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Jason Hodges personal email
Experienced Software Implementation and Technical Support Specialist with 5+ years experience focusing on software deployment and customer success. Effective communicator and adept at resolving technical issues. Proven track record of enhancing customer satisfaction through efficient solutions that improve system performance. Proactively utilized career services following layoff from company acquisition, ready to contribute fresh expertise to a dynamic organization.
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Employment SpecialistTci WorksChapel Hill, Nc, Us -
Software Implementation Specialist IiNextgen Healthcare Sep 2022 - Dec 2023United StatesNextGen Healthcare develops Electronic Health Records (EHR) software and practice management services.▪ Conducted quality assurance testing of client’s platform after setup (launch)▪ Managed onboarding processes from start to finish▪ Collaborated with cross-functional teams weekly▪ Managed multiple concurrent implementation projects, adhering to timelines and budget constraints ▪ Provided ongoing technical support, training and troubleshooting post-implementation -
Project Manager3C Store Fixtures, Inc. Jul 2021 - Aug 2022Wilson, North Carolina, United States3C Store Fixtures is a company in Eastern NC that specializes in manufacturing and shipping millwork products and graphic accessories to both existing and new retail stores. Accomplishments: ▪ Collaborated with production and logistics teams to schedule millwork deployment dates in SharePoint▪ Maintained organized records of deployment plans, client communications, and progress updates▪ Processed client information accurately and efficiently -
Client Support Specialist INextgen Healthcare Aug 2020 - Jul 2021United StatesNextGen Healthcare develops Electronic Health Records (EHR) software and practice management services. Accomplishments:▪ Maintained up-to-date knowledge of company products, services, and technical processes ▪ Logged and tracked troubleshooting details in Salesforce concerning software issues▪ Provided timely and efficient technical support to 15+ users daily
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Service Desk AnalystAllscripts Jan 2019 - Aug 2020Raleigh-Durham, North Carolina Area/Remote PositionAllscripts Healthcare is an American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record (EHR) technology. Accomplishments: ▪ Demonstrated strong interpersonal skills in team settings, working collaboratively with diverse teams ▪ Generated bi-weekly data analysis reports, within Excel spreadsheet, for three distinct medical facilities ▪ Provided technical assistance for providers and staff▪ Displayed unwavering commitment to resolving complex technical issues -
Desktop Support Specialist IiGreenville Utilities Commission Sep 2017 - Apr 2018Greenville, NcGreenville Utilities provides water, gas, sewer, and electric services to Eastern NC. Accomplishments: ▪ Created clear and concise technical documentation for user support and troubleshooting steps ▪ Utilized technology solutions to troubleshoot daily software and encryption related issues ▪ Provided technical support for iOS and Android devices▪ Assisted with onboarding process and offboarding process of employees -
Support Specialist IiTruist Jul 2007 - Jun 2017Wilson, North Carolina, United StatesTruist Financial Corporation is an American bank holding company. Accomplishments: ▪ Consulted clients on technical best practices and advised proposed solutions▪ Diagnosed and resolved issues related to e-mail accounts, connectivity, and performance ▪ Monitored ATMs, detecting and resolving issues▪ Troubleshooted and resolved software issues for a large network of devices ▪ Led a team of support specialists in delivering comprehensive technical support for 2,300 ATMs
Jason Hodges Skills
Jason Hodges Education Details
Frequently Asked Questions about Jason Hodges
What company does Jason Hodges work for?
Jason Hodges works for Tci Works
What is Jason Hodges's role at the current company?
Jason Hodges's current role is Employment Specialist.
What is Jason Hodges's email address?
Jason Hodges's email address is jh****@****inc.net
What schools did Jason Hodges attend?
Jason Hodges attended American Intercontinental University.
What skills is Jason Hodges known for?
Jason Hodges has skills like Analytical, Information Technology, Management, Business, Banking, Hospitality Industry, Marketing, Communication, Good Time Management Skills, Strong Interpersonal Skills, Strong Organizational Skills, Easily Adaptable.
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Jason Hodges
Dallas-Fort Worth Metroplex3aim.com, yahoo.com, walmart.com -
Jason Hodges
Elevate Tribe Ceo / The Barzel Group Partner / Leader To Leaders / Family ManGreater Boston1namb.net -
Jason Hodges
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Jason Hodges
Human Resources Director At New Hampshire Department Of Health And Human ServicesHampstead, Nh3geocareinc.com, correctcaresolutions.com, wellpathct.org -
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