Manage team of 6 engineers to create digital support automation tools for Capital One associates.

Manage 4 direct reports and lead team of 18 engineers, producing several serverless greenfield products on AWS Cloud, reducing support chat and call volume and ticket incidents over 3 years by 47% to deliver annual savings of $2.7M.Architect and design AWS Cloud projects from serverless password reset tools to automated vulnerability remediation. Collaborate with business and product teams to guide technical direction for all new and current products. Revamped documentation process and agile process to follow shape-up to increase developer efficiency.Interview potential candidates and assist in hiring engineers to build out team from 3 engineers to 20 engineers. Mentor rotating group of 5 new hires for their first year, providing career growth and engineering guidance

Led team of 12 engineers to release Rasa NLU chat bot into production, reducing chat and call volume by 15% and deflecting support tickets created by 33% to deliver annual savings of $1.6M. Redesigned UI for IT PowerUp Support queueing system and added support for walk-in appointments.

Designed and built POC on internal chat bot using React UI, Node back end micro-services, Rasa NLU, and Docker containers on AWS. Created user experiences for Pepper the Robot for company events across the nation with HTML and Python scripts

Redesigned telephony system to leverage Amazon Connect, Amazon Lex, and Lamdbas. Produced production-ready Angular web app with NodeJS back end in several months. Created internal Node package to emit technical and business metrics to provide out of the box monitoring solutions. Designed and implemented front end angular component for internal one-stop shop for dashboard monitoring.

Tutored one or two students every hour in the areas of math, physics, chemistry, and elementary or middle school grade subjects.

Revamped assignment system to more efficiently pair projects with developers. I created services for our Spring Data REST API and developed metrics to create real-time dashboards with MySQL. As a side project, I also developed a MEAN web application to compete in a nation-wide intern hackathon as a collaboration project with the veteran non-profit organization, Heroes on the Water.

Created Java web application to trigger processing of protein data and generation of customized protein databases. Implemented scalable server to run applet using Amazon S3, Tomcat, and Apache servers. Improved applet by implementing threading and designed a new user interface to incorporate Vaadin UI elements.

Created initial CI/CD pipeline to run automated tests, testing the website as well as the app on real devices. Coordinated user experience trials for multiple capture and publishing workflows to improve the Hudl product. Implemented iOS support for Bluetooth remotes for the Hudl platform.

My main responsibilities were to plan and execute fundraisers to raise funds for our three fundraising initiatives (Pediatric Trauma Program, The Eliminate Project, and Kiwanis Family House) and to also raise internal funds for our organization. I accomplished this by overseeing a committee of about 25 people. We met weekly to discuss any financial matters of the organization. I also met weekly with 20 other club leaders to discuss future events of the club.