opportunities and ensure streamlined processes.Reviewed plans, drawings, and schedules to ensure proper product installation.Ensured logistics efficiencies by planning, ordering, and product transfer.