• Founded company with 3 partners. Grew revenues from zero to over $2 Million in annual revenue, doubling the company each year in the first 5 years. • Mentor and coach executive team members and staff.• Determine vision, culture, and direction of the business.• Oversee and direct operations for all aspects of the business.• Develop client relationships with over 500 clients in multiple industries.• Manage web, marketing, and technology projects.• Provide strategic marketing plans for clients and manage the execution of those plans.• Create technical functional specifications for web sites and web applications.• Manage client expectations, deadlines and budgets, and various other account management duties.• Perform business development and sales duties.• Perform various business management duties such as invoicing, vendor management, leadership, hiring, etc.• Perform client discovery sessions for web sites, web applications, marketing, design, and technology services.• Manage technology services and provide guidance to network administration staff, design staff, and programming staff.• Performed all production aspects of the business for the first few years of the company’s existence until staff were hired.

• Provided strategic direction for large web and iPad application development projects.• Worked with developers, account executives, and clients to create enterprise level software solutions.• Created technical functional specifications, wireframes, sitemaps, site architecture, and related documentation.• Created and delivered 235 page Software Requirement Specifications for an $800,000 web initiative as well as numerous iPad and web application projects.

• Created company and invited 5 partners into the company. Grew revenues from zero to $500,000 in annual revenue during the Great Recession. • Developed client relationships with over 90 clients in multiple industries.• Managed all web, marketing, and technology projects.• Provided strategic marketing plans for clients and managed the execution of those plans.• Created technical functional specifications for web sites and web applications.• Managed client expectations, deadlines and budgets, and various other account management duties.• Performed business development and sales duties.• Did all programming for the first year of the company’s existence.• Performed significant graphic design duties during the first year of company’s existence.• Performed various business management duties such as invoicing, vendor management, leadership, hiring, etc.• Performed all client discovery sessions for web sites, web applications, marketing, and design services.• Managed IT services and provided guidance to network administration staff, design staff, and programming staff.

• Overhauled existing Windows 2000 Small Business Server network and upgraded to Windows 2003, Exchange 2003.• Deployed Terminal Server to leverage volunteer involvement and allow staff to work remotely.• Designed and implemented Microsoft CRM 3.0 to replace Church Windows software allowing much greater customer service and contact management.• Managed implementation and design of Great Plains Accounting system including Forecaster and FRx.• Deployed Parent Pager child security system and custom integration into CRM System.• Managed and Designed integration of MS CRM and Great Plains.• Implemented Active Directory for increased control and security among staff and volunteers.• Converted phone system from Meridian Phone System to VOIP 3COM NBX phone system.• Managed $205,000 IT Budget and vendor relationships.• Upgraded systems throughout facility to prepare for Multi-site campuses and distance learning venues.• Managed $250,000, 900 drop, CAT6 and Fiber cable installation to prepare new $20 Million facility for technology use.• Managed $90,000 web site redesign including writing technical specifications, creating site architecture, vendor management, resource gathering, and team building.• Trained staff and volunteers for optimum technology use.• Administered seven Windows 2003 servers (including SQL Server 2005, Storage Server 2003, Exchange 2003, CRM 4.0, Great Plains 10), 110 XP desktop stations, 40 cellular accounts, and various PDAs.• Provided Help Desk support for 40 staff and 300 volunteers using remote access tools.• Worked with various department teams to develop more efficient work flow processes and implemented technology to assist in the execution of those processes.• Programed and designed web site as well as hosting services.• Developed SharePoint portals for various departments and teams.• Graphic Design and layout for publications.

• Hired to replace two full-time IT staff and became sole civilian responsible for supporting six physical locations for five companies based in Lansing, Overland Park, Basehor, Kansas, and Omaha, Nebraska, including three physical locations within the Lansing Correctional Facility.• Centralized network administration across all facilities allowing for quicker issue resolution and IT service across all companies, increased network security, and improved network accessibility for remote workers.• Resolved several existing IT issues that prior staff were unable to resolve.• Overhauled NT 4 network and upgraded to Windows 2003.• Implemented Active Directory for increased control and security among prison staff and civilians.• Managed 3COM NBX phone system.• Installed Point-to-Point connections for warehouse and managed existing WAN infrastructure.• Managed $250,000 IT Budget.• Managed prison inmates who worked in IT department.• Developed internal billing application in VB.NET.

• Built technology department. Managed five staff members as well as free-lance programmers; made hiring and firing decisions.• Application Development including ASP, VB.NET, C#, and E-commerce solutions.• Created estimates, site planning/specifications documentation development, and strategic marketing plans.• Responsibilities included NT & UNIX server administration, help desk, technical support, client and staff training, team management.• Responsible for providing vision and direction for the ACI technology and business goals.• Provided business processes to help the company be more technologically and operationally efficient.

• All aspects of running a web and networking solution firm including marketing, design, programming, support, etc.• Contracted to Nebraska Public Power District to teach Microsoft Office Classes throughout the state of Nebraska.