Jason Winston Wibawa Email & Phone Number

Jakarta, Indonesia

Surabaya, East Java, Indonesia

- Assisting Manager in daily communication with all sub division in Customer Service.- Creating and Analyzing the evaluation process of all internal reports in order to achieve customer satisfaction. - Training internal team as they answer inquiries handle complaints, and provide support for customers- Coaching team to cultivate the knowledge and skills to provide excellent service to Customers- Creating effective customer service procedures, policies, and operational standard procedure for east java region. - Leading the Customer Service Training Program includes creating the materials, preparing the presentation, and moderate the training. - Developing SLA goals in coordination with operational team to improve the best customer service and customer experience.- Creating and managing monthly social media program for @jntexpressjatim Instagram

Utrecht, Netherlands

1. Creating a Digital Marketing Plan 2. Execution of Social Media Marketing3. Creating and Executing Digital Marketing Campaign 20204. Creating and Developing Website

Jakarta, Indonesia

1. Research and Planning a new educational tour as a new product in the company.2. Creating and Developing a partnership proposal in the form of word and PowerPoint for strategic partnerships with schools and e-commerce.3. Conducting Digital Marketing Strategy through social media marketing (Instagram, Line) and managing the Vooya website.

Bachelor Of Applied Science - Basc, International Business Management

Short Degree Marketing Program

Bachelor Of Management, International Business Management

Bachelor'S Degree, International Business Administration

Student Exchange Program

Natural Sciences