Jason W. Haddad Email & Phone Number

Sydney, Nsw, Au

• Head of Technology for the Groups Customer Engagement data and analytics platform. • Led a cross-functional agile team (200 people) across data and analytics.• Built and maintained data and analytics platforms supporting Retail Banking, Business Banking, Treasury, Investment Markets, Finance, and Risk divisions, namely the Groups Customer Engagement Engine, Yello Platform, and Risk Treasury and Finance Data Platform.• Delivered scalable and resilient technology for data platform solutions, with a strong focus on observability, automation, and rolling out DevSecOps principles and practices.• Created and managed the Groups Data and Analytics Centre of Excellence for Decisioning.• Implemented data and analytics real-time decisioning engine to optimise business processes and drive insights. • Performed as the 'right hand' to the Chief Analytics Officer for all Technology Engineering, Operations, Delivery, Cyber Security, Architectural solutions, and running the data and analytics platforms.

Sydney, Nsw, Au

Led the product engineering, technology and delivery of the Customer Engagement Engine using PEGA Decisioning, Data, and Analytics. • Delivered more than 60,000 real-time customer interactions a minute across multiple communication channels driven by data and analytics machine learning tools. • Implemented engineering and technology driven initiatives with Cyber, Risks, Security, Disaster Recovery, Cloud Scalability, and Resilience.

Sydney, Nsw, Au

Macquarie Bank• Directed the engineering and program delivery for scaling the Data platform, Wealth Platform, and Digital Technology Platform to meet the needs of the Wealth Acquisition Program. • Architected and migrated 500K ANZ and Zurich customers onto Macquarie Banks’ Wealth and Digital Platform. Scaled Wealth technology platform and implemented Data as-a-service.

Sydney, New South Wales, Au

Led technology strategy, delivery, and systems operations:• Managed all implementations to transform AMP Capital’s Trading Platform.• Launched SALESFORCE across Australia and the UK, standardising processes for client management.• Transformed digital experiences and migrated AMP Capital’s online platform to AWS Cloud.• Rolled out Agile methodology and training across Insurance technology teams.• Transformed the Claims Management platform using Fineos. Improved claims experience for 5000 customers. • Implemented LEAN continuous improvement. Migrated 10% of manual tasks to a Self-service model.